Diploma in Tourism of Services Management in Travel Services Specialization (Co-op Optional)

at Seneca College - Newnham Campus Canada

This eight-month Flight Services certificate program is offered in co-operation with major airlines giving you a competitive edge in the airline service industry. In this program, you will develop a diverse range of skills related to safety and emergency procedures, both on the ground and in-flight. You will develop the knowledge, skills and behaviour required to explore a rewarding career in the service-driven aviation industry. You will learn to perform a variety of functions, aircraft safety procedures and essential techniques to deliver an exceptional passenger experience.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• See the industry as a way of life and value lifelong learning

This eight-month certificate program will help you improve your English skills. Your learning will be enhanced by courses in writing, reading, speaking and listening. In this program, you will use technology to help you with your coursework. Upon graduation, you may enter into a diploma program at Seneca or enter the workforce.

This program is the right choice for you if:

English isn’t your first language

OR

If you have completed less than four years of school in an English-speaking secondary school.

Skills
Throughout this program you will develop the following skills:

• Written and verbal communications
• How to answer questions
• Understanding important information

Transform yourself from an enthusiastic beginner into a skilled, career-ready professional, prepared to meet the standards of employers throughout the flight services industry. This exclusive two-year diploma program is designed to help you develop job-related skills and knowledge in an experiential learning setting preparing you to perform a variety of functions required by the airline industry.

New for 2021: Seneca has launched the Flights Experiential Hub at Newnham Campus. This state-of-the-art training centre is the first of its kind among Canadian postsecondary institutions. It includes a B737 cabin simulator, an A320 door simulator, a mock airline interior cabin, and an aircraft evacuation slide, all to provide you with real-life learning experiences. While many of the program's courses remain online, they are balanced with opportunities to study on-campus, using authentic airline safety and emergency equipment in semesters two, three and four.

Sustainability: We’ve made a bold commitment to embed principles of sustainability within every business program we offer.

Within the Flight Services – Operations & Cabin Management program, we place a unique focus on how flight attendants are not only ambassadors of their country, but luminaries of their airline, working collaboratively and mindfully towards a reduced environmental footprint.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning

Field Placement
As part of your program credit hours, you will complete 150 hours of field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects before accepting a field placement position.

In this two-year diploma program, you will learn the fundamentals of digital and analog electronics, combined with a foundation in computer technology. This program provides relevant hands—on laboratory work to give you the practical experience, as well as theoretical knowledge of electronic devices, computer programming and diagnostic techniques that the electronics industry values.

Skills
Throughout this program you will develop the following skills:

• Analyze, interpret, modify and prepare electrical and electronics drawings, layouts and reports
• Analyze and solve routine technical problems related to electronics engineering
• Troubleshoot electronic systems and perform test procedures
• Assemble, modify and test electronic circuits, equipment and systems in accordance with job requirements and standards
• Maintain and repair electronic equipment and systems following modern operational guidelines
• Analyze and test circuits by applying appropriate measurement techniques
• Analyze and troubleshoot control systems
• Apply relevant shop practices in compliance with safety policies and current regulations for electronics engineering workplaces
• Assist in implementing quality control and assurance programs

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

In this eight-month graduate certificate program, you will work with innovative and disruptive technologies used in the financial service sector. The program’s expert faculty will outline best practices for product development and entrepreneurship and enhance your understanding of privacy, ethics and the regulatory landscape of financial technology. The program covers topics including cybersecurity, web application and mobile development as well as data analytics for financial services.

Skills
Throughout this program you will develop the following skills:

• Product development and entrepreneurship
• Privacy management
• Financial services and products
• Distributed ledger technology
• Cybersecurity
• Web application
• Mobile development
• Business management

In this three-year advanced diploma program, you will build a career where urban and human needs meet to share the earth’s resources. You will focus on environmental technology, water resources and applied sciences. In your final two semesters, you will benefit from advanced computer modelling, water management and analytical courses. You will also develop problem-solving and communication skills needed to succeed in the environmental sector.

Skills
Throughout this program you will develop the following skills:

• Leadership
• Problem-solving
• Environmental assessment investigation
• Environmental sampling
• Data collection and management
• Mapping
• Computer modelling
• Watershed planning and management
• Land development
• Construction monitoring
• Surveying
• Geospatial data analysis and interpretation
• Environmental planning.

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

In this eight-month graduate certificate program, you will learn about the advances in project management taking place in the Information Technology (IT) industry. This program teaches an understanding of when to apply methodologies in the IT industry, including when each methodology is appropriate to use. This program will also refine your project management skills by providing an enhanced awareness of IT projects, programs and policies in two consecutive semesters. This program offers an optional work term for students to gain practical experience in the IT sector prior to graduation.

Skills
Throughout this program you will develop the following skills:

• Project management
• Project leadership
• Accounting and finance
• Systems development
• Quality assurance
• Contract law and ethics
• Manage the scope, timing and quality of a project
• Document project goals and deliverables
• Project control procedures, resource management, change management and risk management

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Seneca’s Fire Protection Engineering Technician two-year diploma program is a North American standard in providing comprehensive fire prevention education. You can expect to work with advanced equipment under the guidance of professors and industry experts in fire science labs.

Skills
Throughout this program you will develop the following skills:

• General knowledge in major areas of fire protection
• Troubleshooting fire alarms and sprinklers
• Governing codes and standards

This two-year Computer Systems Technician diploma program offers you the skills and knowledge needed to meet the challenges of the ever-changing field of information technology administration. In Seneca’s modern labs, you will enhance your abilities by completing practical, hands-on training in networking, operating systems, security and cloud computing.

Your studies will teach you to design and implement wireless, local/wide area and software-defined networks; how to work with and configure open source and proprietary operating systems; and how to work on premises and in the cloud taking you into the future of IT administration.

Skills
Throughout this program you will develop the following skills:

• Internet of Things
• Linux/UNIX administration
• Microsoft administration
• wireless networks
• software-defined networks
• cloud services
• maintenance and security
• analyze and resolve information technology problems
• system design and installation

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

With the growth of white-collar crime and budgetary pressures on law enforcement, many large organizations rely on their internal resources to prevent, detect and quantify fraud. This eight-month graduate certificate program will provide you with in-depth knowledge and computer techniques to investigate fraud, financial disputes and other irregularities in the business world.

Skills
Throughout this program you will develop the following skills:

• Fraud investigation
• Law
• Criminology
• Ethics
• Computer forensics
• Data mining