Computer Systems Technician - Information Technology Infrastructure and Services diploma program prepares you for careers in Information and Communications Technology (ICT). You will build a foundation in electrical and logic circuits, and programming. You will also learn about the main hardware and software components of your computer and different features to improve performance of computer systems. Curriculum in the program prepares you for the role of system administrator whose responsibilities include installation, configuration and managing various operating systems including Microsoft servers, different distributions of Linux supported by virtualization tools and network infrastructure, supporting data and network security. You will also learn about data centre technologies that support small- and medium-sized businesses. You will gain knowledge in supporting public, private, and hybrid cloud environments, and integrating cloud technologies and services. 

The program will give you hands-on experience with various hardware platforms, protocols and services with a strong emphasis on network and data systems security. You will have access to state-of-the-art infrastructure to deploy and support Linux and Microsoft operating systems, and administer web servers and applications using different scripting environments.

Our faculty collaborates very closely with industry partners to keep the program and curriculum current and relevant, so that you have the knowledge and skills to work in a cutting-edge high tech sector. You will learn from professors who are experienced industry professionals who have strong connections to companies in the Greater Toronto Area (GTA).

Your group projects help you build essential customer service skills, and develop your interpersonal communications and teamwork skills. This, alongside your new comprehensive technical credentials, will give you a multi-dimensional background that employers want.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools.
• Support the implementation and administration of computer systems.
• Support the implementation and administration of networking solutions.
• Install, configure, troubleshoot, maintain, and upgrade components of computer systems.
• Install, configure, troubleshoot, maintain and upgrade components of networks.
• Use a variety of scripting tools and languages to automate routine tasks.
• Follow, monitor, and document data storage procedures designed to ensure the integrity of information.
• Apply knowledge of security issues to implementation of information technology solutions.
• Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of issue recurring.
• Conform to workplace expectations found in Information Technology (IT) environments.

Optional Co-op

• This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession.
• For students who are accepted into the program, one co-op work terms will take place between Semesters 3 and 4.  There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply.  While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.
• Contribute to the successful completion of the project applying the project management principles in use.