Graduate Certificate in Automotive Service Management

at Fanshawe College - London Campus Canada

The Horticulture Technician Diploma is a two-year co-op program with the emphasis on the practical aspects of horticulture. The program develops the academic and practical skill level in students that allow them to easily match a growing need in the green profession. All graduates can be fully employed in the field; there are, according to Landscape Ontario, the provincial trade organization, over 1600 positions available in horticulture in the province annually. Additionally, many opportunities exist out-of-province and even out-of-country.

The first year of the Horticulture Technician program is academic-centred while the emphasis in the second year is on hands-on practical training. Approximately 80% of the scheduled class time in the senior year is spent outside the classroom in courses such as Landscape Field Construction, Greenhouse Plant Production, Arboriculture and Garden and Landscape Maintenance.

Students and faculty participate in practical lab sessions while maintaining and redeveloping the grounds of the campus in real-time situations.  The A.M. (Mac) Cuddy Gardens, in near-by Strathroy, greatly enhances the practical experience in a world-class estate garden which houses a remarkable collection of rare and endangered plants.

Students graduate with an Ontario College Diploma (Co-operative Education Endorsed) and while in the program students are given the opportunity to complete optional training in chainsaw use and the provincial pesticide license. Fanshawe College is the first institution in North America to integrate the CLT (Certified Landscape Technician) a national standard of proficiency into the program. Students will complete practical and written tests during their senior year and if successful will also be able to add the CLT designation to their names.

All students, upon registration, become members of the Student Chapter of Landscape Ontario, the largest student driven chapter in the province.

Students participate in a number of professional opportunities at various shows throughout the year.  In past years Fanshawe has won many medals both provincially and nationally in the Landscape Gardening Skills Competition. Students participate regularly in Landscape Congress in Toronto, building the entrance garden in their final term. Senior students also volunteer in building gardens and assisting with the maintenance of gardens at Canada Blooms in Toronto. The Royal Botanical Gardens in Burlington has signed a memorandum of understanding with Fanshawe College and, as a result, student experience is greatly enhanced through this partnership which includes both summer internships and programmed events at the gardens.

The College has active industry partnerships in areas such as: lawn and garden equipment and suppliers, greenhouse service suppliers, landscape suppliers and services as well as professional associations such as the Landscape Ontario, Canadian Nursery Landscape Association, Botanic Gardens Conservation International, Royal Horticultural Society, Scottish Rock Garden Society, the North American Rock Garden Society, the Hardy Plant Society, the American Public Gardens Association and the Ontario Rock Garden Association.

Industry support and corporate sponsorship allows the program to use the latest technology, tools and equipment in the teaching labs; annually over $100,000.00 of support is received from industry.

The Gardens of Fanshawe College and the A.M. (Mac) Cuddy Gardens are recognized as a botanical garden by Botanic Gardens Conservation International and are home to over one million plants of some 4,000 species. Most of the collections are labeled and are propagated in our greenhouse at Fanshawe College and our nursery site in the A.M. (Mac) Cuddy Gardens in Strathroy. Ten students in the program maintain the gardens during summer under the supervision of our two staff horticulturists. Students will spend both class and independent practical periods at both locations. Our annual open garden and plant sale in June at the A.M. (Mac) Cuddy Gardens draws over one thousand visitors.

Co-operative Education:
This two-year program has two co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Apply the principles of plant* and soil sciences to complete work in horticulture*.
• Apply practical horticulture* skills to the production of plant materials*, including herbaceous plants*, woody plants*, and turf.
• Apply the principles of design* to horticulture*.
• Apply basic* installation and construction principles and practical skills to horticulture*.
• Implement maintenance procedures for plants, property, and equipment.
• Utilize knowledge of plant identification, usage, and maintenance criteria.
• Recognize the potential environmental effects of projects and the need to avoid environmental damage and promote healthier ecosystems.
• Apply the principles and practical skills of Integrated Pest Management (IPM)* to indoor and outdoor plants.
• Contribute to the effective planning, implementation, and conclusion of projects.
• Use safe working practices.
• Use business practices appropriate to the horticulture* industry.
• Act in a professional manner, maintain professional relationships, and communicate effectively with clients, co-workers, supervisors, and others.
• Develop strategies for ongoing personal and professional development to enhance work performance and career opportunities and to keep pace with industry changes.

International Business Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required). Students will develop the skills to effectively investigate, analyze, manage and direct most aspects of international trade. Students work with real businesses, helping small and medium exporters capitalize on global opportunities, as preparation for various careers in the ever-expanding global economy. Professors have relevant and practical expertise in international trade, investment, marketing, finance and business management. Graduates will receive an Ontario College Graduate Certificate in International Business Management and, upon meeting Forum for International Trade Training (FITT) criteria on two major projects sent for external grading and transfer of credits to FITT, a Diploma in International Trade from FITT will be issued. Graduates who complete the required work experience in international business and meet other FITT criteria can subsequently apply to receive the Certified International Trade Professional designation (CITP).

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Conduct an environmental scan to evaluate the impact of world issues on an organization's international business opportunities.
• Conduct, evaluate and present market research to support an organization's international business decision-making.
• Manage the preparation of documents and the application of procedures to support the movement of products and services in the organization's global supply chain.
• Evaluate the impact of statutory and regulatory compliance on an organization's integrative trade initiatives.
• Develop and implement strategies to negotiate effectively within various cultural environments and to address the impact of cultural differences on an organization's integrative trade initiatives.
• Develop and present an international marketing plan, and evaluate sales strategies that support an organization's integrative trade initiatives.
• Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization's integrative trade initiatives.
• Analyze the impact of an organization's integrative trade initiatives on its human resources management strategies, policies, and practices.
• Develop and present an international business plan.
• Manage the implementation and evaluation of team projects by applying project management principles
• Recommend strategies to support principles of corporate sustainability, corporate social responsibility and ethics associated with an organization's integrative trade* initiatives and evaluate their effectiveness.
• Select and apply current technologies to support an organization's integrative trade* initiatives.

The Motive Power Technician (Diesel) Diploma program is a two-year Ontario College Diploma program.  The program is designed to develop graduates with essential advanced technical, organizational, interpersonal, administrative and managerial skills required for the heavy duty service industry as well as providing progressive and comprehensive learning experiences on internal combustion compression ignition engines, power trains and related modern heavy duty systems. Students will learn to communicate effectively, diagnose and solve problems logically and to undertake responsible work tasks with a minimum of supervision.

Graduates may also be in a favourable status if they wish to apply for our alternative Motive Power Technician (Automotive) Diploma program. Credit for those courses that bridge our diploma programs will be granted; therefore, significantly reducing the requirements for this second Ontario College Diploma.

Learning Outcomes:-
The graduate has reliably demonstrated the ability to

• Analyse, diagnose, and solve various motive power system problems by using problem-solving and critical thinking skills and strategies and by applyingfundamental knowledge of motor vehicle operation, components, and their interrelationships.
• Diagnose and repair climate control systems in compliance with manufacturers' recommendations.
• Diagnose and repair engine systems in compliance with manufacturers' recommendations.
• Diagnose and repair electrical, electronic, personal safety, and emission components and systems in compliance with manufacturers' recommendations.
• Diagnose and repair drive train components and systems in compliance with manufacturers' recommendations.
• Diagnose and repair suspension, steering, and brake components and systems in compliance with manufacturers' recommendations.
• Disassemble and assemble components to required specifications by applying workshop skills and knowledge of basic shop practices.
• Select and use a variety of troubleshooting techniques and test equipment to assess electronic circuits, vehicle systems, and subsystems.
• Apply knowledge of hydraulics and pneumatics to the testing and analysis of motive power systems and subsystems.
• Communicate information effectively, credibly, and accurately by producing supporting documentation to appropriate standards.
• Use information technology and computer skills to support work in a motive power environment.
• Prepare, support, maintain, and communicate data from log, record, and documentation systems.
• Apply business practices, project management skills, and communication skills to improve customer service.
• Assist in quality-control and quality-assurance programs and procedures.
• Develop and use personal and professional strategies and plans to improve professional growth, job performance, and work relationships.
• Complete all assigned work in compliance with occupational, health, safety, and environmental law; established policies and procedures; codes and regulations; and in accordance with ethical principles.

Business (Co-op) is a two-year Ontario College Diploma program. This program is designed for students with an interest in all aspects of business. Students gain an understanding of all various business areas including accounting, finance, marketing, human resources, supply chain management, small business, and project management. Ethical and sustainable business practices are considered, and students are encouraged to explore individual areas of business that are of greater interest.    Students are given a wide exposure to business that meets the needs of those who desire a career in business management whether in a large organization or a family business.  Students can also earn education credits toward the Certified in Management (CIM) designation from the Canadian Institute of Management. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Leadership and Management Advanced Diploma or the Honours Bachelor of Commerce (Management) Degree program.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Identify and discuss the impact of global issues on an organization's business opportunities by using an environmental scan*.
• Apply principles of corporate sustainability*, corporate social responsibility and ethics to support an organization's business initiatives.
• Use current concepts/systems and technologies to support an organization's business initiatives.
• Apply basic research skills to support business decision making.
• Support the planning, implementation and monitoring of projects.
• Perform work in compliance with relevant statutes, regulations and business practices.
• Explain the role of the human resource function and its impact on an organization.
• Use accounting and financial principles to support the operations of an organization.
• Describe and apply marketing and sales concepts used to support the operations of an organization.
• Outline principles of supply chain* management and operations management.
• Outline and assess the components of a business plan.
• Develop strategies for ongoing personal and professional development to enhance work performance in the business field.

In this one-year graduate certificate program, students will study analytical chemistry lab techniques, cannabis crop science, and microbiology in order to apply their scientific knowledge and skills to meet the needs of the emerging cannabis industry. The program prepares students to analyze cannabis for quality, safety, and stability, and contribute to research and development, including the development of new cannabis products. In addition to scientific techniques, students will study the regulatory context of the cannabis industry, and develop their scientific communication and project management skills.

Learning Outcomes

• Collect, analyze and summarize data on cannabis cultivation to optimize yield and quality in a variety of production models;
• Perform all tasks in compliance with relevant legislation, regulations, and security measures for legal cannabis production and processing;
• Evaluate current research to apply best practices for sustainability and innovation in the cannabis industry;
• Use laboratory procedures to conduct quantitative and qualitative chemical analyses of cannabis products to test product quality, safety and stability;
• Write, follow, validate and optimize standard operating procedures to extract and analyze cannabis products;
• Apply business principles to manage resources effectively in a cannabis lab;
• Evaluate product safety using quality assurance programs and processes;
• Design, plan, and manage projects to meet industry demands;
• Communicate scientific data from lab procedures and scientific literature effectively to licensed producers and stakeholders.

The Broadcast Journalism - Television News Ontario College Graduate Certificate program is designed to prepare informed, principled, creative and disciplined Broadcast Journalists for a career in Television News. The unique program focus is designed to train the news Videographer/Reporter/Producer. 

Program includes use of broadcast news gathering equipment, audio and visual, news writing, newscasting, news editing, interviewing, researching, TV video editing, TV news casting, TV production and practical Broadcast Journalism experience. The program includes an ongoing internship and a two-month internship program in March and April to be completed in newsrooms across Canada.

The Game - Design program at Fanshawe College is an intensive three-year advanced diploma focusing on the tools and techniques necessary to gain employment in the video game industry. The goal of the program is to provide students with the professional and artistic skills necessary to create compelling and innovative games.

Students will develop 2D and 3D skills by studying a curriculum focused initially on the core principles of video game creation. Foundation courses including art & design theory, modelling, animation, texturing, anatomy and drawing will provide the basis for understanding the various components that make up a video game. An integral part of the Game - Design program at Fanshawe College is its relationship to the local community. London, Ontario has a vibrant and growing video game industry. Professionals from this community include game designers, animators, producers and art directors who will play an important role by providing mentorship to students through critique and guest lectures.

Graduates of this program will find entry-level positions in the video game industry as concept artists, animators, level and game designers.

The Computer Systems Technology program is an accredited, three-year co-operative education, Ontario College Advanced Diploma program which provides comprehensive training for students wishing to work in the high demand areas of network, security, virtualization, data storage and management and systems operation and management.  This program provides the students the ability to be effective team leaders, think critically, solve problems and acquire new skills quickly.

Under the guidance of expert faculty, combined with the use of leading edge labs, the program emphasizes the design, implementation, configuration, monitoring, troubleshooting, management, as well as the hands-on installation of networking, security, VoIP, mobile devices, virtualization, data storage and management, server, workstation and operating systems technologies.

Instruction in project management, communication and interpersonal skills prepare the student to effectively interact with all levels of users in both oral and written mediums.

Upon completion of the program, and in addition to the highly valued Ontario College Advanced Diploma, graduates should have the knowledge and skills to take exams for the following certifications, if they choose to do so: Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP). Graduates may also choose to apply the knowledge gained to prepare and test for other industry certifications, such as those offered for Microsoft, Linux, VMWare and EMC2.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools;
• Analyze, plan, design, and implement computer systems;
• Analyze, plan, design, and implement networking solutions;
• Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize computer systems;
• Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize networks;
• Use a variety of scripting tools and languages to automate routine tasks;
• Participate in the deployment and administration of databases within a networked environment;
• Plan, develop, and be responsible for data storage to ensure the integrity of information;
• Apply knowledge of security issues to the implementation of information technology solutions;
• Appraise existing security solutions with a view to on-going maintenance, development, and improvement of organizational security;
• Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of the issue recurring;
• Articulate, defend, and conform to workplace expectations found in information technology (IT) environments;
• Contribute to the successful completion of the project applying the project management principles in use.

The Developmental Services Worker two-year diploma program prepares its graduates to support people with developmental disabilities so that these individuals may participate fully in their communities. DSW have the specialized knowledge and skills required to work with people with developmental disabilities across the life span.

Inherent to the role of a DSW is an ability to collaborate and build relationships with people with developmental disabilities and their families and to work with colleagues and members of inter-professional teams to facilitate a seamless network of support for people.

Courses focus on disabilities, person directed supports, inclusion and community resources, dual diagnosis, interpersonal skills, counselling, health, pharmacology, development, teaching and intervention strategies. Field placements in community agencies and/or schools are part of the curriculum.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Conduct oneself in an ethical, competent and accountable manner in all professional relationships.
• Provide person-directed supports and services that respect and promote self-determination for people with developmental disabilities
• Provide for the safety of people with developmental disabilities, self and others in compliance with all applicable legislation, regulations and standards of practice.
• Support health and well-being of people with developmental disabilities.
• Employ and adapt formal and informal strategies to support the learning of people with developmental disabilities.
• Provide leadership in the development of inclusive communities.
• Develop professional and personal plans that enhance job performance and well-being.

This eight-month intensive Ontario College Graduate Certificate program in GIS, prepares graduates for employment in a wide range of land-based industries that utilize spatial and tabular data. The program is project-based, software-intensive, interdisciplinary, and focused on building flexible, current, high-end applied skills.  Students will gain mastery of foundational GIS skills and apply leading-edge techniques in GIS Science to create spatial solutions. Remote sensing, object-oriented programming, spatial analysis and modeling, digital photogrammetry, web map/web GIS and CAD skills will all be developed, and students will have the opportunity to apply these technical skills to their own areas of specialization (engineering, social sciences, humanities, community health or other sciences).

Co-operative Education
This one-year program has one co-op work term.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Create solutions to spatial problems utilizing database systems;
• Apply spatial analysis techniques within a variety of disciplines;
• Solve problems using data that is acquired, interpreted, and integrated from various sources, and with different formats and coordinate systems;
• Generate elegant and efficient computational algorithms;
• Configure and customize GIS applications, operations, and databases to support decisionmaking and modelling within a range of disciplines;
• Design web-based and embedded solutions to distribute GIS data and functionality to a wide range of end users;
• Integrate GIS component design and development into project life cycle management, systems life cycles, and workflow processes;
• Assist end users in integrating spatial processes into primarily non-spatial software applications;
• Communicate complex technical geographic information to a wide variety of clients using texts, maps, and visual display, in order to increase understanding and enable wider use of GIS applications;
• Practice to a professional standard, throughethical behaviour, continuous learning, and participation in professional organizations.