Advanced Diploma in Business Administration

at Humber College North Campus Canada

Humber’s Tourism – Travel Services Management diploma program is ideal for those who possess a genuine love of travel, exploration and adventure. The program will provide you with the experience you need to excel in this exciting industry including:

• Tour operations
• Travel agencies
• Tourist boards
• Adventure and eco travel
• Cruise lines, airlines
• Voluntourism
• Educational tour companies
• Sales and marketing

In order to best prepare for this dynamic industry, you will have several opportunities to travel internationally on both short duration trips and for full semesters abroad. In addition, several courses include local travel opportunities that give you hands-on experiences in a variety of tourism and travel products and adventures. In the Trip Planning course, you will plan and execute a travel experience. The program also includes extensive training with the most recognized software systems in the tourism industry.

Fast-track program – Students that start in January will complete the program on a fast-track schedule. The first semester (January to April) is immediately followed by the second semester (May to August), resulting in a short summer break. Students enter Semester 3 in September, completing the two-year program in just 16 months.

Students will apply their skills and knowledge in the fourth semester in a seven-week (32 hours per week) unpaid work placement. Placement opportunities include positions in retail travel agencies, tour operators and destination management companies. You will practise and develop skills selling tourism products, as well as gain introductions to operations, sales and marketing.

Our program is the launching pad to an exciting career in one of the world’s largest, most dynamic industries. Establish your career in:

• Tourism product sales and marketing
• Customer service
• Operations
• Wholesale and retail reservations
• Product planning and niche tourism
• Tour conducting

In this industry, you will have the opportunity to work in Canadian and international markets with tour operators, travel agencies, airlines, destination management companies and other travel suppliers.

The Canadian Retirement Home (also known as Retirement Communities) industry is made up of multiple private residences within a single dwelling where residents live independently but interact frequently for recreation, meals and common interests. It is important to note that retirement homes are not long-term care or nursing homes where support is provided on a daily basis and residents may be housed in multi-resident spaces. The Canadian Retirement Home industry is expected to double in the next five years as Canada experiences a surge in aging baby boomers. This rapid expansion is creating an industry-wide need for qualified staff and retirement home managers. 

Students in the Retirement Home Management Graduate Certificate program will be trained to fill this need by developing foundational skills in the areas of leadership, administration, hospitality, financial management, sales and marketing, health, wellness and recreation, food and nutrition, and human resources management. This program was developed with industry professionals from companies (Verve Senior Living, Chartwell Retirement Residences, Revera Retirement Living and others) of various sizes and scopes within the Retirement Home Management industry. 

The program is ideal for students interested in this rapidly growing area, as well as those already working in the senior living industry who want to increase their level of responsibility or progress in their career. The program is also suited to those interested in related industries such as recreation, hospitality, food and beverage, nutrition, and sales. 

Work Placement
This program will provide students with the hands-on practical exposure to the retirement home industry and the opportunity to specialize in their chosen area. It consists of a 200 hour placement in an approved retirement community of the student's choice. Students will have an opportunity to observe and learn from experienced professionals in a real-life work setting, while integrating their classroom learning in order to gain required hands on experience.  Students have the support of a faculty internship co-ordinator and are able to apply to a variety of retirement communities run by our industry partners. They also have the opportunity to seek an employer for an approved internship. This work placement will take place after the second semester. 

Humber’s Heating, Refrigeration and Air Conditioning Technology advanced diploma program provides you with comprehensive knowledge of energy systems used for commercial and industrial complexes. As you progress through the program, you will learn to apply engineering principles and conventions to achieve optimal energy efficiency through a process of evaluation, monitoring, load evaluation through software modelling, direct digital control (DDC), assessment and necessary corrective action.
Our program features an optional, paid work placement directly related to your program of study. The work experience is designed to enable you to apply your skills and knowledge in an actual work environment, as well as enhance your employability upon graduation. The work placement takes place after the completion of Semester 4, for a minimum of 400 hours. Participating students are required to complete work preparation sessions prior to the work term to help them develop an industry specific resumé and effective interviewing skills. Humber provides a range of services to support student success including working with business, industry and government to identify employment opportunities.

Up to 20 per cent of the cost of constructing a new commercial building can be attributed to heating, ventilation and air conditioning equipment. The push for greater energy efficiency is creating exciting opportunities for professionals who apply the effective and appropriate handling of energy to the design, installation and operation of heating, ventilation and air conditioning (HRAC) systems. Opportunities exist in the commercial and industrial sectors, as well as in various levels of government departments. Your potential employers include heating, ventilating, air conditioning and refrigeration manufacturers; consulting engineers; architects; process industries; wholesalers; distributors; mechanical contractors; building owners; chain stores; energy management firms; property management companies; and school boards.

Humber’s Media Communications diploma program is designed to meet industry demands within multi-faceted areas of the communications industry. Students graduate with a diverse range of marketable skills in photography, graphic design, web design and writing, social media, and videography.

In the program, you will learn how to:

• Be effective transmedia storytellers across multiple platforms
• Produce corporate video and audio for the web and other applications
• Design, write for and edit effective websites
• Shoot professional photographic images in both the studio and on location environments
• Create and edit content using current software applications such as Photoshop, InDesign, Illustrator and Premiere Pro
• Learn how to establish, operate and market your business through a course in freelance and project management
• Research, write and design communications such as media kits, blogs and brochures

Courses are designed with industry input, ensuring you are learning current and relevant information in state-of-the-art labs from industry experts – people who know the trends and effective methods of communications.

The first semester of this program is shared with the two-year Advertising and Graphic Design diploma, the three-year Journalism advanced diploma, the two-year Advertising and Marketing Communications diploma, and the three-year Public Relations advanced diploma programs, allowing the flexibility to continue in any of these five programs in second semester.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Perform the duties, tasks and activities required of a media communications specialist in business, government and the not-for-profit sectors.
  • Research and gather information in print, audio and visual formats for communications’ products and strategies.
  • Analyze clients’ communications needs and implement solutions for business, government and the not-for-profit sectors.
  • Create audio, visual and print communications according to the client’s purpose and audience.
  • Design and create content for websites, using current software applications.
  • Capture, scan, download, save, store, and manipulate digital images using current software applications.
  • Produce corporate video and audio using current software applications.
  • Create and manage content for presentations at in-house meetings and media conferences.
  • Adhere to ethical and legal guidelines in communications practice.
  • Maintain professional relationships with business associates and clients.
  • Develop a portfolio of communications’ products and strategies for a variety of projects and audiences.

Work Placement
Students will participate in a mandatory work placement which takes place in the last semester of study. During that time, students hone their skills in professional environments, developing digital communication solutions. They build complete portfolios which, when they graduate, have them standing out from their competitors as corporate communications professionals.

Humber’s Construction Engineering Technology program is one of three stackable programs within the Carpentry-Construction group. Along with the Carpentry and Renovation Techniques certificate and the Building Construction Technician diploma, the program introduces you to the carpentry trade, gives you practical experience with trade regulations and with best practices. Students will be able to move from various certificate and diploma programs into the advanced diploma program (including Carpentry and Renovation Technician, Industrial Woodworking Technician, Carpentry and Renovation Techniques, and Building Construction Technician).

The advanced diploma program is designed to explore the construction industry from an engineering and management perspective. You will become familiar with the strategies required for project planning and execution for the commercial-based industry.

Throughout the program, you will learn about compliance with workplace health and safety practices and procedures in accordance with legislation and regulations. You will also learn how to ensure that work is performed in compliance with contractual obligations, applicable laws, standards, bylaws, codes and ethical practices. Coursework will include sustainability practices. Teamwork, leadership, and supervisory and interpersonal skills will be emphasized.

Key learnings will include:

• Collecting, processing, analyzing and co-ordinating technical data to produce project-related documents
• Co-ordinating and facilitating the collecting, processing, interpreting and application of survey/geomatics and layout information
• Selecting and using industry-specific technologies
• Monitoring projects through principles of construction project management
• Preparing estimates
• Performing, co-ordinating and facilitating quality control testing

Optional Co-op
This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession.

For students who are accepted into the program, two co-op work terms will take place. The first four-month work term is between Semesters 2 and 3, and the second four-month work term is between Semesters 4 and 5. There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply. While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.

Humber’s Carpentry and Renovation Techniques certificate is one of three stackable programs within the Carpentry-Construction group. Along with the Building Construction Technician diploma and the Construction Engineering Technology advanced diploma, the program introduces students to the carpentry trade, gives practical experience with trade regulations and with best practices. Students will be able to move from this certificate program into the diploma and advanced diploma programs. Additionally, Humber’s Carpentry and Renovation Technician diploma and Industrial Woodworking Technician diploma offer additional pathways.

The Carpentry and Renovation certificate program is designed to introduce you to both the practical experience necessary for trade regulations and the academic requirements of carpentry trade certification. You will gain a solid understanding of the fundamental technical elements of the carpentry trade.

You will learn health and safety practices and perform building construction and renovation tasks in compliance with contracts, building code, laws and ethical practices. These practices will be taught in light of established sustainability practices. You will learn to safely operate tools and assist in the preparation of estimations. Essential learnings also include time management, team work and problem solving.

The graduates from the Wireless Telecommunications graduate certificate program are 5G ready. The 5G communications platform will support future innovations in the area of the Internet of Things, augumented reality, industrial automation and automated vehicles including drones. Our graduates build and maintain the infrastructure of communication systems. They learn what it takes to be successful in the communications industry. The wireless program focuses on three main outcomes: RF and Optical test and measurement, IP addressing and networking, and troubleshooting of a number of wireless protocols and systems. 

Our graduates understand the engineering tools and equipment for the testing of systems including drive test tools, RF and Optical test equipment, protocol analyzers, and virtualization and virtualized tools. Students will have access to learn on some of the best and latest equipment available. The curriculum is kept current with the collaboration of our industry partners in the wireless field. Students utilize the latest technologies and small classes taught by experienced faculty and industry leaders.

The Canadian wireless industry supports over 280,000 jobs with sector salary above the Canadian average. In addition, the international wireless telecommunications market is growing. There are numerous employment opportunities in the planning, developing, manufacturing, co-ordinating, implementing, maintaining and managing of telecommunications systems for businesses and government. As the rate of technology adoption increases in Canadian industry, the Wireless Telecommunications graduate certificate program is preparing graduates for these new markets. A 2015 - 2019 labour market report by the Information and Communications Technology Council (ICTC) indicates that by 2019, over 182,000 critical ICT positions will be left unfilled.

Graduates of the program work at cell phone service providers, equipment manufacturers, in-house information technology (IT) departments, sales departments, and specialized telecommunication and networking companies.

Humber’s Project Management graduate certificate program will prepare you to manage complex projects and programs. Given the recognition that project management skills and competencies have to the success of all organizations, this program attracts candidates from diverse backgrounds and industries whether public, private or not-for-profit sectors.

In just two semesters, you will learn the skills needed to move a project through conceptualization, initiation, planning, execution, control and closing. The curriculum is designed in collaboration with industry and closely aligned to the Project Management Institute's Project Management Body of Knowledge (PMBOK), as well as international best practices. You will thoroughly explore the key stages of the project life cycle, project economics and financial analysis, procurement management, leadership skills and professional best practices through a comprehensive project delivery model. It also exposes students to the adaptive/Agile approach to project management and the various frameworks that fall under the Agile umbrella. Students learn about trends in project management including cutting edge technology and electives in areas such as public sector, information technology, construction and strategic portfolio management.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Link projects with the organization’s strategic plans, documenting the business need and justification for the project.
  • Define and manage the overall scope of the project, documenting project goals, deliverables, constraints, performance criteria and resource requirements in consultation with project stakeholders.
  • Develop a comprehensive project plan.
  • Integrate project functions, making tradeoffs among competing objectives and alternatives in order to meet or exceed project objectives.
  • Implement planning and control procedures, resource management, and risk management plans.
  • Employ a range of methodologies, techniques and tools available to project managers.
  • Develop, implement and analyze key financial information, translating financial information into project terms and establishing financial benchmarks.
  • Identify, analyze and refine project costs to produce a budget and control project costs.
  • Determine quality requirements and implement quality assessment activities.
  • Identify and allocate human resources required to manage project tasks, both within the core project team and the broader organization.
  • Manage communications to ensure the timely and appropriate generation, collection, dissemination, storage and disposition of project information to aid in the achievement of project objectives.
  • Identify potential risk events, monitor and control project risk, and assess risk management outcomes.
  • Identify procurement requirements, establish procurement processes, and implement and evaluate contracts.
  • Monitor project progress, identify variances and take timely action to deal with problems and opportunities.
  • Anticipate and respond to challenges inherent in complex projects.
  • Develop creative and flexible solutions that bring projects in on time and within budget.
  • Adhere to legal requirements and ethical standards.
  • Interact with team and stakeholders in a professional manner, respecting differences, to ensure a collaborative project management environment.

Insurance has become an integral part of virtually everything we do in life and business. Roles within the insurance industry are many and varied. Whether you enjoy working with numbers, doing research, solving problems or working with people, you can find your specialty in insurance.

Humber’s Insurance Management – Property and Casualty graduate certificate program prepares you for a variety of entry level management career paths in the large and growing property and casualty insurance industry. Learn the fundamentals of the industry and its three main functional areas – underwriting, loss adjusting and agency/brokerage – and gain transferable skills in business communications, computer applications, insurance accounting and metrics, marketing, sales and customer service, project management and leadership. Employment-focused experiential learning helps you consider a variety of options, as you launch your career. 

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Differentiate the functions of and the relationships between various elements within the structure of the insurance industry in Canadian and global contexts in order to identify business opportunities, challenges and solutions.
• Use current and relevant insurance industry-specific terminology when communicating with stakeholders.
• Assess and manage the four major categories of risk (hazard, operational, financial and strategic) to determine insurance needs associated with specific cases.
• Apply best practices for risk management to finance the negative consequences of risk events in multifaceted situations.
• Provide evidence-based recommendations for management of hazards and risks faced by an organization.
• Evaluate the clauses, terms and conditions of various insurance policy wordings in order to determine the appropriate coverage according to defined risk tolerance levels.
• Adjust, negotiate and settle insurance claims to satisfy needs of claimants and providers.
• Provide rationale for the acceptance or rejection of an application for insurance to uphold efficacy of decision-making.
• Evaluate the needs of a commercial and/or personal client in order to plan and recommend an insurance program that provides protection from identified exposures.
• Select leadership and communication strategies necessary to manage others and accomplish organizational goals.
• Prepare and deliver effective integrated marketing, customer service and sales plans to further organizational objectives.
• Develop, interpret and present common property and casualty insurance industry metrics and financial statistics and data to support organizational decision-making.
• Apply project management methodologies to identify, plan, and execute various property and casualty insurance managerial projects.
• Develop strategic business plans in order to respond o changing opportunities and challenges within the property and casualty insurance business.

Work Placement
Get hands-on experience in the industry with a 160-hour (minimum) work placement that will give you the opportunity to apply what you have learned in the classroom. Students initiate the placement with the aid of faculty, targeting companies in the Greater Toronto Area. Placements can be completed on a part-time basis throughout the academic year, or full time during the term immediately at the end of the program.

Humber’s Game Programming advanced diploma program is project-driven and focuses on programming and designing game engines for the purpose of game development, from indie to AAA. You will work on team projects using programming tools to develop, test and maintain game applications through the practice of theories of usability, information architectures, network architecture and industry standards of practice. Topics such as coding, game engine design, game production, artificial intelligence, virtual reality (VR), augmented reality (AR) and platform-specific programming are all covered by a comprehensive set of courses.

Throughout your study, you will have access to peers in related programs such as Visual and Digital Arts and Animation - 3D which will allow you to participate in collaborative work, as well as the opportunity to build high-quality assets for use in the games you are developing as a student programmer.

You will graduate with a significant capstone project to demonstrate your coding talents, and a well-rounded skillset that combines high levels of mathematics, physics and visualization within the field of computer programming. With a high degree of game engine expertise, familiarity with 3D modelling, scripting, and technical direction, you will have the tools you need to compete and succeed in the rapidly expanding field of game development.