Diploma in Hospitality - Hotel and Restaurant Operations Management

at Humber College North Campus Canada

Humber’s Nursing degree program focuses on the nurses' role in community/public health, primary health care, long-term care and acute settings. Our small class sizes of 35 to 40 students in our theory and science courses provide you with both individual and group learning opportunities. In our simulation labs, students will practise and improve interpersonal and technical nursing skills in a safe and active learning environment. 

Students will also receive hands-on experience across a number of clinical placements at health-related agencies across the Greater Toronto Area. 

Humber is the only English speaking college in Ontario with access to an on-campus cadaver lab for nursing students. Combine that with small class sizes, leading-edge simulation labs, bioscience and anatomy labs, and extensive clinical work placement opportunities -- Humber students have the competitive edge. 

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Integrate and apply knowledge, from nursing and an array of disciplines in the arts and sciences to provide comprehensive nursing care in times of health and illness.
  • Communicate orally and in writing using structured coherent arguments to convey accurate and reliable information to diverse audiences in practice. Graduates will engage in authentic purposeful and collaborative communication using the concepts and techniques of the discipline.  
  • Engage in critical, reflective, and holistic analysis to evaluate the strength of a wide spectrum of evidence to formulate decisions. 
  • Develop a dynamic and evolving professional identity  and capability, incorporating personal and professional attributes and skills for practice in complex and unpredictable contexts.  
  • Be responsible global citizens, by engaging the principles of Primary Health Care and the ethics of caring and social justice in diverse contexts.  

Work Placement
Students receive practical experience through clinical placements at health-related agencies across the Greater Toronto Area (GTA). 
Placements will provide students the opportunity to integrate nursing skills and knowledge in a supervised setting. Clinical experiences will be diverse, covering a broad range of settings including community agencies, schools, long-term care facilities and hospitals. Humber has relationships with many community agencies and makes every effort to assist you to develop, establish and maintain the required standards for academic success. 

Humber’s Supply Chain Management graduate certificate program provides you with a solid grounding in both business and global supply chain issues. Major changes in processes and technology have led to a high demand for workers with modern supply chain skills.

You will learn to research and analyze the marketplace; develop demand forecasts; evaluate suppliers’ capabilities to deliver; utilize technology such as Systems, Applications, and Products in Data Processing (SAP); develop aggregate and master production plans/schedules; and analyze business processes.

You will also learn industry-standard theories, methods, and techniques (Six Sigma, Total Quality Management, Just-in-Time, Lean) and how they apply to supply chain management strategies and problem solving.

Humber is a SAP University Alliances member school, ensuring you learn this key supply chain management software.

Humber’s Plumbing Techniques certificate program is a comprehensive introduction to the trade. You will learn the basics of plumbing including theory, code and blueprints, as well as gain significant hands-on experience. Upon completion of this program, you will have the skills necessary to pursue a career in the plumbing trade.

Water, waste and sewage systems – hallmarks of urban living – require high-level skills to design, install and maintain. In the Plumbing Techniques certificate program, you’ll be introduced to the skills necessary to begin your career as a plumber. Graduates of this program may find a range of career opportunities including apprenticeship, construction industry work, green energy initiatives, and municipal water and sewage treatment. According to BuildForce Canada, an estimated 248,000 construction workers are expected to retire over the next decade. This demographic trend represents as significant loss of skilled workers that will require new workers to replace them. Given this potential shortage, as well as the boom in construction across the country, individuals with plumbing skills are projected to have an advantage in the job market.

Humber’s Tourism – Travel Services Management diploma program is ideal for those who possess a genuine love of travel, exploration and adventure. The program will provide you with the experience you need to excel in this exciting industry including:

• Tour operations
• Travel agencies
• Tourist boards
• Adventure and eco travel
• Cruise lines, airlines
• Voluntourism
• Educational tour companies
• Sales and marketing

In order to best prepare for this dynamic industry, you will have several opportunities to travel internationally on both short duration trips and for full semesters abroad. In addition, several courses include local travel opportunities that give you hands-on experiences in a variety of tourism and travel products and adventures. In the Trip Planning course, you will plan and execute a travel experience. The program also includes extensive training with the most recognized software systems in the tourism industry.

Fast-track program – Students that start in January will complete the program on a fast-track schedule. The first semester (January to April) is immediately followed by the second semester (May to August), resulting in a short summer break. Students enter Semester 3 in September, completing the two-year program in just 16 months.

Students will apply their skills and knowledge in the fourth semester in a seven-week (32 hours per week) unpaid work placement. Placement opportunities include positions in retail travel agencies, tour operators and destination management companies. You will practise and develop skills selling tourism products, as well as gain introductions to operations, sales and marketing.

Our program is the launching pad to an exciting career in one of the world’s largest, most dynamic industries. Establish your career in:

• Tourism product sales and marketing
• Customer service
• Operations
• Wholesale and retail reservations
• Product planning and niche tourism
• Tour conducting

In this industry, you will have the opportunity to work in Canadian and international markets with tour operators, travel agencies, airlines, destination management companies and other travel suppliers.

Humber’s Broadcasting - Radio diploma program is designed to prepare you for the performative, creative, technical and business aspects of the radio and audio world. You will learn about radio station operations, broadcast and production equipment, and the fundamentals of gathering, writing, producing, and delivering content for all genres of radio and podcasting. You will also gain in-demand skills in station management, sales, marketing, news, programming and market research.

Your studies will combine practical and theoretical aspects of radio broadcasting including effective speaking skills that can be applied to announcing, and news and sports delivery. You will also be trained in writing and producing for radio using industry software and audio equipment - to fully prepare you for a variety of careers in radio.

Students in our program contribute to 96.9 FM Radio Humber, our fully licensed campus and community radio station, regulated by the Canadian Radio-Television Telecommunications Commission (CRTC). Our signal transmits in the GTA and our station can be heard world-wide via radio.humber.ca. Your radio broadcasting education will include the opportunity to contribute to Radio Humber by creating original content in our digital studios and bringing it to life for our listeners.

Work Placement

• Students will participate in a mandatory work placement during the last semester of study. Our placement partners include 680 News, Global News Radio 640 Toronto, KiSS 92.5, Rogers Sportsnet 590 The FAN, 102.1 The Edge, Indie 88, Z103.5 FM, Newstalk 1010, and CBC Radio, among others.

Humber’s Welding Techniques certificate program is designed to help introduce prospective welders to the trade. The program aims to facilitate employment and entry into the apprenticeship program by giving you practical experience with trade regulations and practices. You will gain a solid understanding of the various technical theory and elements of the welding trade. You will be exposed to topics including health and safety, blueprint reading and sketching, applied math, communication, shielded metal arc welding, gas metal arc welding, introduction to computers, and all position structural welding. You will learn valuable skills by using the latest industry software programs and working in fully equipped up-to-date labs and shops. At Humber, skilled instructors highlight current trends within the industry and strive to duplicate situations that apprentices and skilled tradespeople will see in their everyday working life.

Humber’s Bachelor of Engineering program begins with a common platform of first year courses which provide foundational engineering knowledge and skills. Following the first year, the curriculum branches into three different discipline areas: Information Systems Engineering, Mechatronics, and The Built Environment.  

The Bachelor of Engineering - Information Systems Engineering discipline prepares you for an interdisciplinary field of study that encompasses rapidly changing, evolving and converging areas of computer, software, networking, telecommunications, mobile applications, internet and cyber security. Following the first year, the curriculum covers the core courses in various subjects such as digital systems, operating systems, embedded systems, communication engineering, software engineering, mobile applications and systems, and more. In the third year, the program branches out to two specializations, Internet of Things (IoT), and Data Network and Security, with eight specialization courses in each. 

The program also provides project-based learning, experiential learning with hands-on and practical training, applied research opportunities, and work-integrated learning activities. Students will have opportunities to solve real-world problems while developing professional skills such as teamwork, communication, presentation and project management. 

Work Placement
A co-op work program (three consecutive work terms, 420 hour each) ensures that work-integrated learning experiences are woven into the curriculum. This provides students with a contextual understanding of the industry and specific sectors they are training for, as well as recognition of the importance of hands-on experience.

Humber’s Sport Business Management graduate certificate program prepares you for employment within the broader areas of sport, with particular emphasis on management in the industry. You will develop knowledge and skills in areas such as the structure and functionality of the Canadian sport industry, sport marketing, sales, sponsorship, communications, sport hosting, event planning and management. You will also learn the practical business, human resources and administrative skills to pursue a career in the industry.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Communicate information related to sport business persuasively, accurately and credibly in oral, written and graphic forms.
  • Apply computer skills and knowledge to support sport business management functions.
  • Develop strategies for successful sponsorship programs and create and implement sport sponsorship packages.
  • Identify, analyze and develop advanced management competencies.
  • Analyze the impact of various international economic, legal, cultural, geographical and political systems on national and international sport organizations.
  • Identify and analyze areas of civil law and governance that are relevant to the sport industry.
  • Develop ongoing strategies and plans to enhance personal and professional growth and promote development as sport professional executives.
  • Apply accounting and financial management skills to the analysis and management of a sport organization or enterprise.
  • Effectively manage the development of staff and volunteers to optimize their contribution to a sport organization, enterprise or event.
  • Transfer theoretical understanding to work in a variety of sport organizations, practicing as a competent, professional sport manager who respects legal and ethical standards.
  • Research, analyze and systematically solve problems and make decisions using higher order thinking skills to develop strategies to meet information needs of internal and external sport stakeholders.
  • Participate in the development and execution of sport business plans and manage risk.
  • Create, plan, bid and implement sport and special events which respond to identified needs and maximize the delivery of the personal, social, environmental, and economic benefits of sport tourism.
  • Develop and execute a strategic sport marketing plan including marketing objectives, marketing mix, strategies, budgetary considerations and evaluation criteria.
  • Develop customer service strategies to meet the needs of all internal and external sport business customers and partners.
  • Develop and implement selling strategies for both spectator and participant driven sport events.

Work Placement

• The work placement consists of two components and occurs across industry sectors including professional and amateur sport, sport governing bodies, sport marketing and event management companies, community and private sector sport organizations. The placement provides valuable experience and industry contacts. The first component of the placement is concurrent with coursework and is a minimum of 210 hours. The second component of the placement is six weeks in length and a minimum of 35 hours per week.

Humber’s Carpentry and Renovation Techniques certificate is one of three stackable programs within the Carpentry-Construction group. Along with the Building Construction Technician diploma and the Construction Engineering Technology advanced diploma, the program introduces students to the carpentry trade, gives practical experience with trade regulations and with best practices. Students will be able to move from this certificate program into the diploma and advanced diploma programs. Additionally, Humber’s Carpentry and Renovation Technician diploma and Industrial Woodworking Technician diploma offer additional pathways.

The Carpentry and Renovation certificate program is designed to introduce you to both the practical experience necessary for trade regulations and the academic requirements of carpentry trade certification. You will gain a solid understanding of the fundamental technical elements of the carpentry trade.

You will learn health and safety practices and perform building construction and renovation tasks in compliance with contracts, building code, laws and ethical practices. These practices will be taught in light of established sustainability practices. You will learn to safely operate tools and assist in the preparation of estimations. Essential learnings also include time management, team work and problem solving.

Humber’s Personal Support Worker certificate program gives you the skills you need for a career in this in-demand health-care field. Begin a rewarding career helping people in need such as the elderly, the chronically ill and people with physical disabilities.

The program is designed in collaboration with industry, ensuring you are learning current and relevant material. In this program, you will learn:

• The developmental stages across the lifespan, and the communication and interpersonal skills needed for effective client relationships
• The essentials of providing personal care, applying mobility techniques (lifting and transferring clients), and household management and safety
• Key issues of mental health disorders
• Skills in dealing with common medical conditions including facilitating rehabilitation exercises and assisting with medications

Through assisting individuals at a long-term care facility and in other settings, you will learn to recognize the physical and emotional changes of aging and illness, and become familiar with the restorative techniques used to maximize independence.

Work Placement

• Two unpaid work placements take place in Toronto and the Greater Toronto Area (GTA). In Semester 1, the practicum is completed in a controlled lab environment for six hours per week. This practicum is fully supervised by one instructor per group of approximately ten students. In Semester 2, the practicum is completed at a variety of agencies and facilities.
• The Semester 2 practicum is divided into two rotations over the 13 weeks: 160 hours in a long-term care facility and 120 hours in a community agency. Hours and number of days per week vary depending on the type of facility and shifts assigned; most range from seven to eight hours per day or evening. Students begin placement in the first week of January.
• Placements give you valuable first-hand experience which will serve you well when beginning your career.