Diploma in Hospitality - Hotel and Restaurant Operations Management

at Humber College North Campus Canada

Humber’s Plumbing Techniques certificate program is a comprehensive introduction to the trade. You will learn the basics of plumbing including theory, code and blueprints, as well as gain significant hands-on experience. Upon completion of this program, you will have the skills necessary to pursue a career in the plumbing trade.

Water, waste and sewage systems – hallmarks of urban living – require high-level skills to design, install and maintain. In the Plumbing Techniques certificate program, you’ll be introduced to the skills necessary to begin your career as a plumber. Graduates of this program may find a range of career opportunities including apprenticeship, construction industry work, green energy initiatives, and municipal water and sewage treatment. According to BuildForce Canada, an estimated 248,000 construction workers are expected to retire over the next decade. This demographic trend represents as significant loss of skilled workers that will require new workers to replace them. Given this potential shortage, as well as the boom in construction across the country, individuals with plumbing skills are projected to have an advantage in the job market.

Humber’s Broadcasting - Radio diploma program is designed to prepare you for the performative, creative, technical and business aspects of the radio and audio world. You will learn about radio station operations, broadcast and production equipment, and the fundamentals of gathering, writing, producing, and delivering content for all genres of radio and podcasting. You will also gain in-demand skills in station management, sales, marketing, news, programming and market research.

Your studies will combine practical and theoretical aspects of radio broadcasting including effective speaking skills that can be applied to announcing, and news and sports delivery. You will also be trained in writing and producing for radio using industry software and audio equipment - to fully prepare you for a variety of careers in radio.

Students in our program contribute to 96.9 FM Radio Humber, our fully licensed campus and community radio station, regulated by the Canadian Radio-Television Telecommunications Commission (CRTC). Our signal transmits in the GTA and our station can be heard world-wide via radio.humber.ca. Your radio broadcasting education will include the opportunity to contribute to Radio Humber by creating original content in our digital studios and bringing it to life for our listeners.

Work Placement

• Students will participate in a mandatory work placement during the last semester of study. Our placement partners include 680 News, Global News Radio 640 Toronto, KiSS 92.5, Rogers Sportsnet 590 The FAN, 102.1 The Edge, Indie 88, Z103.5 FM, Newstalk 1010, and CBC Radio, among others.

Humber’s Business Administration advanced diploma program allows you to develop extensive knowledge on how businesses work and teaches you to become competent in the full range of skills needed to facilitate business operations.

Courses in operations management, accounting, human resources management, marketing research and much more will give you the opportunity to cultivate key business skills such as communication, teamwork, project management and strategic business analysis. This program is built on a common platform of a solid business education – principles of management, marketing, business law, finance mathematics and microeconomics. This common platform is shared with other business diploma programs in year one and is expanded on in year two.

Work Placement
You’ll be assisted in finding a paid or unpaid business work placement where you’ll practise your skills during an 84-hour assignment. This adds valuable hands-on experience to your resumé. Close relationships with the business professionals who constantly update the curriculum will give you valuable networking contacts.

The Canadian Retirement Home (also known as Retirement Communities) industry is made up of multiple private residences within a single dwelling where residents live independently but interact frequently for recreation, meals and common interests. It is important to note that retirement homes are not long-term care or nursing homes where support is provided on a daily basis and residents may be housed in multi-resident spaces. The Canadian Retirement Home industry is expected to double in the next five years as Canada experiences a surge in aging baby boomers. This rapid expansion is creating an industry-wide need for qualified staff and retirement home managers. 

Students in the Retirement Home Management Graduate Certificate program will be trained to fill this need by developing foundational skills in the areas of leadership, administration, hospitality, financial management, sales and marketing, health, wellness and recreation, food and nutrition, and human resources management. This program was developed with industry professionals from companies (Verve Senior Living, Chartwell Retirement Residences, Revera Retirement Living and others) of various sizes and scopes within the Retirement Home Management industry. 

The program is ideal for students interested in this rapidly growing area, as well as those already working in the senior living industry who want to increase their level of responsibility or progress in their career. The program is also suited to those interested in related industries such as recreation, hospitality, food and beverage, nutrition, and sales. 

Work Placement
This program will provide students with the hands-on practical exposure to the retirement home industry and the opportunity to specialize in their chosen area. It consists of a 200 hour placement in an approved retirement community of the student's choice. Students will have an opportunity to observe and learn from experienced professionals in a real-life work setting, while integrating their classroom learning in order to gain required hands on experience.  Students have the support of a faculty internship co-ordinator and are able to apply to a variety of retirement communities run by our industry partners. They also have the opportunity to seek an employer for an approved internship. This work placement will take place after the second semester. 

Humber’s Architectural Technology advanced diploma program will train you to use your logical and critical thinking skills as you apply architectural technology to construction and building design. You’ll learn from full-time, award-winning professors and licensed architects who bring real-life perspective and valuable industry contacts to you. The curriculum is designed with industry collaboration, ensuring you are learning current and relevant material. In the program, you will learn:

• Computer-aided drawing, building methods and project management using the most current computer programs such as AutoCAD and Revit (Building Information Modelling)
• Construction technologies for materials such as wood frame, steel, masonry and precast concrete, and project management skills
• Hands-on skills including building code, building specifications, estimating, and structural and mechanical knowledge
• Sustainable design skills needed in today’s eco-friendly architectural technology field

Courses include instruction in freehand sketching, history of architecture, renovation and restoration, site planning, and technical communications. Architectural Technology electives include bath and kitchen, interior detailing, building code (legal), small building residential design and more.

Get hands-on experience in the architectural technology industry during an optional architectural field placement. The placement normally takes place from May through August following semester four (minimum 400 hours). Humber provides a range of services to support students including working with business, industry and government to identify work placement opportunities.

Build a strong future for yourself with a career in architectural technology. Building construction continues to grow, and contractors expect the number of skilled laborers to decline, providing a need for new graduates to enter the architectural technology field. Our graduates work:

• In producing design and construction documents for architectural offices
• As project co-ordinators, estimators and project inspectors for contracting firms
• As housing specialists for design firms
• As sales representatives for construction equipment manufacturers
• As building inspectors and plan examiners for municipalities

The rapid growth in construction and building in Toronto and southern Ontario, combined with Humber’s strong reputation in the industry, provides graduates with strong employment opportunities.

Humber’s Journalism advanced diploma program is designed to produce dynamic storytellers who are immediately ready to work in a variety of media platforms as reporters, broadcasters, editors, producers and digital content managers. Our program is also ideal for those looking to go into communications or public relations.

As a journalism student, you’ll be given training in hands-on skills that are at the forefront of what’s happening in the industry today including reporting the news, creating broadcast stories, writing feature articles, capturing high quality images and creating compelling digital presentations. Our tight deadlines match industry standards. You will work individually and in teams in the classroom and in the field. You will learn from industry experts and media personalities. As well, you will get a solid grounding in media law and ethics.

We are constantly updating our curriculum to reflect the new reality of journalism in the digital age.

Our program features:

• courses with a focus on digital media, online publishing and developing web content including social media
• hands-on technical and production training including broadcast equipment, digital prepress, TV production and multimedia management
• entrepreneurial skills advice for today’s highly competitive media communications market
• real-life experience working on our online news site humbernews.ca, Humber Et Cetera campus news online, Radio Humber 96.9 FM, Humber TV and magazine productions
• valuable industry exposure and contacts through work placements which help you build your network and resumé
• experienced faculty working in industry bringing extensive and exclusive media connections

Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries. Gain the skills needed for success in an exciting career in tourism and hospitality management both in Canada and internationally.

The program covers key areas of the tourism industry from human resources to strategic business planning. The curriculum brings the industry into the classroom and connects the student with the industry through guest speakers, field trips and industry engagement.

Enjoy small class sizes, taught by faculty with extensive industry experience and strong tourism and hospitality connections.

Upon successful completion of the program, a graduate will:

• Apply financial management principles including cost accounting, management accounting, and audit practices and procedures.
• Apply management theory and operating practices including the fundamental principles underlying management planning, organizing, directing and controlling in a service-driven industry.
• Use financial operating and statistical reports to assist in intermediate and long-term decision making.
• Assess the adequacy of strategic and operational decisions through the application and analysis of appropriate financial indicators.
• Apply strategic marketing principles and techniques in the development of a sound organizational marketing plan.
• Develop effective customer relations, mange guest problems with empathy and sensitivity.
• Apply the concepts of organizational behaviour with consideration of their impact on hospitality and tourism operations.
• Use relevant and current information systems including the use and application of industry-specific and generic software packages relating to operational planning and management.
• Contribute effectively to the development and implementation of management procedures in the supervision of employees, identify and use appropriate motivational and team-building techniques to achieve desired results.
• Apply government legislation and regulations bearing on the hospitality and tourism industry including occupational health and safety legislation, employment standards and labour relations, and contract law.
• Define ethics, integrity and social responsibility, and assess their importance to hospitality administration.
• Conceptualize and develop a new venture small business plan including the role of the entrepreneur or small business owner/operator in the hospitality and tourism sectors.
• Use effective interpersonal skills in the workplace.
• Use effective oral and written communication skills.
• Conduct meetings and make formal presentations through the use of effective public speaking skills and techniques.

Golf is more than just a game. In Canada, golf is a $15 billion industry that accounts for more than 300,000 jobs. Careers in the golf industry include operating and managing golf facilities, event management, teaching and training, golf equipment sales and custom fitting, travel and tourism, marketing, sales, retail, and catering, among many more. 

Humber’s Business Administration – Professional Golf Management advanced diploma program provides a solid foundation of transferable business skills in accounting, communications, computer applications, economics, entrepreneurship, finance, human resources, law, marketing, management, mathematics, statistics and business strategy. Then it adds industry-specific skills and knowledge you will need to start your career in this dynamic industry including courses in golf operations, principles of golf, turf management, golf course design, bar and restaurant operations, retail management, and tournament operations and event planning.

Our students have access to our world-class Golf Lab facility, including three golf simulator bays, putting green, golf club build and repair shop, and proshop. Within this facility, our students will gain hands-on experience with the latest golf technology, software and equipment. They will also receive golf coaching, club fitting and swing analysis from our team of PGA of Canada members. 

At Humber, you will learn from the pros – leaders in the golf industry who are keen to share their knowledge and skill to educate and inspire you. Our program is taught by recognized professionals, including Bob Beauchemin – former PGA touring pro, former Canadian Tour Commissioner and National Post top 50 golf instructor in Canada. Our advisory committee is comprised of top golf industry professionals who review our program to keep it on the cutting edge.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Perform computations associated with compound interest, simple and general annuities, amortization, discounted cash flow and net present value.
• Examine the purposes and activities of organizations of various types, size and structures, and the interrelationship of functional areas within an organization.
• Assess and evaluate opportunities within the Canadian golf industry.
• Develop spreadsheets and apply word processing, presentation software and database skills.
• Prepare and present financial statements and demonstrate basic understanding of their use.
• Apply the principles of composition and the grammar and punctuation skills necessary to the writing process.
• Develop and manage marketing strategies for the professional golf industry.
• Describe and explain human resource policies, procedures and programmers for large and small organizations.
• Manage golf related activities of the Pro Shop.
• Evaluate the economic behaviour and issues that impact Canadian business and apply economic data in decision making.
• Explain the various turf grasses used on golf courses and their benefits.
• Explain the issues to be considered in developing or redeveloping a golf facility.
• Examine how financial information is used in planning and controlling the operations of a business enterprise.
• Evaluate financial markets and the effect they have on nations, governments, central banks and the outcomes of elections.
• Organize and coordinate golf events including golf cart fleet management, prizes, sponsors, food and beverage.
• Explain the four KEYS to profitable restaurant and bar management.
• Engage in the development of a strategic market plan, make decisions regarding the plan and assess the business implications if the decisions.
• Prepare a business plan for a small business enterprise associated with the golf industry.
• Explain Canada’s legal system and law with an emphasis on law in Ontario in business environments.
• Record, present and analyze data used in forecasting and decision-making.
• Develop lesson plans and demonstrate appropriate use of the media to enhance learning.
• Demonstrate the physical skills of golf such as putting, chipping and sand play.
• Explain the structure and purpose of golf associations.

Work Placement
Students in our program enjoy a 100% work placement rate. Our program runs annually on a 6-month in-class/6-month paid work placement schedule - the only one of this kind in Canada, and a key differentiating factor from other programs. Your ability to work two 6-month paid work terms will make you an asset among employers, who are seeking talented professional golf managers. Work placements combine the knowledge and skills you develop in the classroom with practical experience you will gain during your paid work placement. 

Humber is actively involved in the golf industry and maintains a large network with the best employers.

Humber’s Visual and Digital Arts diploma program offers you the opportunity to develop a well-rounded skillset applicable to a broad range of visual arts disciplines. At the Art Commons, Humber’s dedicated art facility, you will learn to effectively plan and produce visual material, and facilitate modes of interactive expression and communication.

Using state-of-the-art software and tools such as Adobe Photoshop and Illustrator, you will develop skills in painting, drawing, illustration, digital art, photography and installation art. While developing your artistic abilities, you will gain knowledge about anatomy, colour, composition, figurative expressions and art history. You will apply your abilities and learn to create traditional and experimental fine art projects. Throughout the program, you will participate in collaborative projects with your peers, gain the opportunity to exhibit your work in campus galleries, take part in installations and join in critiques. With its focus on experiential learning and critical thinking, this program is an excellent launching point for more advanced creative pursuits.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Produce creative life and representational drawings and paintings, illustrating volume, proportion, perspective, mass and texture with descriptive lighting.
• Create representational digital drawing, paintings and illustrations, using application software such as Photoshop, Illustrator and Painter.
• Assess the artistic merit of artwork using an analysis of the creative application of established principles of design and composition.
• Construct pictorial compositions using visual perspective to achieve accurate proportional relationships.
• Light compositions to reveal three-dimensional form.
• Create figurative pictorial compositions, using principles of human and comparative anatomy.
• Critique technical principles of composition in representational drawing, painting and illustration, through analysis of rendering.
• Prepare and present a traditional and creative art portfolio containing both original work and computer generated reproductions.
• Research and create reference materials to support successful completion of a work of art.
• Reproduce, with fidelity, colour as encountered in nature, mixing traditional and digital media.
• Develop a career plan and self-promotion skills suitable to the digital media industry, using materials such as a résumé, cover letter, contact list, e-portfolio.
• Develop and present a digital art project proposal and manage the project, using effective oral and written communications skills.

Humber’s Paralegal Education diploma program explores the theoretical, procedural and advocacy aspects of law that may be handled by a paralegal licensed by the Law Society of Ontario. You will learn specialized practical skills within the areas of advocacy, legal research, specific courts and administrative tribunals. The course of studies includes business, criminal summary convictions, landlord and tenant, employment law, and alternative dispute resolution. Students will develop strong oral advocacy skills by participating in class and in role plays, as well as in presentations and mock trials before their peers and large audiences.

Courses in ethics and the rules of professional conduct, accounting and entrepreneurship prepare you to create and manage your own paralegal practice.

During the program, you will develop strong communication skills particularly in spoken and written English, essential skills for your future career. Students are required to demonstrate competency in small and large group oral presentations including role plays and mock trials in order to graduate.

Our advisory committee ensures that our program is current and meets high industry expectations.

Learning Outcomes:

Upon successful completion of the program, a graduate will:

• Articulate and adhere to the permitted scope of paralegal practice and the Paralegal Rules of Conduct and complete all work in compliance with the ethical and professional responsibilities of a Paralegal.
• Manage a paralegal practice and operate a small business, within the Paralegal Rules of Conduct relevant to these matters by effectively utilizing administrative and business management skills.
• Describe the fundamental elements of the Canadian government and legal system, including the Constitution Act, the Charter of Rights and Freedoms, the organization of the Canadian court system, and the basic principles of property, business and consumer law.
• Articulate and adhere to the basic principles of tort and contract law.
• Conduct legal research and write legal memoranda and reports.
• Adhere to the civil litigation process, within the permitted scope of paralegal practice, and apply procedural and evidentiary rules related to proceedings in the Small Claims Court.
• Describe the principles of criminal law, and adhere to the rules relating to proceedings under the Criminal Code before a summary conviction court.
• Describe the principles of the law of provincial offences, and adhere to the rules relating to proceedings under the Provincial Offences Act before the Ontario Court of Justice.
• Make effective client representation before courts and administrative tribunals within the permitted scope of paralegal practice.
• Compare and contrast various alternate dispute resolution mechanisms, select an appropriate mechanism as required, and explain to the client the potential consequences of the dispute resolution mechanism.
• Adhere to the basic principles of administrative law, and of general practice and procedure before administrative tribunals.
• Articulate and adhere to the principles of employment law, and the practice and procedure related to the administrative tribunals that deal with employment matters.
• Articulate and adhere to residential landlord and tenant law, and the practice and procedure before the Landlord and Tenant Board.
• Draft all necessary documents in a clear, concise and accurate manner.
• Apply basic accounting principles, terminology, and operations to all paralegal obligations related to trust accounts, and the Law Society’s requirements for book and record keeping.
• Select and use the appropriate computer software necessary to produce correspondence, spreadsheets, memoranda and legal documents.
• Prepare an employment resume in accordance with professional legal standards.

Work Placement
Students complete a work placement of 120 hours in their last semester of the program. This placement fulfills the Law Society of Ontario requirements and is an opportunity to gain practical on-the-job skills and knowledge. With the support of the field placement advisor, students secure a suitable placement within the paralegal scope of practice that meets their needs and area of interest.