Diploma in Tourism of Services Management in Travel Services Specialization (Co-op Optional)

at Seneca College - Newnham Campus Canada

The tourism sector is a large economic growth contributor in Ontario, Canada and the world. This two-year diploma program will help you establish a service-driven attitude and develop your business and entrepreneurial skills to create, promote and sell global tourism products and services. You will graduate as a specialist in tourism destination innovation and implementing exciting new tourism services.

You will develop business skills in marketing, sales and customer relations, negotiation, risk management, industry-specific global distribution systems, local and international tourism destinations and geography.

In semester two of the program, you can continue your studies in the Tourism – Services Management, Global Tourism Business concentration or switch to Travel Services. Switching is seamless with a common first semester in both programs. 

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology 
• See the industry as a way of life and value lifelong learning
• Globally savvy

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.? In programs with limited co-op opportunities, additional academic requirements and a passing grade?on a communication assessment may be required for eligibility.? Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position. 

Field Placement
You will complete 150 hours of unpaid placement in the fourth semester in one of the tourism and travel segments. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester courses before accepting a field placement position.

In this eight-month graduate certificate program, you will work with innovative and disruptive technologies used in the financial service sector. The program’s expert faculty will outline best practices for product development and entrepreneurship and enhance your understanding of privacy, ethics and the regulatory landscape of financial technology. The program covers topics including cybersecurity, web application and mobile development as well as data analytics for financial services.

Skills
Throughout this program you will develop the following skills:

• Product development and entrepreneurship
• Privacy management
• Financial services and products
• Distributed ledger technology
• Cybersecurity
• Web application
• Mobile development
• Business management

The two-year Cosmetic Techniques and Management diploma program will immerse you in a thriving industry with skills and knowledge that employers and clients value. From practical makeup techniques and skin care analysis skills to marketing and management knowledge, you will learn various aspects of the cosmetic business and develop your talents as an artist. This program offers a fall term start and a winter term start with different delivery options.

Skills
Throughout this program you will develop the following skills:

• Skincare analysis
• Makeup techniques
• Marketing strategies

The Remotely Piloted Aircraft – Business Operations graduate certificate program will prepare you with operational and management skills for developing and sustaining businesses in a wide variety of industries. This includes agriculture, security, construction, mining, government, aerial photography, law enforcement, oil and gas, solar panels and cable power lines, etc.

This drones/drone flying program offers cross-disciplinary learning that includes leveraging business, entrepreneurial topics and flight operations including the study of law, privacy and ethics. Your experience includes flight training at AlteX Academy’s Drone Flight Field. When you graduate, you will be equipped with the ability to ethically and professionally utilize Remotely Piloted Aircraft Systems (RPAS) to meet business goals, whether you choose to support an existing business or start a business of your own. You will also be able to ensure compliance with service guidance, company policies and procedures to support RPAS industry safety.

A capstone research project will allow you to investigate, plan and take ownership of an idea that would benefit the use of RPAS. In addition, the program will prepare you to write the exam for the Small Remotely Piloted Aircraft System Advanced Operations Transport Canada certificate, which is mandatory to operate any drones above 250 grams in Canada.

Skills

• Regulatory compliance
• Commercial industries
• Equipment research and design
• Data collection
• Data analysis
• RPAS operator/pilot
• Entrepreneurial
• Geographic information systems

Work Experience
Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

This three-year advanced diploma program provides you with knowledge and technical skills in networking and computer system administration. Built on partnerships with industry experts like Cisco, IBM, and Microsoft, our curriculum prepares students to specialize in security, physical and logical network design, as well as enterprise management. This program is comprised of practical courses focusing on hands-on training with computer programs in specialty labs.

Skills
Throughout this program you will develop the following skills:

• Analyze and resolve information technology problems
• Analyze, plan, design and implement computer systems and networking solutions
• Install and monitor computer systems and networks
• Plan and develop data storage
• Appraise existing security solutions

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This eight-month graduate certificate program is designed to provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change.

Skills
Throughout this program you will develop the following skills:

• Service design, delivery and experience
• Business processes
• Competitive global systems  

This eight-month graduate certificate program will provide you with an in-depth understanding of how to lead and manage a non-profit organization towards sustainable growth. You will learn about program planning, development and evaluation, transparent and ethical corporate governance, and marketing and sales practices. You will explore the latest trends in fundraising, partnerships-building, and volunteer engagement.  

You will also learn how to apply common 'for-profit' business practices that are adapted and applied to a non-profit organization. Drawing on local, national and international cases, you will be exposed to the diversity of the sector and the challenges in managing large and small organizations.

Skills
Throughout this program you will develop the following skills:

• Organization
• Leadership
• Communications skills 

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term in a formal work environment. The work term is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

The Honours Bachelor of Data Science and Analytics program is the first-of-its-kind in Ontario. This four-year degree program was designed to meet the growing need for data-driven business solutions. You will learn to identify and interpret data using algorithms and acquire skills to draw meaningful conclusions. Your knowledge will be enhanced through theory and applied learning with the help of case studies, guest speakers and a co-op work experience. As a graduate of this program, you will be uniquely positioned to make an impact by combining solid business strategies with an in-depth knowledge of computer science, statistics and analytics.

Skills
Throughout this program you will develop the following skills:

• Management skills that demonstrate initiative, personal responsibility, and accountability to work in the field of data science
• Communication and negotiation skills to work in diverse inter-professional group environments
• Problem solving, reasoning, and critical thinking skills to engage in evidence-informed and ethical practice and decision-making

Mandatory Degree Work Term
A work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

In this three-year advanced diploma program, you will increase your knowledge of design and engineering principles. You will learn to apply theories of design, production and marketing to gain an understanding of the steps necessary to commercialize a design idea. Your studies will introduce you to machining and production techniques, rapid prototyping, principles of mechanical design, engineering analysis, marketing, basic accounting practices, entrepreneurial skills, ergonomics, basic electricity and electronics, reverse engineering and product and design digitizing.

This program shares a common first and second semester curriculum with the Mechanical Techniques (Tool & Die/Mould Making) program. It shares a common third and fourth semester as the Mechanical Engineering Technician – Tool Design. This concept of laddering allows flexibility and options to increase levels of education incrementally.

Skills
Throughout this program you will develop the following skills:

• Product development
• Machining techniques
• MasterCAM
• SolidWorks
• 3D printing and prototyping
• CMM programming/quality assurance and inspection
• Die design
• Jig and fixture design
• Mould design
• Cost estimating
• Reverse engineering
• 3D scanning and model modification
• Prototyping

Seneca’s one-year Fashion Studies certificate program will introduce you to fashion design and fashion business that will inspire you to explore creative skills and design applications. You will immerse yourself in design, production, business and communication, including social media. From visual culture, trend forecasting to sustainable fashion, your studies will teach you to investigate the range of experiences offered to professionals in the industry.

Furthermore, upon completing this program, you will be able to make an informed decision about continuing your studies in other fashion programs within Seneca’s School of Fashion.

Skills
Throughout this program you will develop the following skills:

• Fashion communications
• Colour and fashion trend forecasting
• Concept and design
• Drawing and illustration