Diploma in Hospitality - Hotel and Restaurant Operations

at Fleming College - Sutherland Campus (Peterborough) Canada

There is a high demand for graduates who can develop and implement solutions for the configuration and integration of wireless devices and networks with wired networks in this growing technology sector.

Program Highlights
Networks, and increasingly wireless networks, are becoming the hub of commercial and industrial development across the world as we understand and experience the benefits of wireless networking for day to day functions, including:

• Operations monitoring and control
• Communications within and between organizations
• Information sharing within and between organizations
• Mobile real time accounting and cost control
• Real time sales support and marketing

At the heart of the wireless world is Wireless Information Networking (WIN), and the growing need for professionals who can develop and implement solutions for the configuration and integration of wireless devices.

Capturing data from wireless sensors or wireless synching of mobile devices within secure environments are only a couple of the types of wireless information networking challenges facing businesses, government and organizations today that this program addresses.

Building on the success of our Computer Engineering, Security, and Instrumentation and Control Diplomas, this intensive, unique Graduate Certificate program reflects the latest developments in WIN and relies heavily on applied teaching approaches. It focuses on the design, planning, implementation, operation and troubleshooting of wireless networks, and will cover a wide range of topics including:

• Cloud computing
• Server technology
• Technical project management throughout technology life cycles
• Technology as a service - preventing network wide service outages
• Domestic vs. commercial/industrial needs
• Data mining
• Wireless LAN and WAN setup, security and troubleshooting
• Embedded wireless sensor network programming
• VOIP
• 802.11 (a, b and g) technologies
• Vendor interoperability strategies
• Emerging wireless technologies

Learn to program, support, and troubleshoot computer hardware and software in this four-semester program.

With this program, you will gain skills in computer networking and configuration, network security, and technical communications. You will also learn about solving computer problems that can cause both major costs and setbacks for businesses, whether due to a major hardware failure or a minor software incompatibility. Your core courses are complemented by training in oral and written communications, customer relations, and team work. There's plenty of hands-on learning, putting the theory you learn in the classroom into practice.

Upon graduation, you'll have the broad-based, transferable skills that are in demand with a firm foundation for a career configuring hardware and software for computer systems. You'll also find opportunities troubleshooting problems in systems both before and after delivery to the customer or client.

• Prepare for industry certification exams such as A+ and Cisco Networking.
• This program has received National Accreditation through the Canadian Technology Accreditation Board. Graduates are recognized by the Ontario Association of Certified Engineering Technicians and Technologists as meeting all the academic requirements for certification in the Certified Engineering Technician (Ctech) category.
• You have the opportunity to transfer to the three-year Computer Engineering Technology diploma.

In just 10 months you can add a Diploma in Recreation and Leisure Services to your existing college diploma or university degree, by enrolling in this accelerated program.

Through hands-on training, you will learn to develop and manage recreation programs to work in this challenging and rewarding field. In the final semester, get connected to the recreation industry thorough an experiential field placement at a site of your choice, that can be in Ontario, in Canada or in an international location.

The Human Resources Management program will provide you with the skills required to optimize the potential of employees, while maximizing your organization's effectiveness.

Program Highlights
Human Resources managers deal with such diverse and complex areas as:

• Recruitment and selection
• Orientation, training and development
• Employment and pay equity
• Employee and labour relations
• Health and safety
• Salary and benefits administration

In this six-semester program, you'll learn how to address all of them through:

• Participation in a full semester placement, which provides the opportunity to gain real life work experiences across a variety of the functional areas of Human Resources
• Hands-on, industry-specific simulations and activities that allow learners to apply concepts to real world HR scenarios
• A common first year in the School of Business and Information Technology where you can build relationships with students who may be your future colleagues, clients or trading partners
• Coursework that allows HR students to develop the understanding required to strategically support other Business disciplines within their organizations

Why Choose Fleming
Our Business Administration-Human Resources Management program offers:

• A full semester placement to gain real life work experiences and develop skills that parallel the Human Resources Professionals Association's (HRPA) Professional Competency Framework
• Completion of the nine HRPA approved courses required to write the Comprehensive Knowledge and Law exams, necessary to achieve the Certified Human Resources Professional (CHRP) designation
• Encouragement to join the local HRPA chapter, attend monthly meetings, and network directly with local area HR professionals
• Faculty who are HR industry professionals and certified as Human Resources Leaders (CHRL) by the HRPA
• Pathway programs that may allow for direct entry options into related university and post-grad programs

Work Experience
In addition to a full semester placement - where you will be mentored by an HR professional, and engage in activities and projects that allow you to learn by doing - you will:

• Participate in a collective bargaining simulation
• Analyze your performance conducting a video-recorded selection interview
• Create a recruitment campaign for a real-world job
• Develop and deliver a training program
• Analyze a job and build a job description
• Evaluate job content and conduct a salary survey to develop a compensation plan

Our Marketing program is designed to deliver the deep knowledge in strategy, planning and emerging technology to enable students to find their place in this fast-changing, multi-faceted industry.

Program Highlights
You'll discover the best fit for you in the marketing industry through a wide variety of courses and experiential learning opportunities. Areas of study include:

• Digital Marketing
• Advertising
• International Marketing
• Marketing research
• Direct Marketing
• Sales
• Product management
• Entrepreneurship
• Applied Projects

Your professors are here for you. They have extensive experience and connections to the industry contacts looking to hire grads. They will work with you to launch your career, and walk side-by-side with you as you learn and progress through the program.

Experiential Learning
In the Applied Projects course, you will take on the role of a marketing consultant for a corporate or non-profit client. During this intensive project, you will be guided by a faculty mentor to deliver results that meet your client's objectives. This experience provides you with a broad skill set, including marketing, project management, creative thinking and communication skills; plus the confidence in your abilities that will set you apart as a preferred candidate when you enter the job market.

• You will also have the opportunity to complete the 6th semester at the University of Turku in Finland to gain international business and cultural experience.
• In the classroom you will learn hands-on, using the latest in business industry simulation software and case studies from the Ivey School of Business as well as other real-world company cases.

This post- graduate program provides graduates with the skills and knowledge to efficiently manage all aspects of a project to achieve organizational goals in a competitive global environment.

PROGRAM HIGHLIGHTS
This program is designed for college and university students to enhance their education and acquire the skills to meet the growing demand for project managers in the global economy.

Efficient project management has become a key element in the success of today's organizations. Professionals in this field help to drive innovation and growth within the organization and facilitate the successful completion of projects. The increasing complexity of today's business environment requires a focus on business basics and well - developed project management skills. There is a globally accepted skill base required for effective project management. The content of this program aligns with the Project Management Body of Knowledge (PMBOK® Guide, 6th ed.) as defined by the Project Management Institute (PMI®), a worldwide industry organization association that maintains standards and credentials and certifies project management professionals in 185 countries.

Fleming College is approved as a Registered Education Provider (REP) by the PMI. This designation ensures that the College has met PMI's rigorous quality criteria for course content, instructor qualification, and instructional design. Graduates of the program are recognized as possessing the educational requirements necessary to seek PMI® certification in CAPM® or PMP®.

Program courses are designed to guide students in the development of technical project management, leadership, organizational, interpersonal, meeting and presentation skills. Students will be introduced to traditional project management techniques as well as those from Agile Project Management and Lean Six Sigma standards.

Successful completion of this program will prepare students to pursue project coordination, leadership and management roles with organizations in a wide variety of sectors including business, technology, health care, engineering, government and not for profit. Typical positions for graduates of the program may include:

• Business Analyst
• Project Analyst
• Project Control Analyst
• Project Coordinator
• Project Leader
• Project Manager
• Project Officer
• Project Schedule Analyst

The Fitness and Health Promotion program will prepare you to perform the roles and responsibilities of a fitness and health consultant. Heightened consumer awareness of fitness and health has resulted in a significant demand for these qualified fitness professionals.

Program Highlights
Through accurate assessment and monitoring of health and fitness levels, you will prepare activities and programs that are safe and effective, and that meet individual needs and interests. Are you committed to a healthy lifestyle and interested in motivating others to achieve their wellness goals? If so, this could be the right career for you. Our new program curriculum focuses on four areas of study:

• Exercise Science
• Coaching
• Health promotion
• Business

The four areas of study support student success with industry-related certifications external to the program. Program faculty will provide guidance and information on the various certifications that are available and relevant to fitness and health professionals .

Over four semesters, you will progressively develop skills and knowledge in fitness assessment and exercise programming, nutrition, health promotion, leadership and self-development, business planning and lifestyle consulting. Field Placement opportunities will provide you with workplace experience supervised by trained professionals and leaders in the fitness industry. Placements can be tailored to your specific career goals or future university plans. For example, students have requested placements in hospitals, corporate sites, fitness facilities, chiropractic or physiotherapy settings, and non-profit organizations such as Diabetes Canada and Osteoporosis Canada. Class sizes are small and your learning environments feature the latest equipment, technology and facilities, including the state-of-the-art Peterborough Sport and Wellness Centre, located on Fleming College campus grounds.

The only post-graduate program of its kind in Ontario, Mechatronics is a unique interdisciplinary engineering program that provides you with a fast-track to a sought-after credential.

PROGRAM HIGHLIGHTS
Mechatronics is a three-semester program focused on advanced manufacturing, industrial automation, electronics engineering, and computer programming. This is the first graduate certificate in Ontario that fully represents this interdisciplinary field.
You will develop your skills through hands-on learning. The program includes a comprehensive real-world applied project, several leading-edge lab courses, and Agile and Lean project management training. Applied research concepts and related skills are part of the curriculum, and you will have the opportunity to participate in applied research projects.

WHY ARE THESE SKILLS IN DEMAND?
As technology and automation continue to advance, there is a growing, and projected, need for graduates with this combined level of skill and knowledge for high-level process control, advanced manufacturing, automation and robotics.

WHY CHOOSE FLEMING
There are no other colleges in Ontario that combine these fields of study in one post-grad program. You will benefit from our established reputation in related fields of study, as well as strong support from our industry partners. Our state-of-the-art facilities feature the latest software, and leading-edge technology to ensure you will graduate with an advantage.

EXPERIENTIAL LEARNING
The program features a comprehensive applied project in the second and third semesters. The applied project allows you to interact with industry partners, building your collaboration and communication skills at the same time as gaining real-world experience and knowledge in your area of study. You will also have opportunities within the program to contribute to applied research – embedded within the curriculum and through external partnerships.

The Personal Support Worker program gives you the training and credentials to provide practical support services to individuals and families in need of help. It's a satisfying, people-focused career.

PROGRAM HIGHLIGHTS
As a graduate of the Personal Support Worker program, you will provide support services to individuals and families in need of assistance. With this satisfying, people-focused career, you will be prepared to assist children, adults, and seniors with special needs or disabilities, and help them maximize their life experience. You can start the program in September or January or May.

This two-semester Personal Support Worker program may particularly appeal to those re-entering the workforce. In total, you'll get approximately 400 hours of relevant theory and approximately 300 hours of real-life, clinical training. The focus of this program is on:

• Lab components throughout both semesters
• Hands-on, task-oriented skills and practice time
• Course content related to long term care and to community care to diversify your experience
• Innovative new lab facilities that simulate the work environment
• More theory related to practice

WHY CHOOSE FLEMING
The College ensures the program follows ministry guidelines, and as such, the program is widely recognized by agencies and related employers. There's a consistently high, over 90 per cent employment rate for graduates of this program -- you might be hired before you finish the course.

The Heating, Refrigeration and Air Conditioning Technician program will introduce you to the field of heating, refrigeration and air conditioning with an emphasis on renewable, sustainable and alternative energy efficient solutions.

PROGRAM HIGHLIGHTS
Protecting the environment, reducing climate changes and increasing sustainable practices have contributed to the need for energy-efficient practices in the heating, refrigeration and air conditioning industry.
Our compressed three-semester program will prepare you for employment in this field:

• Our program has been specifically designed to address the changing employment and environmental needs of the industry.
• Our program provides you with theoretical and practical skills to install, service, maintain and update heating, refrigeration and air conditioning systems.

The program is divided into three terms.

• After successful completion of the provincial practical requirements at the end of term one, students can apply to write for Oil Burner Technician –Level 3 (OBT-3) and Gas Technician-Level 3 (G-3) certificates of qualification.
• After successful completion of the provincial practical requirements at the end of term three, students can apply to write for Oil Burner Technician –Level 2 (OBT-2) and Gas Technician-Level 2 (G-2) certificates of qualification.

Students are required to attend 80% of all classes in order to write their TSSA Gas and Oil exams.

Gas and Oil Technician –Level 3 (OBT-3 and G-3) deals with workplace safety, tools, characteristics of natural gas and oil, codes/regulations, basic electricity, technical specifications, customer relations, basic piping systems, and an introduction to gas and oil appliances.

Gas and Oil Technician –Level 2 (OBT-2 and G-2) focuses on advanced piping/tubing systems, electricity, controls, systems, appliances, gas meters, pressure regulators, gas and oil -fired refrigerators, conversion burners, water heaters, forced warm air heating systems, hydronic heating systems, space heating, venting practices, forced air add-on devices, and air handling.

Graduates of this program will have an opportunity to obtain industry related health and safety certifications. You will also have Grade 12 Math equivalency.

WHY CHOOSE FLEMING
As an accredited training institution registered with the Technical Standard Safety Authority (TSSA), this program offers applicable skills whether you are planning to enter the field, or you are currently working in the heating, refrigeration and air conditioning field and wish to update your skills.