Diploma in Hospitality - Hotel and Restaurant Operations Management

at Humber College North Campus Canada

Humber’s Recreation and Leisure Services diploma program provides you with skills needed to start your career in government, not-for-profit and commercial recreation organizations. You will learn about recreation programming, special event management, staff management, facility operations, marketing and other services within the industry.

The curriculum is designed with industry collaboration, ensuring it is current and relevant. Within the program, students use ActiveNet software and PerfectMind, the most widely used registration management software in the recreation industry.

Students apply their skills by planning and implementing events for local community and charity organizations. A three-day leadership camp at the Ontario Educational Leadership Centre helps build communication and leadership skills while guest speakers, practical training and field trips provide added benefits in preparing you for the workplace.

Learning from professors, as well as managers and directors of recreation programs, centres and agencies will give you valuable exposure to the industry and training in current issues.

Work Placement

• Qualified students will complete a work placement in Semester 4 – three days per week for 15 weeks (total of 250 hours). The school works with the student to find a placement with an industry partner. The placement occurs across industry sectors including professional sport associations, community and amateur sport governing bodies, and private sector sport organizations. These placements provide valuable experience and industry contacts.

Humber’s Personal Support Worker certificate program gives you the skills you need for a career in this in-demand health-care field. Begin a rewarding career helping people in need such as the elderly, the chronically ill and people with physical disabilities.

The program is designed in collaboration with industry, ensuring you are learning current and relevant material. In this program, you will learn:

• The developmental stages across the lifespan, and the communication and interpersonal skills needed for effective client relationships
• The essentials of providing personal care, applying mobility techniques (lifting and transferring clients), and household management and safety
• Key issues of mental health disorders
• Skills in dealing with common medical conditions including facilitating rehabilitation exercises and assisting with medications

Through assisting individuals at a long-term care facility and in other settings, you will learn to recognize the physical and emotional changes of aging and illness, and become familiar with the restorative techniques used to maximize independence.

Work Placement

• Two unpaid work placements take place in Toronto and the Greater Toronto Area (GTA). In Semester 1, the practicum is completed in a controlled lab environment for six hours per week. This practicum is fully supervised by one instructor per group of approximately ten students. In Semester 2, the practicum is completed at a variety of agencies and facilities.
• The Semester 2 practicum is divided into two rotations over the 13 weeks: 160 hours in a long-term care facility and 120 hours in a community agency. Hours and number of days per week vary depending on the type of facility and shifts assigned; most range from seven to eight hours per day or evening. Students begin placement in the first week of January.
• Placements give you valuable first-hand experience which will serve you well when beginning your career.

Humber’s Design Foundation certificate program provides you with the skills to focus your creativity as you begin a career in design.  If you have a clear interest in visual art and design, but want to upgrade or build your portfolio of work, or explore various design disciplines while considering your future career, this is the program for you. With a deep scope of experience in a variety of design facets, our faculty provides you with an industry-current perspective of your work while offering you a broad based preparatory design education. You will develop design skills, techniques and processes; and learn about various professional career choices while developing and refining your comprehensive portfolio. Your training is led by professional designers from a variety of disciplines in a curriculum that features courses in:

• 1, 2 and 3-Point perspective drawing
• 2D and 3D principles
• Colour theory
• Interior design
• Industrial design
• Graphic design
• Design software such as Photoshop, Illustrator and AutoCAD

You will also work in professional-quality labs, developing skills that will give you the hands-on experience employers want.

Designers influence the development of products, the packages they come in and the marketing materials used to promote them. We also rely on designers to plan all types of buildings and to create inviting spaces within them.In Toronto’s vibrant creative sector, the demand for talented and skilled designers is strong. Your generalized training in the many aspects of design may be an effective launching pad to more specialized design study in various fields including industrial design, interior design, interior decorating, graphic design, architecture, civil engineering or building technology.

Humber’s Supply Chain Management graduate certificate program provides you with a solid grounding in both business and global supply chain issues. Major changes in processes and technology have led to a high demand for workers with modern supply chain skills.

You will learn to research and analyze the marketplace; develop demand forecasts; evaluate suppliers’ capabilities to deliver; utilize technology such as Systems, Applications, and Products in Data Processing (SAP); develop aggregate and master production plans/schedules; and analyze business processes.

You will also learn industry-standard theories, methods, and techniques (Six Sigma, Total Quality Management, Just-in-Time, Lean) and how they apply to supply chain management strategies and problem solving.

Humber is a SAP University Alliances member school, ensuring you learn this key supply chain management software.

Humber’s Bachelor of Health Sciences – Workplace Health and Wellness degree program is a unique honours degree program, the first of its kind in Canada. You will explore various industry-specific areas including the most current developments in evidence-based interprofessional practice.

This program is multi-disciplinary in nature, drawing from the fields of leadership; mental, physical, and psychological health; business and communication; and knowledge translation. All combined, students acquire the competencies to develop proactive, evidence-based workplace health and wellness programs and health promotion programs. You will develop the skills to promote employee health, workplace culture, employee engagement and retention.

Principles of equity, wellness coaching, diversity, ethical and legal practices, and knowledge translation are the foundation of your learning. A team approach to learning collaboratively is key and is emphasized in the classroom. 

Learning Outcomes

• Upon successful completion of the program, a graduate will:
• Evaluate determinants of workplace health and wellness in order to make evidence-informed decisions, which are supported by theoretical and practical knowledge of key health and wellness concepts.
• Employ appropriate methodologies for research, dissemination of information, program planning, implementation and renewal, problem-solving, interprofessional education and collaboration and project management.
• Apply ethical, evidence-informed strategies to develop and sustain inclusionary proactive and reactive practices, which support continuous improvements in workplace health and wellness.
• Communicate health and wellness messages effectively in a variety of traditional and innovative media modalities.
• Develop habits of mind, which demonstrate awareness of the scope and limits of professional practice.
• Demonstrate responsible leadership, accountability and effective collaboration, modeling the embodiment of personal and workplace health and wellness principles.

Work Placement
You will participate in one mandatory paid or unpaid work placement to gain 14 weeks of full-time professional work experience during the summer months between 3rd and 4th year. The placement will occur in diverse settings such as for-profit or not-for-profit enterprises, health and wellness consulting firms, governmental or educational institutions, or other health and wellness environments.

The experience will enhance the theoretical learning in the program, giving you hands-on skills. Work placement experiences might include successfully developing, evaluating and implementing a workplace health and wellness initiative; functioning as a member of a health and promotion team; working at a public health organization in knowledge translation; working in insurance companies and with workplace insurance claims; and health promotion within a long-term care facility.

Humber’s User Experience (UX) Design graduate certificate simulates the interdisciplinary approaches needed to achieve an innovation process with a focus on design desirability, technological feasibility and business viability. In two semesters, you will be prepared to innovate by problem finding through design research, problem understanding through synthesis, and problem solving through design and prototyping experiences. You will learn how to create valuable courses of action by generating design problem hypotheses, structured design process plans, compelling UX deliverables and persuasive arguments.

You will learn human-centered design methods and rhetoric that ground your design in the needs of the public. In addition, you will learn how to use interaction design and design systems through industry-standard quality assurance methods, and how to design and implement user interfaces to follow corporate strategies. A variety of conceptual and practical work will help you develop effective UX design skills.

As a user experience designer, you will employ the work-practice of prototyping concepts in order to describe ways to integrate digital services with material products and environments. As a UX researcher, you will discover insights through usability testing and apply them to create value for corporate clients and their customers. Toward the conclusion of this program, you will convert your acquired skills and achievements into a portfolio of design products that will help you launch a career as a UX design professional. This program fosters the practical discipline, relevance and currency essential in the contemporary, ever-growing UX job market.

LEARNING OUTCOMES
Upon successful completion of the program, a graduate will:

• Facilitate team processes towards effective completion of user experience design projects.
• Represent a linked sequence of observed evidence, collected data, qualitative research findings, interpretations and proposed design solutions to stakeholders to solicit support and commitment.
• Assess requirements of a user experience design project, in order to increase corporate acceptance, usability and effectiveness.
• Present persuasive arguments in support of user experience projects which balance user needs with business objectives.
• Design a complex user experience project which considers a business uncertainty and plans for multiple outcomes.
• Manage projects using current and proven methodologies to coordinate the work of a multi-disciplinary user experience design team.
• Adapt recommendations and courses of action in accordance with explicit and implicit cultural, professional and ethical constructs involved in solving user experience design problems.
• Factor and refactor research methods and insight-generating frameworks in order to facilitate, inform and guide team problem-solving.
• Resolve uncertainties and create shared purpose with stakeholders using iterative prototyping.
• Evaluate, adjust and communicate design decisions in alignment with financial, technical, and usability factors.

Humber’s Fitness and Health Promotion diploma program places you at the leading edge of the healthy revolution as you learn from expert, industry-connected faculty. Skills learned go far beyond the fundamentals of exercise to include anatomy, physiology, biomechanics, business administration and marketing, nutrition, injury management, special event planning, and more.

You will combine classroom theory with hands-on training and real-world experience in our unique Humber Centre for Healthy Living for a comprehensive foundation in fitness that includes working with personal training clients and preparing to earn nationally and internationally recognized certifications. You will apply what you have learned by participating in one of the program’s annual special events promoting healthy living, organized and executed by students. Your dedication to wellness and your desire to positively impact lives will propel your career in this interactive and life affirming field.

Please note that certain courses in the Fitness and Health Promotion program require students to participate in fitness classes that will involve physical activity, which may at times be vigorous. Questions about fitness classes and accommodations may be directed to the program co-ordinator (name and email details located in the Contact Us tab).

Work Placement

• You will get hands-on experience as a fitness professional through two unpaid work placements, one per semester in your second year of study.
• Your first work placement takes place on campus where you will perform fitness appraisals and conduct weekly personal training sessions for an assigned client as part of the Humber Centre for Healthy Living (CHL). Along with personal training, students also provide fitness and exercise tips as content for the Humber CHL website.
• Your second work placement takes place off campus, two days per week for 14 weeks (196 hours total) at a fitness facility in a municipal, commercial, private or corporate setting.

Humber’s Journalism advanced diploma program is designed to produce dynamic storytellers who are immediately ready to work in a variety of media platforms as reporters, broadcasters, editors, producers and digital content managers. Our program is also ideal for those looking to go into communications or public relations.

As a journalism student, you’ll be given training in hands-on skills that are at the forefront of what’s happening in the industry today including reporting the news, creating broadcast stories, writing feature articles, capturing high quality images and creating compelling digital presentations. Our tight deadlines match industry standards. You will work individually and in teams in the classroom and in the field. You will learn from industry experts and media personalities. As well, you will get a solid grounding in media law and ethics.

We are constantly updating our curriculum to reflect the new reality of journalism in the digital age.

Our program features:

• courses with a focus on digital media, online publishing and developing web content including social media
• hands-on technical and production training including broadcast equipment, digital prepress, TV production and multimedia management
• entrepreneurial skills advice for today’s highly competitive media communications market
• real-life experience working on our online news site humbernews.ca, Humber Et Cetera campus news online, Radio Humber 96.9 FM, Humber TV and magazine productions
• valuable industry exposure and contacts through work placements which help you build your network and resumé
• experienced faculty working in industry bringing extensive and exclusive media connections

Hearing instrument specialists (HIS) are valued members of a hearing health-care team. They conduct comprehensive diagnostic hearing assessments, develop hearing health-care plans, dispense advanced digital assistive hearing devices and evaluate outcomes using evidence-based verification methods.   

In the Hearing Instrument Specialist diploma program, you develop the academic knowledge and hands-on, real-world experience required to become a valued hearing health professional.  We combine online and in-person learning models, work-integrated learning, exceptional faculty and state of the art facilities to prepare students to skillfully work within their scope of practice and collaborate effectively as part of an interdisciplinary health-care team. Graduates of our program develop the confidence to adapt to the evolving needs of today’s patient and the emerging technologies for patient care and hearing devices.   

This program develops holistic and critical thinkers, confident clinicians and compassionate communicators who will become outstanding professionals, effective practitioners and leading contributors in their field. 

Program Highlights
Experience a number of interesting and unique courses within the program such as:

• Fundamental Principles of Hearing Devices
• Learn the history of hearing aids, basic principles of electronics and circuitry, and how this relates to the circuitry of hearing devices and styles of hearing aids. Apply this knowledge to choose the appropriate hearing device for a patient profile, and how to compare the benefits and limitations of each hearing aid style.
• Patient Psychology and Counselling Skills
• Explore the individual, familial, and societal impacts of hearing loss on a psychological, emotional, and social level. Formulate the necessary skills to connect with patients on an empathetic, culturally sensitive, and professional level. Become adept at in-depth case history taking and having goal-oriented discussions to motivate patients in their hearing rehabilitation.
• Disorders
• Identify various pathologies within the peripheral and central auditory system. Collaborate confidently with other medical professionals if referral is warranted. Through this course, you will understand the pathologies behind different types of hearing loss such as hyperacusis, tinnitus, and noise induced hearing loss.

Humber’s Computer Programming and Analysis advanced diploma program is designed to prepare you for a wide variety of employment opportunities within the dynamic and ever-growing field of computer programming, software and web development and analysis.  

In addition to learning programming skills in a variety of languages, from Java and ASP.NET to PHP, Python and mobile programming (Android and iOS), the courses are designed to give students a solid foundation in theory and practice in web development and design, Oracle database management and administration, project management, technical writing, and all facets of information systems. This program also gives students the opportunity to study specialized topics such as AI (Artificial Intelligence), machine learning, data analytics, cloud computing, IT security and big data. 

Students also learn about the standards of planning, developing, testing and deploying integrated software solutions. In addition to building collaborative and teamwork soft skills, this program prepares students for today's competitive job market. 

Graduates of this program are prepared to analyze business requirements and justify solutions for the improvement or automation of organizational and individual workflow. From developing and testing computer programs to ensuring secure implementation of integrated solutions, graduates of this program will be equipped with the up-to-date skills and knowledge to succeed in a broad range of employment settings, in a variety of sectors, and in both large and small organizations. 

Optional Co-op
This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession. 

For students who are accepted into the program, three co-op work terms will take place. The first four-month work term is between Semesters 3 and 4, and then two consecutive four-month work terms between Semesters 4 and 5.? There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply.??While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.