Graduate Certificate in Advanced Communication for Professionals

at Fanshawe College - London Campus Canada

Automotive Sales is a one-year Ontario Graduate Certificate program. You’ll begin the program by creating a strong foundation in the fundamentals of technical sales and marketing, quickly moving into specialized training in new media marketing, CRM enabled selling, emerging transportation technologies, marketing management and more. This program is also an opportunity for further study for graduates of business programs and of motive power programs. It also provides a pathway to a post-graduate opportunity for journey-people with a Red Seal in a relevant trade.

Learning outcomes
The graduate has reliably demonstrated the ability to:

• Prepare and deliver a sales presentation based on an analysis of clients’ knowledge base and needs to assist the client in making a fully informed purchase.
• Collaborate with team members to market the corporate brand and meet sales targets in order to contribute to the achievement of the company’s strategic goals.
• Establish and maintain working relationships with clients to secure their loyalty to the salesperson and the corporate brand.
• Conceptualize, develop and implement a business plan to manage personal brand and sales goals.
• Apply the principles of business ethics and corporate social responsibility to adhere to industry and professionalism standards.
• Use information technology relevant to the sales function to manage accounts and client relationships.
• Contribute to the development and execution of the company’s strategic account management plans to secure and satisfy key account stakeholders.
• Explain both the basic and the emerging technological features of an automotive system, including the variables that effect each component, to ensure a client’s full understanding of the vehicle.
• Research new and emerging technologies in the automotive sector to maintain currency in a rapidly developing field and effectively market and sell new products and technologies.

This two-year diploma program focuses on business fundamentals with strong experiential learning components. Graduate with the operations experience and business acumen to manage and operate a successful golf or recreational club, while also learning about club sports with a focus on golf. 

Develop your passion for golf through visits to various courses, guest speakers and coaches from PGA of Canada, access to our golf simulator and a membership to all City of London golf courses. You’ll also have the opportunity to network with a wide variety of industry professionals within the resort and golf and club industries. Hone your golf, racquet sports and curling games through instruction from PGA of Canada golf pros, and expand your learning through field trips to learn new technologies and teaching methodologies at simulator facilities, various resorts and golf clubs, as well as an optional golf trip to Orlando, Florida

Apply your knowledge in a co-op work experience with professionals within golf course management. You’ll gain further employable skills in food and beverage service and culinary management on-campus through The Chef’s Table restaurant and cafe.

This tailor-made co-operative education program allows applicants the opportunity to explore the numerous career opportunities available in the ever growing golf and club industry. Inspired by the Canadian Society of Club Managers (CSCM), this program fosters the core educational competencies required to excel in a career in club management.  Students will develop expertise in business and financial management, golf club and turf services and food and beverage operations with a hospitality focus. Theoretical studies will be supported by practical exposure in all areas of golf and club facilities. Students will gain an appreciation for proactive customer service and the relation to business development. Upon graduation, students are prepared to get their Certified Club Manager (CCM) designation.

Learning Outcomes
Vocational Program Learning Outcomes:
(Vocational program learning outcomes must be consistent with the requirements of the Credentials Framework for the proposed credential.)

The graduate has reliably demonstrated the ability to:

• Identify the inherent risks associated with operating a healthy and safe golf and recreational club environment;
• Apply contemporary business administration skills to the management of golf and recreational club facilities;
• Contribute to the effective coordination of a golf and recreational club operations;
• Apply the principles of marketing, sales and merchandising as it relates to various business operations within club facilities;
• Contribute to the implementation of on-going strategies for optimal customer service and relations;
• Apply the fundamental principles and techniques necessary for maintenance and sustainability of golf and recreational club facilities;
• Research and plan strategically for the effective operation of golf and recreational club facilities;
• Contribute to strategies for effectively managing the performance and development of staff and volunteers;
• Develop entrepreneurial strategies for the operation and management of golf and club facilities;
• Provide effective Food and Beverage service delivery & management, including customer service and coordination of special events;
• Adapt to various and changing technologies, systems and applications for the golf & club management industry;
• Support the maintenance/care regime needed in order to sustain the turf and garden areas of the golf and/or recreational club facility.

This three year Building Renovation Technology Advanced Diploma program will prepare students to plan, implement, and lead building and renovation projects and equip them with the skills to manage the technical and business operations related to a range of building projects in the residential and light commercial sectors of the construction industry.  The program will address the changes in Ontario Building Code, introduced in January 2017, which dramatically increased the requirement for buildings to be sustainable and highly energy efficient.

Co-operative Education
This three year program has two co-operative education work terms.  Students can choose to participate in a four-month paid co-op term from May to August between years one and two of academic study.  The second work term is eight months and takes place May to December following the completion of the second year of academic study.
Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma. More information about co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Develop and use strategies for ongoing professional development to remain current with industry changes, enhance work performance and explore career opportunities.
• Comply with and monitor health and safety practices and procedures in accordance with current legislation and regulations.
• Prepare quotes and monitor that work is completed in compliance with the rights and conditions of contractual obligations, the Ontario and/or National Building Codes, applicable laws, bylaws, standards and ethical practices in the building construction and renovation field.
• Promote and maintain sustainability practices in the implementation of building construction and renovation projects.
• Facilitate the collaboration and interaction among a range of tradespersons and project stakeholders to support timely completion of building construction and renovation projects.
• Review and interpret project plans and produce technical sketches and documents to support building construction and renovation projects.
• Use technologies to obtain, analyze, organize and communicate building construction and renovation information.
• Analyze and solve technical problems related to the design and implementation of building construction and renovation projects by applying the principles of advanced technical mathematics, building design and building science.
• Select, maintain and safely use hand tools, and portable and stationary power tools, when performing layout, cutting, fitting and assembly operations.
• Complete building and renovation stages, from site layout and footings to the application of interior and exterior finishes, in accordance with blueprint specifications and conservation principles.
• Evaluate the methods employed and the use of equipment and materials involved in the completion of building construction and renovation projects.
• Schedule, coordinate and monitor the progression of building construction and renovation projects by applying principles and strategies of project management.
• Design and implement business strategies to develop home building, renovation and re-development enterprises.
• Apply leadership, supervision and interpersonal skills to manage building construction and renovation projects.

Insurance and Risk Management is a one-year Ontario College Graduate Certificate program designed for university and college graduates looking for a career in the property and casualty insurance industry. This program will allow students to earn credits towards the Chartered Insurance Professional (CIP) designation from the Insurance Institute of Canada.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Analyze the role played by the property and casualty insurance industry in the Canadian and global economy.
• Use current and relevant insurance industry-specific terminology in all stakeholder communications.
• Identify, select and apply risk management concepts to the four major categories of risk: hazard, operational, financial and strategic.
• Assess the techniques risk management professionals use to finance the negative consequences of risk events in multifaceted scenarios.
• Recommend assessment and treatment techniques for the major categories of risk faced by an organization, with an emphasis on hazard risk.
• Evaluate the clauses, terms and conditions of various insurance policy wordings in order to determine the appropriate coverage for complex risks.
• Articulate an effective process to successfully address the adjustment, negotiation and settlement of an insurance claim.
• Justify the acceptance or rejection of an application for insurance.
• Evaluate the needs of a commercial and/or personal client in order to plan and recommend an insurance program that provides protection from identified exposures.
• Lead a diverse work group, and motivate others to achieve personal and organizational goals.
• Prepare and deliver an effective sales presentation using professional sales techniques.

Business - Supply Chain and Operations (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain;
• Employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services;
• Contribute to plans and schedules, at various levels in an organization;
• Apply the basics of purchasing and supplier management to current best practices;
• Apply best practices for inventory planning and control throughout the integrated system;
• Utilize information technology to support logistics management functions;
• Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements;
• Participate in the planning, implementation, and evaluation of projects;
• Conduct business in the international marketplace;
• Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards;
• Communicate effectively, orally and in writing, as required in a business culture;
• Apply problem-solving and critical-thinking skills as required in logistics management;
• Use effective human relations, interpersonal, and team skills in an organizational environment;
• Develop strategies for ongoing professional development to maintain and increase competence;
• Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.

Co-operative Education

• In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
• This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

Business - Logistics and Supply Chain Management is a two-year Ontario College Diploma program. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain.
• employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services.
• Contribute to plans and schedules, at various levels in an organization.
• Apply the basics of purchasing and supplier management to current best practices.
• Apply best practices for inventory planning and control throughout the integrated system.
• Utilize information technology to support logistics management functions.
• Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements.
• Participate in the planning, implementation, and evaluation of projects.
• Conduct business in the international marketplace.
• Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards.
• Communicate effectively, orally and in writing, as required in a business culture.
• Apply problem-solving and critical-thinking skills as required in logistics management.
• Use effective human relations, interpersonal, and team skills in an organizational environment.
• Develop strategies for ongoing professional development to maintain and increase competence.
• Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.

Co-operative Education

• Applicants seeking a Co-op Endorsed Diploma should apply to the Business - Logistics and Supply Chain Management (Co-op) program, Program Code BLS2.

The Visual Effects and Editing for Contemporary Media program is an Ontario College Graduate Certificate program designed to prepare creative and disciplined students for a career in the Post Production industry. The program focuses on professional techniques, terminology and software used for video and audio editing, motion graphics, 3D animation, compositing and Visual FX. Students will improve their Post Production knowledge and skills through individual and group assignments, practical instruction, independent learning, tutorials and research. The program includes an opportunity for client services, internship within the post industry across Canada, as well as self-directed portfolio projects.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Create complex visual effects utilizing professional compositing techniques such as Chromakey, Motion Tracking, Rotoscoping & Matting.
• Apply advanced Post Production concepts while working collaboratively in the industry.
• Analyze and critique professional projects using proper terminology.
• Operate Post Production industry standard computer software and hardware.
• Combine and manipulate audio, video, graphics and animation elements.
• Manage and organize large amounts of media, files and documents on digital devices.
• Model, render and integrate 3D elements into video projects using professional techniques.
• Trouble shoot and problem solve video and computer issues during the creation Post Production projects.
• Edit and mix audio elements for use in video productions.

The Photography program provides training for students in the professional aspects of the photography industry. Digital SLR instruction will prepare the student for work in photojournalism, architectural, advertising, fashion, product, industrial, public relations, portrait, and wedding photography. Students will be introduced to the fundamentals of video and audio capture using DSLR cameras. Production work includes instruction in black and white and colour using digital printing systems. This program integrates the use of high-end laptops, digital imaging and video editing software in the curriculum.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Select and use appropriate photographic equipment and techniques to capture quality images of a variety of subjects, in studio and on location.
• Use post-production techniques to edit and finish images in formats that meet industry standards and the needs of the client.
• Create lighting schemes using appropriate techniques, equipment and accessories to produce quality images that meet the needs of the client.
• Employ design elements and principles to plan and create visually sound images.
• Complete all work in a professional and ethical manner and in accordance with legal requirements applicable to the photography industry.
• Develop strategies to maintain currency with evolving photography trends, issues, technologies and industry practices to enhance work performance and guide professional development.
• Select and use digital asset management tools and strategies to catalogue, store, back up, retrieve and archive images and prints.
• Use business planning and administrative skills to support and maintain a photography business.
• Use a variety of marketing tools and strategies that effectively promote photographic products and services.
• Develop and present a professional portfolio that illustrates one's creative approach and image conception, capture, editing and production skills

The Broadcast Journalism - Television News Ontario College Graduate Certificate program is designed to prepare informed, principled, creative and disciplined Broadcast Journalists for a career in Television News. The unique program focus is designed to train the news Videographer/Reporter/Producer. 

Program includes use of broadcast news gathering equipment, audio and visual, news writing, newscasting, news editing, interviewing, researching, TV video editing, TV news casting, TV production and practical Broadcast Journalism experience. The program includes an ongoing internship and a two-month internship program in March and April to be completed in newsrooms across Canada.

This program is a four-year, eight level honours program with four months of mandatory co-op experience. This program will ready graduates for jobs in growth areas of Applied Biotechnology such as pharmaceuticals, nutraceuticals, agriculture, bioremediation, the fermentation industry, research and development to name a few. Students will study molecular biology, physical, organic and instrumental chemistry, applied biotechnology, microbiology, virology, toxicology; and related societal, economic, ethical, legal, and environmental issues. Graduates will be skilled in the handling of microbial, plant, and animal genetic material and macromolecule analysis, small animal handling, experimental design, statistical data analysis, and bioinformatics. Throughout the program, students will apply this knowledge to regulatory affairs, quality assurance, bioethics, and biohazard management while developing interpersonal and communication expertise, and the skills necessary for life long learning.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Perform all laboratory tasks according to accepted laboratory practices.
• Demonstrate theoretical and practical skills in molecular biology.
• Assist in the design of good experimental and laboratory management practices and procedures.
• Obtain a sound practical background in the interdisciplinary subjects that are the basis of Biotechnology.
• Perform all duties in a manner that adheres to the principles of good data management.
• Conduct all functions with a full understanding of and in adherence to relevant regulatory and ethical issues and requirements.
• Apply procedures of bio-processing in both laboratory and industrial settings.
• Apply strong interpersonal, analytical, and communication skills to course teamwork, assignments, and case situations.
• Understand, value and respect the diverse social, political, cultural, and ethical context in which he or she will live and work.
• Develop plans for lifelong learning that include strategies for ensuring professional and technological currency.