Diploma in Social Service Worker

at Fanshawe College - London Campus Canada

Fanshawe College's Law Clerk program is designed to provide students with a solid grounding in legal principles combined with the practical law clerk training that students will need to enter the diverse, fast-paced, modern field of law. As a graduate of the Law Clerk program you will work as part of a team in law firms, corporate legal departments, financial institutions, insurance companies, legal technology providers, title insurance companies, Federal, Provincial and Municipal Governments or in any other capacity where a legal environment exists. Depending upon your choice of career path, you could find yourself preparing motion records and trial documentation, interviewing witnesses, arranging trial dates and adjournments, drafting corporate/commercial documentation, completing Family Law Act financial statements, administering estates, negotiating leases, administering contracts, completing legal research, searching titles or processing real estate transactions. At Fanshawe College you will learn about many areas of Canadian law including civil litigation, corporate/commercial, debtor and creditor rights, real estate, landlord and tenant, estate administration, family law and contracts. You will refine your communication and information processing skills as you learn how to research, analyze and write in the legal environment. You will develop an ability to work with a variety of leading-edge legal software applications and online commercial legal databases and services.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Support the needs of clients and legal professionals through the use of accurate terminology and professional communication strategies, both orally and in writing;
• Complete all work within routine and unexpected time lines and limitation periods within the legal environment;
• Use current and relevant electronic and print resources, within the legal environment, to conduct legal research, to assist with file and evidentiary management, to facilitate communication and generate legal documentation, complying with current regulations and procedures;
• Research and summarize the presenting legal issues, applying knowledge of substantive law, to support the legal team;
• Apply rules of procedure to support best legal practices;
• Conduct oneself professionally in adherence to the guidelines of the Law Society of Upper Canada;
• Carry out clerical and administrative duties for the operation of a variety of legal environments;
• Outline strategies for ongoing professional development to ensure continuing competence as a Law Clerk;
• Act equitably and justly with diverse populations*;
• Provide support for legal professionals in courts and administrative tribunals within the legal system.

This graduate certificate program is designed to prepare students to teach English as a Second (or Foreign) Language in Canada and/or overseas.  The program covers topics integrating theoretical, pedagogical, and practical applications for teaching English as a second or foreign language, meeting educational standards set by TESL Ontario.  Additionally, this program includes courses to enhance professional and intercultural communication skills, knowledge, and experience.

This graduate certificate program teaches students to leverage sports and events as an all-encompassing marketing communication medium. While the courses focus on sport as the learning catalyst, the skills learned also apply to other sectors such as arts, entertainment and non-profit, broadening the employment landscape for business and marketing students. Students will benefit from courses that include advanced and management level skills in the Sport and Event Marketing and Management world. Digital platforms ensure students use the latest in forms and tools.

Business - Insurance is a two-year Ontario College Diploma program. This program is designed to prepare students for positions in the property and casualty insurance industry. Students will study forms of general insurance, underwriting, claims investigation, risk analysis and contracts.  Students have the opportunity to complete nine of ten credits toward their Chartered Insurance Professional (CIP) designation issued by the Insurance Institute of Canada.  Graduates work in high-demand areas of insurance such as underwriting, claims adjusting, brokerage or agency services and risk management.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Recognize the economic and social importance of insurance.
• Demonstrate an understanding of the organization and structure of both the General and Life Insurance Companies.
• Analyze the coverage provided by the various policies currently available through insurance companies.
• Follow the proper principles and procedures used in adjusting losses and settling claims and to complete and explain the necessity of the documentation used.
• Recognize and evaluate the various factors affecting the acceptance and underwriting of any insurance risk.
• Enter and retrieve client information utilizing computer and various word processing and spread sheet packaged programs.
• Understand the underlying role of accounting as an information system for planning and controlling business operations.
• Develop an awareness of human relations in the work place and apply effective interpersonal skills.
• Understand basic economic principles and how they relate to business.
• Demonstrate an understanding of the legal system and legislation affecting business in general and the insurance industry specifically.
• Understand and apply the marketing techniques used by insurance companies, brokers and agents.
• Demonstrate effective oral and written communication skills.
• Appreciate the social, political and cultural aspects of our society.
• Appreciate the importance of business and corporate responsibility

The Social Service Worker (Fast Track) program provides an opportunity for university graduates (Psychology, Sociology or Social Work related) and community college Community Studies diploma graduates to complete the requirements for graduation from the Social Service Worker program in three levels (ten months). Graduates from the Social Service Worker program are eligible for admission to The Ontario College of Social Workers and Social Service Workers and must be members of this regulating body to use the professional title "Registered Social Service Worker".

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Develop and maintain professional relationships which adhere to professional, legal, and ethical standards aligned to social service work.
• Identify strengths, resources, and challenges of individuals, families, groups, and communities to assist them in achieving their goals.
• Recognize diverse needs and experiences of individuals, groups, families, and communities to promote accessible and responsive programs and services.
• Identify current social policy, relevant legislation, and political, social, and/or economic systems and their impacts on service delivery.
• Advocate for appropriate access to resources to assist individuals, families, groups, and communities.
• Develop and maintain positive working relationships with colleagues, supervisors, and community partners.
• Develop strategies and plans that lead to the promotion of self-care, improved job performance, and enhanced work relationships.
• Integrate social group work and group facilitation skills across a wide range of environments, supporting growth and development of individuals, families, and communities.
• Work in communities to advocate for change strategies that promote social and economic justice and challenge patterns of oppression and discrimination.

Our Three-Year Advanced Diploma provides comprehensive training to students wanting to enter the professional industry of Graphic Design. The program ranges from industry standard software training, the fundamentals of basic design skills to creative concept development, traditional illustration and photography. We offer comprehensive training in interactive design, web and multimedia, digital illustration, motion graphics as well as courses covering theories of creativity, visual thinking, typography and design history. Besides the traditional aspects of design, we initiate new courses on an ongoing basis as well as update and refresh present courses each term to ensure students remain current with trends in the graphic design industry.

Our main focus is for students to learn to be adaptable designers with a passion for learning. We provide students with a range of theoretical and practical skills so that they can be successful in our rapidly changing industry that includes many specializations and a diverse job market.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Conceptualize and develop design solutions using principles of design to create visual communications that meet the needs of the project.
• Employ the design process to create design solutions that meet the project objectives and the needs of the client and/or user.
• Plan, create and use photography, illustration and typography in design layouts to meet the requirements of the creative brief.
• Design, develop and create a variety of media products using relevant, current and/or emerging technologies.
• Communicate ideas, design concepts and opinions clearly and persuasively to others.
• Use recognized industry practices throughout the design process and related business tasks.
• Plan, implement, and evaluate graphic design projects using project management skills to deliver quality work to clients according to schedule and within budget.
• Complete all work in a professional and ethical manner, and in accordance with all applicable legislation and regulations.
• Keep current with visual media design trends, technologies and industry practices using strategies that enhance work performance and guide professional development.

A Community Pharmacy Assistant is one of the vital members of a pharmacy. Their attention to detail, knack for problem solving, technical and interpersonal skills contribute to the success and operational effectiveness of a pharmacy. Fanshawe's one-year Community Pharmacy Assistant program is designed to prepare graduates to achieve professional success in community pharmacies under the direction of a Registered Pharmacist or Pharmacy Technician.

The program blends theory with experiential learning. Students will learn concepts and problem solving strategies in the classroom that are later reinforced during lab components in Fanshawe's state-of-the-art pharmacy lab and a community placement. Students also gain the skills to collaborate with other pharmacy health care professionals to ensure accurate patient record maintenance, process prescriptions, manage inventory, compound non-sterile products and assist customers with products sold in a community pharmacy.

If students wish to continue their education in the field of pharmacy studies, successful completion of this program will allow students to obtain advanced standing in Fanshawe's Pharmacy Technician program.

Fanshawe College's Law Clerk (Co-op) program is designed to provide students with a solid grounding in legal principles combined with the practical law clerk training that students will need to enter the diverse, fast-paced modern field of law. As a graduate of the Law Clerk program you will work as part of a team in law firms, corporate legal departments, financial institutions, insurance companies, legal technology providers, title insurance companies, Federal, Provincial and Municipal Governments or in any other capacity where a legal environment exists. Depending upon your choice of career path, you could find yourself preparing motion records and trial documentation, interviewing witnesses, arranging trial dates and adjournments, drafting corporate/commercial documentation, completing Family Law Act financial statements, administering estates, negotiating leases, administering contracts, completing legal research, searching titles or processing real estate transactions. At Fanshawe College you will learn about many areas of Canadian law including civil litigation, corporate/commercial, debtor and creditor rights, real estate, landlord and tenant, estate administration, family law and contracts. You will refine your communication and information processing skills as you learn how to research, analyze and write in the legal environment. You will develop an ability to work with a variety of leading-edge legal software applications and online commercial legal databases and services.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
This is a two-year Co-operative Education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.
Applicants seeking a non Co-op Endorsed Diploma should apply to the Law Clerk program, Program Code LCK1.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Support the needs of clients and legal professionals through the use of accurate terminology and professional communication strategies, both orally and in writing;
• Complete all work within routine and unexpected time lines and limitation periods within the legal environment;
• Use current and relevant electronic and print resources, within the legal environment, to conduct legal research, to assist with file and evidentiary management, to facilitate communication and generate legal documentation, complying with current regulations and procedures;
• Research and summarize the presenting legal issues, applying knowledge of substantive law, to support the legal team;
• Apply rules of procedure to support best legal practices;
• Conduct oneself professionally in adherence to the guidelines of the Law Society of Upper Canada;
• Carry out clerical and administrative duties for the operation of a variety of legal environments;
• Outline strategies for ongoing professional development to ensure continuing competence as a Law Clerk;
• Act equitably and justly with diverse populations*;
• Provide support for legal professionals in courts and administrative tribunals within the legal system.

The Public Safety Fundamentals (PSF) program is a one-year preparatory studies certificate program designed to provide opportunities for students to experience post-secondary public safety studies in a supportive environment. The program provides a pathway for those students interested in pursuing a career in the field of public safety, mature applicants returning to school, and applicants who are seeking further information prior to making a public safety program choice. The PSF program is delivered in two 15 week terms offering combined in-class, blended and online courses, and incorporating experiential learning.

The program is designed to provide students with the opportunity to build a strong knowledge base in fundamental public safety skills relevant to, and in preparation for, their chosen public safety program. Skills in communication, human behaviour, law and ethics, physical fitness, sensitivity training and knowledge of specific public safety disciplines (e.g., Justice, Protection & Policing, Legal) will prepare the student for entry level employment in public safety related fields or for future studies in public safety career programs. This certificate programs focus is to instill an appreciation of the professional roles, responsibilities and academic requirements of public safety disciplines. In the program, students will develop skills and strategies they can use to master the challenges of post-secondary education and those found in the workplace. Students will also participate in self-assessments of aptitudes and skills, labour market assessments, job search techniques and strategies, and the writing of employment search correspondence and resumes. The concept of professional portfolios will be introduced.

In the first level of the program, given the foundational nature of the program, the curriculum will focus on fundamental skills in areas such as strategies for college success, communications, practical math, computer basics, human behaviour and ethics. In the second level of this program, students will be required to select and follow one of the School of Public Safety program streams such that the students second level studies aligns with their School of Public Safety (SoPS) diploma program goal.

The following program streams of study are available:
Justice, Protection and Policing: Designed for students interested in pursuing a justice, protection or policing career program in the School of Public Safety.
Legal: Designed for students interested in pursuing a legal career program in the School of Public Safety.
Fire: Designed for students interested in pursuing a career in fire sciences.
Students interested in pursuing a career in emergency telecommunications may choose either the Legal or Justice, Protection and Policing program stream for Level 2.
Students who successfully complete the program may receive additional consideration when applying for admission to public safety and other career programs.
Important Note: Students need to be aware that the preferred designated preparatory program for the Paramedic Program is the Pre-Health Sciences Pathway to Advanced Diplomas and Degrees program.

Learning Outcomes

• Develop an education and career plan within the range of field of public safety professions, including the preparation of resumé and cover letter;
• Identify major theoretical models associated with the study of human behaviour to explain their potential impact on public safety;
• Evaluate various aspects of the changing society and the impact of these changes on personal and social responsibility for citizens and public safety workers;
• Select and use relevant and appropriate terminology when communicating with other public safety providers;
• Apply concepts from one of the following areas of scientific study in order to demonstrate relevance to a field of public safety: chemistry, anatomy, biology, ecology, climatology, computer science;
• Identify current policies, procedures and legislation in Canada's legal system as pertains to the field of Canadian Public Safety;
• Compare and contrast the professional roles of a specific public safety stream.

International Business Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required). Students will develop the skills to effectively investigate, analyze, manage and direct most aspects of international trade. Students work with real businesses, helping small and medium exporters capitalize on global opportunities, as preparation for various careers in the ever-expanding global economy. Professors have relevant and practical expertise in international trade, investment, marketing, finance and business management. Graduates will receive an Ontario College Graduate Certificate in International Business Management and, upon meeting Forum for International Trade Training (FITT) criteria on two major projects sent for external grading and transfer of credits to FITT, a Diploma in International Trade from FITT will be issued. Graduates who complete the required work experience in international business and meet other FITT criteria can subsequently apply to receive the Certified International Trade Professional designation (CITP).

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Conduct an environmental scan to evaluate the impact of world issues on an organization's international business opportunities.
• Conduct, evaluate and present market research to support an organization's international business decision-making.
• Manage the preparation of documents and the application of procedures to support the movement of products and services in the organization's global supply chain.
• Evaluate the impact of statutory and regulatory compliance on an organization's integrative trade initiatives.
• Develop and implement strategies to negotiate effectively within various cultural environments and to address the impact of cultural differences on an organization's integrative trade initiatives.
• Develop and present an international marketing plan, and evaluate sales strategies that support an organization's integrative trade initiatives.
• Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization's integrative trade initiatives.
• Analyze the impact of an organization's integrative trade initiatives on its human resources management strategies, policies, and practices.
• Develop and present an international business plan.
• Manage the implementation and evaluation of team projects by applying project management principles
• Recommend strategies to support principles of corporate sustainability, corporate social responsibility and ethics associated with an organization's integrative trade* initiatives and evaluate their effectiveness.
• Select and apply current technologies to support an organization's integrative trade* initiatives.