Diploma in Hospitality - Hotel and Restaurant Operations

at Fleming College - Sutherland Campus (Peterborough) Canada

This pathway program is designed to prepare you for admission to college programs in health sciences, biological or chemical sciences, while you learn about possible careers in these fields. The program provides the knowledge and skills in communication, mathematics, human anatomy, biology and chemistry needed to be successful in related college programs. Upon successful completion of this two-semester program, you will be eligible for admission to college programs such as:

• Paramedic
• Practical Nursing
• Pharmacy Technician
• Health Information Management
• Occupational Therapist Assistant and Physiotherapist Assistant

Fleming College has reserved space in the above-noted programs for qualified graduates of this program. For consideration in this category, graduates must have achieved an average of 70% or higher over the duration of the Pre-Health Sciences Pathway program. If there are more applications from graduates with 70% or higher than reserved seats available, a selection process based on an average of overall marks will take place.

While taking the Pathway to Certificates and Diplomas program you will explore program options. If you find that a career in health sciences is not as appealing as you had thought, you may consider other Fleming programs. Fleming College has also reserved space in the following programs for qualified graduates of the Pre-Health Sciences Pathway to Certificates and Diplomas:

• Fitness and Health Promotion
• Mental Health And Addiction Worker
• Pre-Service Firefighter Education and Training
• Social Service Worker

Throughout the Pre-Health Sciences program, you will learn in a supportive environment and gain hands-on experience in our chemistry and biology labs. Our health curriculum is integrated, and you will also take college-level courses to help you become a competent communicator and problem solver, with the critical analytical, creative and logical thinking skills needed in the workplace. In addition, you can earn from two to four credits towards your subsequent college diploma, depending upon your program choice.

During the five semesters in the Practical Nursing program, you will learn the concepts and skills related to health and nursing. You will also learn nursing practices and interventions in specific health situations. In addition, you will have the opportunity to study courses such as anatomy and physiology, communication, introductory psychology and human growth and development. After successfully completing Fleming's five-semester diploma program, graduates are eligible to write the national examinations with the College of Nurses of Ontario (CNO) and become registered to practice in Ontario as a Registered Practical Nurse. Graduates wishing to be registered with the CNO will be asked to sign a declaration of their status regarding:

• Citizenship
• Any conviction of a criminal offense under the Controlled Drugs and Substances Act
• Professional misconduct, incompetence or incapacity in Ontario
• Any mental or physical disorder which makes it desirable in the public interest that the person not practice nursing

The Fleming College Health Information Management (HIM) program is one of only three Canadian Health Information Management Association (CHIMA) recognized college programs available in Ontario.

Program Highlights
In this challenging two-year diploma program, students will learn to use computer technologies to capture and analyze data, and to create health information for healthcare delivery use, financial and management planning. Health records are the primary source of information used by hospitals and health care facilities to code services for reimbursement purposes. This information is also needed by public health officials to indicate disease patterns and trends, and by medical researchers for analysis, comparison and decision support.

Health service careers are among the fastest growing occupations in the economy. In the healthcare field, this really is the information age. There's a whole new growth market for the skills and training of health information management and health records professionals. An aging population and increasing health care needs, combined with the focus on accountability, efficiency and effectiveness of health care services delivery, has led to a skills shortage. You will graduate equipped with very marketable skills in the health information management sector. Some of those skills will include expertise in the following areas:

• Data quality
• Data collection and coding
• Record /systems management
• Privacy, confidentiality and security of health information
• Transitioning to the electronic health record

This program is recognized by the Canadian Health Information Management Association (CHIMA). Graduates are eligible to write the National Certification Examination of the Canadian College of Health Information Management.

WHY CHOOSE FLEMING
Fleming College has a reputation as a leader in technology-based learning. The HIM program at Fleming follows this trend with a vision of "Inspiring innovative students to become innovative leaders in HIM through applied learning." One of our mission statements is to "Espouse the state of the art in Health Information Management." We demonstrate this through our brand-new, fully-computerized lab with over 500 anonymized patient records and scanning equipment, to provide students with practical application knowledge that supports the move in healthcare to electronic health records (EHRs). A real-world populated database of patient information allows the learner to run realistic reports to support the needs of users for decision-making purposes.

Through its previous successful practicums, the HIM program has developed excellent relationships with numerous healthcare facilities throughout the region and beyond, resulting in good practicum and employment opportunities for graduates.

WORK EXPERIENCE
The program includes a strong practical component. Students will participate in two work placement experiences, a total of eight weeks in all. Students spend two weeks in a workplace setting in semester two, and four weeks in a workplace setting in semester four. Practicum components will not necessarily be in the immediate Peterborough area. Practicum agencies may require proof of immunization and a criminal records check (vulnerable sector).

The Human Resources Management program will provide you with the skills required to optimize the potential of employees, while maximizing your organization's effectiveness.

Program Highlights
Human Resources managers deal with such diverse and complex areas as:

• Recruitment and selection
• Orientation, training and development
• Employment and pay equity
• Employee and labour relations
• Health and safety
• Salary and benefits administration

In this six-semester program, you'll learn how to address all of them through:

• Participation in a full semester placement, which provides the opportunity to gain real life work experiences across a variety of the functional areas of Human Resources
• Hands-on, industry-specific simulations and activities that allow learners to apply concepts to real world HR scenarios
• A common first year in the School of Business and Information Technology where you can build relationships with students who may be your future colleagues, clients or trading partners
• Coursework that allows HR students to develop the understanding required to strategically support other Business disciplines within their organizations

Why Choose Fleming
Our Business Administration-Human Resources Management program offers:

• A full semester placement to gain real life work experiences and develop skills that parallel the Human Resources Professionals Association's (HRPA) Professional Competency Framework
• Completion of the nine HRPA approved courses required to write the Comprehensive Knowledge and Law exams, necessary to achieve the Certified Human Resources Professional (CHRP) designation
• Encouragement to join the local HRPA chapter, attend monthly meetings, and network directly with local area HR professionals
• Faculty who are HR industry professionals and certified as Human Resources Leaders (CHRL) by the HRPA
• Pathway programs that may allow for direct entry options into related university and post-grad programs

Work Experience
In addition to a full semester placement - where you will be mentored by an HR professional, and engage in activities and projects that allow you to learn by doing - you will:

• Participate in a collective bargaining simulation
• Analyze your performance conducting a video-recorded selection interview
• Create a recruitment campaign for a real-world job
• Develop and deliver a training program
• Analyze a job and build a job description
• Evaluate job content and conduct a salary survey to develop a compensation plan

In the Early Childhood Education program you will learn how to help young children develop their physical, social, and intellectual skills, their self-confidence and imagination.

PROGRAM HIGHLIGHTS

• Learn how to support, encourage and promote a young child’s growth and development through observation and implementation of creative play based learning experiences.
• At Fleming College, Early Childhood Education students have unique opportunities to engage in active classroom learning environments that equip students with the skills and knowledge required to work with children (birth to 12 years).
• All courses are based on a philosophy that encourages inclusive practices and partnerships with families. An emphasis is placed on applying what’s learned in the classroom to real–world settings, preparing students to start their careers as early childhood educators.

WHY CHOOSE FLEMING

• A smaller program size means more individual attention in the classroom and customized field placements.
• The program is designed to provide varied and extensive applied learning opportunities -from courses like Interactive Learning with Children and Families and Early Learning Practicums in semesters two, three and four. An interactive online course and a teamwork project “Creating Your Own Childcare” in the final semester consolidates and concludes your ECE learning.
• Fleming offers support services to assist students in the further development of fundamental life and learning skills important to successfully complete the program. These skills include being able to work independently, participate in a team, organizational abilities, taking initiative and developing good work habits.

WORK PLACEMENT

• In semesters two and four you'll put theoretical education to work in a child care environment. In semester three, ECE teams will implement and run an Interactive Children’s Program, overseen by ECE faculty in the Peterborough community. This will prepare you for semester four, when you will be pulling it all together in your final block field placements.
• A background working with young children (ages newborn to 12) in licensed child care centres is strongly recommended as a prerequisite for field placement.

Pharmacy technicians are an integral part of the health care team. They play an important role in the technical elements of prescription preparation and dispensing, and they collaborate with pharmacists and other health care professionals to ensure the best possible patient outcomes.

PROGRAM HIGHLIGHTS

• Pharmacy technicians work very closely with pharmacists to achieve optimal drug therapy outcomes for patients.
• A pharmacy technician's role requires them to focus on the technical aspect of the prescription, perform med reconciliation by collecting the best possible medication history from patients, perform product preparation and distribution functions as well as inventory control.
• As a registered pharmacy technician, graduates will participate in health promotion activities and provide education such as medical device training or coordination of health clinic days. Pharmacy technicians work in collaboration with the pharmacy team and other health professionals to ensure continuity of care.

This is the Pharmacy Technician program at Fleming:

• Vision
  • To be a leader in pharmacy education through innovative inter/intra-professional teaching and community involvement.
• Mission
  • The program champions future health care professionals who pursue life-long learning and provide the highest level of patient- centered care. We are meaningful contributors to our community and are committed to delivering quality sustainable education through innovation and experiential learning.
• Values
  • Create an inclusive environment for students and faculty.
  • Offer sustainable education that meets the needs of the community.
  • Inspire future health care professionals who pursue life-long learning.
  • Produce graduates who will practice to the highest degree of standards and professionalism.

The Heating, Refrigeration and Air Conditioning Technician program will introduce you to the field of heating, refrigeration and air conditioning with an emphasis on renewable, sustainable and alternative energy efficient solutions.

PROGRAM HIGHLIGHTS
Protecting the environment, reducing climate changes and increasing sustainable practices have contributed to the need for energy-efficient practices in the heating, refrigeration and air conditioning industry.
Our compressed three-semester program will prepare you for employment in this field:

• Our program has been specifically designed to address the changing employment and environmental needs of the industry.
• Our program provides you with theoretical and practical skills to install, service, maintain and update heating, refrigeration and air conditioning systems.

The program is divided into three terms.

• After successful completion of the provincial practical requirements at the end of term one, students can apply to write for Oil Burner Technician –Level 3 (OBT-3) and Gas Technician-Level 3 (G-3) certificates of qualification.
• After successful completion of the provincial practical requirements at the end of term three, students can apply to write for Oil Burner Technician –Level 2 (OBT-2) and Gas Technician-Level 2 (G-2) certificates of qualification.

Students are required to attend 80% of all classes in order to write their TSSA Gas and Oil exams.

Gas and Oil Technician –Level 3 (OBT-3 and G-3) deals with workplace safety, tools, characteristics of natural gas and oil, codes/regulations, basic electricity, technical specifications, customer relations, basic piping systems, and an introduction to gas and oil appliances.

Gas and Oil Technician –Level 2 (OBT-2 and G-2) focuses on advanced piping/tubing systems, electricity, controls, systems, appliances, gas meters, pressure regulators, gas and oil -fired refrigerators, conversion burners, water heaters, forced warm air heating systems, hydronic heating systems, space heating, venting practices, forced air add-on devices, and air handling.

Graduates of this program will have an opportunity to obtain industry related health and safety certifications. You will also have Grade 12 Math equivalency.

WHY CHOOSE FLEMING
As an accredited training institution registered with the Technical Standard Safety Authority (TSSA), this program offers applicable skills whether you are planning to enter the field, or you are currently working in the heating, refrigeration and air conditioning field and wish to update your skills.

You can make a difference in a child's life as a competent, caring educational support professional. Our program will prepare you to play a vital role in the classroom supporting students with special needs.

Program Highlights

• Our updated two-year Educational Support diploma program prepares you to work in a school setting as part of the educational team who support children with special needs. You will help children with learning disabilities, intellectual disabilities, sensory or physical disabilities and behavioural challenges.
• Technology plays a key role in today’s modern classroom or institutional setting, and this program will enhance your knowledge of digital literacy and the assistive technologies you will use in your future career. You’ll graduate fully prepared to help students using iPads and current apps, including SMART Boards and other assistive technologies, such as voice-to-text software.
• You will also benefit from our faculty members’ recent and extensive experience in the field.
• Students will have the opportunity to learn a whole new language - American Sign Language.
• In the second and third semesters, the roles of teacher and educational assistant will be explored and more clearly defined. You'll learn how to:
  • Manage behaviour
  • Modify educational programming
  • Support exceptional children
  • Assist with curriculum planning

Much of this training is experiential, taking place in various educational settings in the community.
During third semester, you will spend three days a week in class at the College and two days a week in a classroom in an area school. The final part of the program is an intensive, semester-long, practical learning experience in an educational setting or agency. During this extensive placement experience, you'll work with students with a range of exceptionalities including autism, physical disabilities, cognitive disabilities, visual impairments, and learning disabilities. This placement can take place in the location of your choice, whether that’s in your home town, in the Kawartha region or a larger city in Ontario.

If you have already completed an Ontario College Diploma or a university degree, you may be eligible for the accelerated Educational Support - Advanced Standing program. You can graduate in just ten months.

Why Choose Fleming
In the 20 years plus that the Educational Support program has been offering training, area school boards have said this is the diploma program they want their Educational Support staff to have. In short, the Fleming program has a reputation for excellence, and well-rounded graduates.

Work Experience
You will refine your skills as a competent, caring educational support professional during the extensive 95 days on placement in a real-world setting.

The Electrical Techniques program provides pathways into a variety of occupations or training in the electrical industry. Develop basic competencies in electricity, network cabling and electrical system installation.

PROGRAM HIGHLIGHTS
The electrical field is growing in response to increased construction work in Ontario and other provinces. The 2-semester (30 week) Electrical Techniques program will provide you with the introductory and fundamental skills and knowledge to assist with the installation, maintenance and repair of electrical equipment in residential, commercial and construction settings.

• The program provides several pathways into a variety of occupations and other college training programs in the electrical industry, including electronics, electrical mechanical and electrical apprenticeship.
• You will develop basic competencies in electricity, network cabling and electrical system installation.
• Related instruction in mathematics, prints and installations, safety and trade calculations is included to meet employers' qualifications.

Students in the Electrical Techniques Certificate program take the same courses as the first two semesters of the Electrical Engineering Technician diploma program. As a result, graduates of the Electrical Techniques program can enter into third semester of Electrical Engineering Technician (subject to enrolment capacity).

Develop visual communication skills and strategies to inspire environmental awareness and advocacy in this new program offered on-site at the Royal Ontario Museum.

PROGRAM HIGHLIGHTS
There is no other program like this in Canada. Positioned at the convergence of science and art, the Environmental Visual Communication program is designed to fill a recognized need for individuals who are passionate about environmental issues and storytelling and who want to effectively engage people to foster change.

With a focus on strategic messaging and technical savvy, you will learn to use photography, videography, multimedia and design principles to bridge environmental competencies with thoughtful communication through diverse media channels. The program takes place in a truly unique learning environment - at the Royal Ontario Museum (ROM) in downtown Toronto.

Throughout the Environmental Visual Communication (EVC) program, you will learn how to identify strategies to inform and educate, garner engagement and support, and build and share campaigns to address conservation issues.

Equipped with hybrid skills and a sense of active environmental stewardship, graduates of this innovative, integrated, and applied program will be able to connect ideas among diverse groups and tell compelling stories with fluency.

Solutions to long-term sustainability are not found solely in the realm of science. Environmental visual communication is an emerging field and its practitioners are key leaders who, through collaboration and deliverables, can build bridges between science and society. The ultimate goal is to motivate the public to care about and become active participants in sustaining our ever-changing world.

PROGRAM LEARNING OUTCOMES
As a graduate of this program, you will be able to:

• Evaluate global environmental issues, and articulate the relevance of such issues to various stakeholder groups and the general public
• Interpret information and underlying meaning presented in the form and content of a visual image using knowledge of symbols and semantics of visual literacy
• Create innovative photographs, videos, and multimedia pieces that convey a compelling conservation message across a variety of platforms
• Direct and influence marketing and branding strategy in conservation campaigns that bridge gaps between collaborators to strengthen alliances with scientists, NGOs, government agencies, and educational institutions
• Manage and disseminate image and video files, including facilitation of online presence using knowledge of digital workflow techniques
• Distill and translate essential messages from scientific and legal documents to public audiences
• Analyze, select and negotiate the psychological factors that motivate people to take action on social issues within a real world experience
• Implement integrated social media management plans that convey strategic messaging through appraisal of social media platforms and selection optimal channels
• Produce and disseminate effective deliverables to meet identified needs and to provide leadership in environmental visual communication