Diploma in Educational Support

at Conestoga College - Doon Campus Canada

IT infrastructure, including both services and end user computing, continues to move to the data centre. Whether a company is providing that infrastructure for internal use, or to external customers as a service, the analysis, design, implementation and support of that environment is key. This four-semester accelerated program enables students to gain the knowledge and skills required to thrive in this highly dynamic environment. Skills will be developed in the critical IT areas of infrastructure planning, deployment and management. Students will apply new skills and knowledge in operating systems, networks and virtualization to standard industrial use cases and collaborative projects. To facilitate optimal learning and knowledge transfer for the workplace, all practical work is completed in learning labs that meet industry virtual and network environment standards. This program is suitable for individuals looking to add practical experience to their current education, or further develop and enhance their IT skills for advancement in their field.

Conestoga's Protection, Security and Investigation (PSI) and Police Foundations (PF) programs offer a two-year integrated learning experience to help you develop the knowledge, skills, attitudes and values of a preferred candidate in your chosen field. The first year of the Protection, Security and Investigation program is shared with the Police Foundations program. This common first year focuses on justice foundations and has been designed to provide an overall base for a variety of careers in criminal justice and community safety. In this first year, you will be exposed to courses that give you an understanding of how society and its institutions work. In second year, you will be given the opportunity to concentrate your studies in one of the two programs, which focus on policing or security/investigations: Police Foundations or Protection, Security and Investigation. This second year provides both academic study and job-focused practical training to prepare students for careers in the private and public sectors. 

Graduates of the Protection, Security and Investigation program may also qualify for a Provincial Security Guard License and Private Investigator License, which can be valuable points of entry into the world of work. 

Applied research is designed to answer specific questions aimed at solving practical problems. While fundamental research answers the initial question of how things work, new knowledge acquired from applied research has specific objectives in the form of products, procedures or services. The pace of change in the applied research and information mobilization has never been as fast as today. Whether designing, implementing, and evaluating applied research projects, or targeting and tailoring research evidence for decision-making, people who engage in applied research create meaning and impact across multiple sectors. In this graduate certificate program, you will learn practical research methodologies, data analytics, data visualization, and knowledge mobilization to accelerate the impact of applied research. The second semester allows you to work in interdisciplinary teams to implement your skills in an applied research impact project. In addition to this hands-on experience, you will have the opportunity to expand your real-world practice through an optional co-op term.

Conestoga's Police Foundations (PF) program offers a two-year integrated learning experience to help you develop the knowledge, skills, attitudes and values of a preferred candidate in public sector law enforcement. This program focuses on understanding justice though a lens of social equity and modern policing and has been designed to provide an overall base for a variety of careers in criminal justice and public safety. In this program, you will be exposed to the many complexities that are facing modern day policing. Through a combination of theory and simulation-based experiences, you will experience a person-centered approach to community policing. This program will prepare you for the acquisition ofknowledge and skills relevant to entry-level positions in public sector law enforcement.

This program is intended for students who wish to develop a basic level of competence in business. Students will study the principles of business organization, accounting, marketing, operations management, and business communications. Completion of the program will assist students to confirm their intentions and to define the business discipline they wish to study should they choose to continue with one of Conestoga's business or business administration programs. 

Upon completion of the program students will be able to transfer directly into the second semester of Business diploma programs: Business, Business Administration Management, Accounting and Supply Chain and Operations Management. Alternatively, students will receive up to 7 transfer credits towards other Business diploma programs. Students who achieve over 75% in their first semester can apply for an early transfer to Level 1 of Business or a Business Administration program should they choose to.

Strategic Marketing Communications is an experiential, career-focused program for graduate students who want to learn how to work in the multiple roles expected in the marketing and communications fields. Graduates will enter an evolving area of the communications sector. The move to integrate the ways an organization communicates to its internal and external stakeholders has grown, in part, due to the pervasive use of social media which both enhances and challenges communicators globally. All sectors of business and not-for-profit organizations must now manage both offline and online images and messages for consistency across the traditional silos of marketing, sales, advertising, and public relations. While graduates have the knowledge to work in these diverse fields, they do so by integrating the disciplines with a common strategic direction, to achieve the goals of the organizations that employ them. This strategic approach is emphasized through the planning phase and reinforced as students learn to produce professional collateral and digital content using industry-standard technology and emerging social platforms. Learning culminates in a client-based capstone project to develop an integrated marketing communications plan.

This program would be of interest to graduates of engineering degree or diploma programs wanting to expand their knowledge into the practical applications of AC and DC power for motion and propulsion. In this program you will be provided with opportunities for practical training in various electrical lab environments. Applications of AC/DC motors, transformers, inverters, batteries and chargers as well as programmable logic controllers are explored. These types of technologies are typically found in electric drives operating throughout industrial manufacturing and primary industries such as pulp and paper, metals and mining, power generation, elevators, escalators as well as moving walkways and electric transportation systems. The program will help you develop leadership skills, as well as the ability to manage complex industrial processes and teams effectively in order to meet business goals. It includes quality assurance, process and project management with a focus on meeting challenges in an industrial environment from operational and strategic perspectives. By the time you graduate, you will have an understanding of advancements in manufacturing processes, communications, human resources and safety practices so you can effectively contribute in today's industrial sector.

Program Outcomes

• Integrate control system functions and tools to support automation solutions for new electrical equipment.
• Plan, design and maintain new control systems and networks to integrate with existing systems and equipment.
• Configure and maintain network motor, drive and control systems, ensuring correct grounding, isolation and protection.
• Prepare and use tools to audit and test control system networks to comply with industry specifications and standards
• Analyze control and system design models to ensure accurate customer requirements prior to implementation
• Make management level decisions within a production environment in alignment with organizational and strategic goals.
• Evaluate operating conditions for production equipment to ensure it is operated in compliance with occupational health and safety regulations and established standard operating procedures.
• Create written, oral and graphical communications that are professional and accurate.
• Negotiate and resolve conflict in an interdisciplinary setting to support an effective team environment.

This two-year purchasing program is designed to prepare the graduate for a professional career in the growing field of supply chain and logistics management. The central theme in the program curriculum is total cost of ownership. Businesses today are under unprecedented competitive pressures from around the world. The Business - Purchasing diploma program develops graduates with the skills necessary to contribute to the cost management, adaptability and quality efforts in their organizations, thereby ensuring a competitive advantage and long-term profitability.

An agreement exists with Supply Chain Canada that provides advanced standing in the Supply Chain Management Professional (SCMP) designation program. In addition, graduates may qualify for transfer credits that could be used for exemption from certain components of the CSCMP graduate program. As part of the requirements for the NIGP (National Institute for Governmental Purchasing) designation programs, CPPB (Certified Professional Public Buyer) and CPPO (Certified Public Procurement Officer), those students who have chosen and completed the optional Public Purchasing Course will comply with the requirement. They may also write the first CPIM (Certified in Production Inventory Management) exam towards their certification through ASCM (the professional Association for Supply Chain Management). Graduates can receive exemptions from the business course requirements within the Certified Logistics Professional designation (CCLP) program, administered by CITT (Canadian Institute of Traffic and Transportation).

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments.

How do you improve a smartwatch jogging app so people go for more runs, or support online sales through a positive checkout experience? In Conestoga’s Interactive Media Management – Interaction Design program, you’ll pull back the curtain on digital interactions and create solutions to solve these and other modern challenges. Situated in Canada’s tech hub, this one-year graduate certificate program provides you with the opportunity to build a toolkit of practical user interface design skills and knowledge applicable to a wide range of business challenges – from supporting brand loyalty to increasing accessibility to boosting profits. Integrating the look, feel, and human experience of digital and physical products, you will learn how to create, analyze, evaluate, and simplify digital interactions for technologies such as websites, apps, wearables, smart products and AR/VR. Working individually and in teams in project-based experiential learning environments, you will combine the practices of visual design with research, writing, ethics, business, and IT elements to present evidence-based and human centered design solutions. To set you up for success, faculty with direct industry experience offer guidance as you build a portfolio of original work, and a field placement opportunity gives you the chance to directly apply your skills in the workplace. Don’t wait for better digital experiences – build them today with Interactive Media Management – Interaction Design.