Graduate Certificate of Hospitality and Tourism Operations Management

at Humber College North Campus Canada

Humber’s Design Foundation certificate program provides you with the skills to focus your creativity as you begin a career in design.  If you have a clear interest in visual art and design, but want to upgrade or build your portfolio of work, or explore various design disciplines while considering your future career, this is the program for you. With a deep scope of experience in a variety of design facets, our faculty provides you with an industry-current perspective of your work while offering you a broad based preparatory design education. You will develop design skills, techniques and processes; and learn about various professional career choices while developing and refining your comprehensive portfolio. Your training is led by professional designers from a variety of disciplines in a curriculum that features courses in:

• 1, 2 and 3-Point perspective drawing
• 2D and 3D principles
• Colour theory
• Interior design
• Industrial design
• Graphic design
• Design software such as Photoshop, Illustrator and AutoCAD

You will also work in professional-quality labs, developing skills that will give you the hands-on experience employers want.

Designers influence the development of products, the packages they come in and the marketing materials used to promote them. We also rely on designers to plan all types of buildings and to create inviting spaces within them.In Toronto’s vibrant creative sector, the demand for talented and skilled designers is strong. Your generalized training in the many aspects of design may be an effective launching pad to more specialized design study in various fields including industrial design, interior design, interior decorating, graphic design, architecture, civil engineering or building technology.

Humber’s Plumbing Techniques certificate program is a comprehensive introduction to the trade. You will learn the basics of plumbing including theory, code and blueprints, as well as gain significant hands-on experience. Upon completion of this program, you will have the skills necessary to pursue a career in the plumbing trade.

Water, waste and sewage systems – hallmarks of urban living – require high-level skills to design, install and maintain. In the Plumbing Techniques certificate program, you’ll be introduced to the skills necessary to begin your career as a plumber. Graduates of this program may find a range of career opportunities including apprenticeship, construction industry work, green energy initiatives, and municipal water and sewage treatment. According to BuildForce Canada, an estimated 248,000 construction workers are expected to retire over the next decade. This demographic trend represents as significant loss of skilled workers that will require new workers to replace them. Given this potential shortage, as well as the boom in construction across the country, individuals with plumbing skills are projected to have an advantage in the job market.

Golf is more than just a game. In Canada, golf is a $15 billion industry that accounts for more than 300,000 jobs. Careers in the golf industry include operating and managing golf facilities, event management, teaching and training, golf equipment sales and custom fitting, travel and tourism, marketing, sales, retail, and catering, among many more. 

Humber’s Business Administration – Professional Golf Management advanced diploma program provides a solid foundation of transferable business skills in accounting, communications, computer applications, economics, entrepreneurship, finance, human resources, law, marketing, management, mathematics, statistics and business strategy. Then it adds industry-specific skills and knowledge you will need to start your career in this dynamic industry including courses in golf operations, principles of golf, turf management, golf course design, bar and restaurant operations, retail management, and tournament operations and event planning.

Our students have access to our world-class Golf Lab facility, including three golf simulator bays, putting green, golf club build and repair shop, and proshop. Within this facility, our students will gain hands-on experience with the latest golf technology, software and equipment. They will also receive golf coaching, club fitting and swing analysis from our team of PGA of Canada members. 

At Humber, you will learn from the pros – leaders in the golf industry who are keen to share their knowledge and skill to educate and inspire you. Our program is taught by recognized professionals, including Bob Beauchemin – former PGA touring pro, former Canadian Tour Commissioner and National Post top 50 golf instructor in Canada. Our advisory committee is comprised of top golf industry professionals who review our program to keep it on the cutting edge.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Perform computations associated with compound interest, simple and general annuities, amortization, discounted cash flow and net present value.
• Examine the purposes and activities of organizations of various types, size and structures, and the interrelationship of functional areas within an organization.
• Assess and evaluate opportunities within the Canadian golf industry.
• Develop spreadsheets and apply word processing, presentation software and database skills.
• Prepare and present financial statements and demonstrate basic understanding of their use.
• Apply the principles of composition and the grammar and punctuation skills necessary to the writing process.
• Develop and manage marketing strategies for the professional golf industry.
• Describe and explain human resource policies, procedures and programmers for large and small organizations.
• Manage golf related activities of the Pro Shop.
• Evaluate the economic behaviour and issues that impact Canadian business and apply economic data in decision making.
• Explain the various turf grasses used on golf courses and their benefits.
• Explain the issues to be considered in developing or redeveloping a golf facility.
• Examine how financial information is used in planning and controlling the operations of a business enterprise.
• Evaluate financial markets and the effect they have on nations, governments, central banks and the outcomes of elections.
• Organize and coordinate golf events including golf cart fleet management, prizes, sponsors, food and beverage.
• Explain the four KEYS to profitable restaurant and bar management.
• Engage in the development of a strategic market plan, make decisions regarding the plan and assess the business implications if the decisions.
• Prepare a business plan for a small business enterprise associated with the golf industry.
• Explain Canada’s legal system and law with an emphasis on law in Ontario in business environments.
• Record, present and analyze data used in forecasting and decision-making.
• Develop lesson plans and demonstrate appropriate use of the media to enhance learning.
• Demonstrate the physical skills of golf such as putting, chipping and sand play.
• Explain the structure and purpose of golf associations.

Work Placement
Students in our program enjoy a 100% work placement rate. Our program runs annually on a 6-month in-class/6-month paid work placement schedule - the only one of this kind in Canada, and a key differentiating factor from other programs. Your ability to work two 6-month paid work terms will make you an asset among employers, who are seeking talented professional golf managers. Work placements combine the knowledge and skills you develop in the classroom with practical experience you will gain during your paid work placement. 

Humber is actively involved in the golf industry and maintains a large network with the best employers.

Humber’s Heating, Refrigeration and Air Conditioning Technician diploma program prepares you for a career as a technician capable of designing, installing and servicing many different types of energy systems. As you progress through the program, you will become familiar with the design, installation and service techniques of heating and air conditioning systems in residential and small commercial buildings. As well, you will learn to size, select and maintain equipment for building comfort according to various industry standards.
Today’s residential central air conditioning and heating systems are more energy efficient than those that were typically installed in the past. As this sector continues to address Canadians’ concerns about rising energy prices and the environment, there will be ongoing opportunities for you to work with design contractors in installing, servicing and retrofitting heating, ventilation and air conditioning and refrigeration (HRAC) equipment. As well, you could choose to work as a sales representative, specifications writer or service representative. With further experience, you could become an estimator, working with plans and specifications to determine material and labour requirements in preparation of contract bids.

Humber’s Esthetician/Spa Management diploma program gives you the business management and hands-on skills you need for a career in the $119 billion Spa Economy (Global Wellness Institute, 2018). On the business side, learn the fundamentals of business writing, marketing, retail operation and day-to-day spa management. Hands-on courses focus on traditional services such as nail care technologies, advanced facial techniques, waxing, body treatments and makeup applications. As well, you will learn advanced medical esthetic services such as OxyGeneo, microdermabrasion, chemical peels, laser and Intense Pulse Light (IPL).

At Humber, you will practise what you are learning and improve your skills at The Humber Spa, a simulated work environment and retail boutique open to the community. Working under the guidance of qualified lab technicians, you will manage the administrative functions of the spa, including frontline responsibilities, retail operations and providing spa services. You will provide a series of treatments including facials, hand and foot care, and body treatments to clientele.

In the first semester, you will be introduced to spa management and client services, physiology of the skin, and professional skin care, and begin to train in traditional esthetic services. In the second semester, you will study computer applications, advanced facial techniques, waxing services and nail care. Later in the program, you will study marketing, cosmetic applications, human resource management and medical spa services. 

Work Placement
Two work placements offer students experience working with clients. The placements will be onsite at The Humber Spa.

Society faces significant population growth challenges while we seek to decarbonize, adapt to climate change and manage resources in a more sustainable manner. Meeting these challenges means buildings, energy systems and infrastructure must evolve – yesterday’s solutions are being replaced by new approaches. Our Sustainability Energy and Building Technology advanced diploma program positions graduates with a portfolio of skills that are in high demand.

Our unique program prepares graduates to examine, model and improve the energy and environmental performance of existing buildings; to support the design, construction and operation of new, sustainable buildings being built to increasingly stringent performance standards; to implement renewable energy technologies; and to support new approaches to understanding and managing energy use and building resilience into campuses, neighbourhoods or whole cities. At one time we paid little attention to the cost, availability or environmental impact of energy use – today, these are issues of growing importance to individuals, business and government.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Perform a land site assessment to determine potential for renewable energy harvesting, optimum placement of wind, solar and earth energy technologies and building orientation for passive solar gain and protection from the elements.
• Perform an energy needs analysis for residential or small-scale commercial or industrial structures, designated under Section 9 of the Ontario Building Code, and identify building system components that save energy.
• Perform an energy audit on residential, small-scale commercial and industrial buildings, designated under Section 9 of the Ontario Building Code, to determine energy efficiency, problem areas and energy loss and advise on corrective actions.
• Design and propose a grid-tied or off-grid renewable energy system for a residential or small-scale commercial or industrial structure, designated under Section 9 of the Ontario Building Code, based on an energy needs analysis.
• Adhere to legal, regulatory and health and safety codes and guidelines in sustainable energy and building technology practice.
• Estimate the costs and time schedule of implementing a renewable energy/energy efficiency system, including annual running costs and return on investment.
• Assist in land development, regulatory and stakeholder processes regarding the placement of renewable energy/energy efficiency technologies during the planning/approval phase.
• Assist in the selection of heating, cooling, hot water and electrical systems and equipment during the building specification phase in a new structure or retrofit to ensure high energy efficiency.
• Assist in the delivery, handling, installation and testing of renewable energy/energy efficiency technologies during the construction phase
• Prepare a viable business plan for a new energy business venture.
• Assist in the development of sales and marketing strategies for energy products and services.
• Promote an integrated or whole building approach with clients, industry professionals and associations.

Work Placement

• Our program features an optional work placement of 400 hours (minimum). This offers practical experience in the energy efficiency, green building or sustainable energy industry sectors following Semester 4. We work with business, industry and government to identify work placement opportunities.

In Humber’s Animation 3D advanced diploma program, you will develop a well-rounded knowledge base and skillset that includes strong art, animation, modelling and visualization abilities. You will be prepared for the ever-expanding 3D art field with a thorough understanding of the latest 3D digital art technologies in a program developed with the input of industry advisors. Learn to work like the pros do — using the same 3D animation software and tools to render creative thoughts into compelling images and fully-realized design.

This program will allow you to develop a blend of the most relevant digital and analog art skills, as well as an understanding of creative and technological processes. A full understanding of art and design theories will help you draw, visualize and apply colour principles to create appealing work. You will also gain a mastery in adhering to a pipeline, as you develop content across courses; and teamwork, as you collaborate with students from other programs to better simulate a studio/production environment.?

The Humber Advantage

• Usability Lab
  • The Usability Lab is a new facility for students in the Faculty of Media & Creative Arts at Humber College. This “Live Lab” is a full-fledged usability lab where content creators can capture & assess the interaction between user and design.
  • This Usability Lab is specialized, in that it was purposefully built for usability studies to ensure that the environment does not interfere with the testing. Designed with flexibility at its core, it has been equipped with a broad variety of technology, supporting usability testing at many different levels of sophistication.
  • What makes this lab unique is the fact that it is mobile. This one-of-a-kind usability lab can be delivered to those who wish to use and evaluate our designs, as well as their own. For our students, they can participate in, and lead experiments that will truly test the designs they have developed, to make sure they work in the manner they have been designed to work.

Humber's 3D Modelling and Visual Effects Production certificate program focuses on both the conceptual and the technical, as you learn to master visual techniques to bring ideas to life. You will develop skills in modelling, texturing and lighting, as well as in visual effects, compositing and digital cinematography. We employ a teaching process and course structure that requires content created in one course to be used to complete assignments in other courses. This “pipeline” process mirrors that of industry, allowing students to make a seamless transition into a real production environment.

The program is designed by artists for experienced traditional artists and animators who want to either develop or transition their skill sets for employment in the 3D and visual effects industries. The faculty take their years of industry experience into the classroom, straight from the studio. Their collective experience and passion in the gaming, television and film industries is the driving force that ensures the program meets the current and future needs of the industry.

January intake scheduling: students will benefit from our streamlined flexible schedule, allowing them to work their day jobs while they study for their dream jobs. Our schedule will have students on campus and in classes on evenings and weekends. Students will study in our state-of-the-art labs equipped with Cintiq tablets and the latest tools and software.

The Humber Advantage

• Program Benefits:
  • Flexibility for industry professionals looking to develop new skills
  • Approved for second career candidates
  • Course curriculum taught and designed by industry professionals
  • Teaching process and course structure follows a “pipelines process,” mirroring the realities of a real-world production environment
• Our program allows you to:
  • Manage work, family and study in a flexible schedule
  • Work your day job as you learn during evenings and Saturdays
  • Expand your career possibilities by learning new skills
  • Finance your education as you study
  • Bring your ideas to life
• Skills You'll Develop
  • Modelling
  • Texturing
  • Lighting
  • Visual effects
  • Compositing
  • Digital cinematography

Humber’s Electrical Engineering Technology – Control Systems advanced diploma program blends in-class, academic learning with hands-on laboratory work to prepare you for a career in electrical power and control systems engineering. In the third year of this program, you’ll learn advanced skills for a thorough academic and practical approach to the control of electrical equipment and industrial process instrumentation in automated manufacturing, processing, power systems and utilities industries.

Our curriculum, designed in collaboration with industry, focuses on programming software, feed-back control system and motor control, instrumentation and programmable logic controllers (PLCs), power electronics, power generation, transmission and distribution, power system design, human machine interface (HMI) design, and supervisory control and data acquisition (SCADA). Superior mathematics, physics and critical thinking skills will be es

Humber’s Electrical Engineering Technology – Control Systems advanced diploma program is designed in collaboration with an industry advisory panel ensuring you learn fundamental concepts and experience the latest technologies in this field. The program blends classroom theory with laboratory work on subjects such as electric devices, circuits, digital fundamentals, power generation and distribution, electrical computer-aided design (CAD), electrical codes, programming PLCs and industrial communications.

During the third year of this program, you’ll learn advanced skills to design, operate and maintain electrical equipment and instruments in automated manufacturing, environmental and power systems.

Our curriculum focuses on programming software, feed-back control systems, motor control, instrumentation, programmable logic controllers (PLCs), power electronics, power generation, transmission, distribution, power system design, human machine interface (HMI), and Supervisory Control and Data Acquisition (SCADA). 

The program builds upon the solid technical foundation of our diploma program, providing broader career options. The skills learned in this program are enhanced through project-based learning in a hands-on teaching and learning environment.

Optional Co-op
This program offers an optional co-op opportunity. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable and practical experience related to your program of study. You will improve personal and technical skills while expanding your professional network.

For students who are accepted into the program, three co-op work terms will take place. The first four-month work term is between Semesters 2 and 3, and then two consecutive four-month work terms occur between Semesters 4 and 5. While co-op work opportunities are not guaranteed, participating students will receive a wide range of services to help them find a co-op placement.

sential to your success. The program builds upon the solid technical foundation of our technician program, ensuring wider career options. The skills learned in the technical program are enhanced through project-based learning and increased hands-on practice in the labs.

Humber’s Business Administration – Accounting advanced diploma program covers a number of areas including accounting theory, procedures and best practices. Detailed instruction is provided in bookkeeping, auditing, taxation, business law, information systems, finance and management. You’ll gain hands-on experience in industry-standard software such as Profile (personal and corporate tax), Access, Excel, SAGE 50 Accounting (formerly known as Simply Accounting) and Accpac Plus in our Accounting Centre. Learn the inner workings of the accounting field from expert faculty who will teach you key concepts in accounting and taxation related to buying, selling, financing and investing transactions.