Diploma in Hospitality - Hotel and Restaurant Operations Management

at Humber College North Campus Canada

Humber’s User Experience (UX) Design graduate certificate simulates the interdisciplinary approaches needed to achieve an innovation process with a focus on design desirability, technological feasibility and business viability. In two semesters, you will be prepared to innovate by problem finding through design research, problem understanding through synthesis, and problem solving through design and prototyping experiences. You will learn how to create valuable courses of action by generating design problem hypotheses, structured design process plans, compelling UX deliverables and persuasive arguments.

You will learn human-centered design methods and rhetoric that ground your design in the needs of the public. In addition, you will learn how to use interaction design and design systems through industry-standard quality assurance methods, and how to design and implement user interfaces to follow corporate strategies. A variety of conceptual and practical work will help you develop effective UX design skills.

As a user experience designer, you will employ the work-practice of prototyping concepts in order to describe ways to integrate digital services with material products and environments. As a UX researcher, you will discover insights through usability testing and apply them to create value for corporate clients and their customers. Toward the conclusion of this program, you will convert your acquired skills and achievements into a portfolio of design products that will help you launch a career as a UX design professional. This program fosters the practical discipline, relevance and currency essential in the contemporary, ever-growing UX job market.

LEARNING OUTCOMES
Upon successful completion of the program, a graduate will:

• Facilitate team processes towards effective completion of user experience design projects.
• Represent a linked sequence of observed evidence, collected data, qualitative research findings, interpretations and proposed design solutions to stakeholders to solicit support and commitment.
• Assess requirements of a user experience design project, in order to increase corporate acceptance, usability and effectiveness.
• Present persuasive arguments in support of user experience projects which balance user needs with business objectives.
• Design a complex user experience project which considers a business uncertainty and plans for multiple outcomes.
• Manage projects using current and proven methodologies to coordinate the work of a multi-disciplinary user experience design team.
• Adapt recommendations and courses of action in accordance with explicit and implicit cultural, professional and ethical constructs involved in solving user experience design problems.
• Factor and refactor research methods and insight-generating frameworks in order to facilitate, inform and guide team problem-solving.
• Resolve uncertainties and create shared purpose with stakeholders using iterative prototyping.
• Evaluate, adjust and communicate design decisions in alignment with financial, technical, and usability factors.

The Advanced Chocolate and Confectionery Artistry graduate certificate program offers you an opportunity to develop high-level skills in pastry arts. Using advanced techniques and sophisticated equipment, you will design and produce artisanal chocolates and confections, international desserts, frozen preparations, and multi-tiered special occasion cakes in Humber's state-of-the-art bake labs. You will research current trends and emerging technologies in chocolate and confectionery with a focus on sustainability and environmental stewardship. Studies in entrepreneurship, and recipe and product development will culminate in the launch of a branded product.

This program is offered in a flexible learning environment allowing students to learn online, in-class or in a hybrid format. Practical classes take place in the evening to accommodate working professionals.

Humber’s Cloud Computing Ontario Graduate Certificate provides you with the knowledge, skills and practices to become integral parts of cloud development and delivery in a variety of industrial settings. Utilizing a case methodology approach, students are exposed to everyday business challenges in order to develop experience in areas such as containerization, virtualization, data storage and security, and automation. 

Six courses in the first semester are designed to provide foundational knowledge and skills in cloud computing to students who may have a wide range of backgrounds. In the second semester, the courses offer more advanced topics such as cloud solution architecture, cloud security, automation, big data and DevOps in cloud computing. 

Upon completion of the program, graduates will have demonstrated the ability to apply cloud computing principles, methodology, and techniques to design and implement enterprise level applications hosted in virtual platforms in effective, secure and resilient infrastructure.

Humber’s Computer Programmer diploma program is designed to prepare students for a wide variety of employment opportunities within the dynamic and ever-growing field of programming. In addition to learning programming in a variety of languages, from ASP.NET to XML, you will gain an in-depth understanding of industry-standard operating systems and how to use them. You will learn everything from C programming and shell scripts, to back end web design and Java. Upon graduation, you will be equipped with the up-to-date skills you need for success.

Our programming courses are designed to give you a thorough grounding in theory and practice including web development and design, distributed computing, database management and administration, project management, technical writing, information technology, and all facets of information systems. You will also learn about software development applications and follow the standards of planning, developing, testing and supporting software.

Canada has approximately 675,000 people working in information and communications technology (ICT), and about half of that workforce is in Ontario where the ICT industry accounts for over $30 billion in sales. Help satisfy the continuing demand for skilled IT professionals. Our graduates are able to work as computer programmers, junior web developers, junior database designers, junior software testers, customer support analysts, system co-ordinators, technical sales co-ordinators or technical support representatives.

Computer Systems Technician - Information Technology Infrastructure and Services diploma program prepares you for careers in Information and Communications Technology (ICT). You will build a foundation in electrical and logic circuits, and programming. You will also learn about the main hardware and software components of your computer and different features to improve performance of computer systems. Curriculum in the program prepares you for the role of system administrator whose responsibilities include installation, configuration and managing various operating systems including Microsoft servers, different distributions of Linux supported by virtualization tools and network infrastructure, supporting data and network security. You will also learn about data centre technologies that support small- and medium-sized businesses. You will gain knowledge in supporting public, private, and hybrid cloud environments, and integrating cloud technologies and services. 

The program will give you hands-on experience with various hardware platforms, protocols and services with a strong emphasis on network and data systems security. You will have access to state-of-the-art infrastructure to deploy and support Linux and Microsoft operating systems, and administer web servers and applications using different scripting environments.

Our faculty collaborates very closely with industry partners to keep the program and curriculum current and relevant, so that you have the knowledge and skills to work in a cutting-edge high tech sector. You will learn from professors who are experienced industry professionals who have strong connections to companies in the Greater Toronto Area (GTA).

Your group projects help you build essential customer service skills, and develop your interpersonal communications and teamwork skills. This, alongside your new comprehensive technical credentials, will give you a multi-dimensional background that employers want.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools.
• Support the implementation and administration of computer systems.
• Support the implementation and administration of networking solutions.
• Install, configure, troubleshoot, maintain, and upgrade components of computer systems.
• Install, configure, troubleshoot, maintain and upgrade components of networks.
• Use a variety of scripting tools and languages to automate routine tasks.
• Follow, monitor, and document data storage procedures designed to ensure the integrity of information.
• Apply knowledge of security issues to implementation of information technology solutions.
• Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of issue recurring.
• Conform to workplace expectations found in Information Technology (IT) environments.

Optional Co-op

• This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession.
• For students who are accepted into the program, one co-op work terms will take place between Semesters 3 and 4.  There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply.  While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.
• Contribute to the successful completion of the project applying the project management principles in use.

Humber’s Electrical Engineering Technology – Control Systems advanced diploma program blends in-class, academic learning with hands-on laboratory work to prepare you for a career in electrical power and control systems engineering. In the third year of this program, you’ll learn advanced skills for a thorough academic and practical approach to the control of electrical equipment and industrial process instrumentation in automated manufacturing, processing, power systems and utilities industries.

Our curriculum, designed in collaboration with industry, focuses on programming software, feed-back control system and motor control, instrumentation and programmable logic controllers (PLCs), power electronics, power generation, transmission and distribution, power system design, human machine interface (HMI) design, and supervisory control and data acquisition (SCADA). Superior mathematics, physics and critical thinking skills will be es

Humber’s Electrical Engineering Technology – Control Systems advanced diploma program is designed in collaboration with an industry advisory panel ensuring you learn fundamental concepts and experience the latest technologies in this field. The program blends classroom theory with laboratory work on subjects such as electric devices, circuits, digital fundamentals, power generation and distribution, electrical computer-aided design (CAD), electrical codes, programming PLCs and industrial communications.

During the third year of this program, you’ll learn advanced skills to design, operate and maintain electrical equipment and instruments in automated manufacturing, environmental and power systems.

Our curriculum focuses on programming software, feed-back control systems, motor control, instrumentation, programmable logic controllers (PLCs), power electronics, power generation, transmission, distribution, power system design, human machine interface (HMI), and Supervisory Control and Data Acquisition (SCADA). 

The program builds upon the solid technical foundation of our diploma program, providing broader career options. The skills learned in this program are enhanced through project-based learning in a hands-on teaching and learning environment.

Optional Co-op
This program offers an optional co-op opportunity. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable and practical experience related to your program of study. You will improve personal and technical skills while expanding your professional network.

For students who are accepted into the program, three co-op work terms will take place. The first four-month work term is between Semesters 2 and 3, and then two consecutive four-month work terms occur between Semesters 4 and 5. While co-op work opportunities are not guaranteed, participating students will receive a wide range of services to help them find a co-op placement.

sential to your success. The program builds upon the solid technical foundation of our technician program, ensuring wider career options. The skills learned in the technical program are enhanced through project-based learning and increased hands-on practice in the labs.

The Systems Navigator graduate certificate program will prepare you to work in an emerging profession helping individuals manage and co-ordinate their care within the health and social services fields. Systems navigators assist with navigating complicated and interrelated systems and are the primary source of communication between the inter-disciplinary team and individuals, acting as an advocate and guide.

You will acquire skills to assess diverse clients’ service priorities and to develop personalized care plans. Building on your current professional knowledge and practice, you will learn about the complex systems in which support services are provided to patients and clients. In addition, you will learn the business and economics of service delivery systems and how professionals’ roles and responsibilities intersect.

This program will prepare you for an exciting career in the emerging field of systems navigation. Graduates will be prepared to work across various health and community service systems and will also have the skills to take on client leadership roles specific to seamless service delivery for patients and clients, often acting as the single point of contact. Career opportunities exist in the fields of nursing, occupational/physical therapy, social services, mental health and addictions, and child and youth care. 

Humber’s Massage Therapy advanced diploma program provides you with the in-depth academic preparation and hands-on professional experience required to become a valued member of a health-care team. Working in our state-of-the-art facilities, which include specialized massage therapy tables and exercise equipment, you’ll develop the knowledge and skills necessary to conduct a patient assessment, develop treatment plans, deliver safe and effective treatment, and evaluate outcomes. You’ll also learn how to run a successful business, preparing you to become an entrepreneur or to own a private practice.

As regulated health-care professionals, massage therapists are overseen by the College of Massage Therapists of Ontario in accordance with the Regulated Health Professions Act and the Massage Therapy Act. Our mission is to develop knowledgeable, compassionate, and respectful massage therapy students, who will become outstanding leaders, effective practitioners, and important contributors to their communities.

Our curriculum is designed to emphasize depth and breadth in your clinical experience. You will have the opportunity to practise your skills with seven unpaid work placements – four of which take place on campus and three of which take place off campus. Your on-campus work placements will take place in our Massage Therapy Clinic. Your off-campus work placements will introduce you to a variety of health-care settings, giving you the opportunity to work with a diverse group of patients.

Using the knowledge and skills you’ve honed in our program, you’ll help to improve the health and well-being of your patients. You will have the opportunity to collaborate with patients and with many types of health professionals to promote health, rehabilitate injuries and manage complex conditions. Massage therapists are generally self-employed health professionals, using their training and entrepreneurial savvy to manage their careers.Massage therapists can work in a variety of settings including:

• Health clinics
• Spas
• Nursing or long-term care homes
• Health and fitness clubs
• Sports organizations
• Hospitals

Humber’s Design Foundation certificate program provides you with the skills to focus your creativity as you begin a career in design.  If you have a clear interest in visual art and design, but want to upgrade or build your portfolio of work, or explore various design disciplines while considering your future career, this is the program for you. With a deep scope of experience in a variety of design facets, our faculty provides you with an industry-current perspective of your work while offering you a broad based preparatory design education. You will develop design skills, techniques and processes; and learn about various professional career choices while developing and refining your comprehensive portfolio. Your training is led by professional designers from a variety of disciplines in a curriculum that features courses in:

• 1, 2 and 3-Point perspective drawing
• 2D and 3D principles
• Colour theory
• Interior design
• Industrial design
• Graphic design
• Design software such as Photoshop, Illustrator and AutoCAD

You will also work in professional-quality labs, developing skills that will give you the hands-on experience employers want.

Designers influence the development of products, the packages they come in and the marketing materials used to promote them. We also rely on designers to plan all types of buildings and to create inviting spaces within them.In Toronto’s vibrant creative sector, the demand for talented and skilled designers is strong. Your generalized training in the many aspects of design may be an effective launching pad to more specialized design study in various fields including industrial design, interior design, interior decorating, graphic design, architecture, civil engineering or building technology.

Humber’s Law Clerk diploma program provides in-depth training delivered by experienced professionals. Learn from practising lawyers and law clerks who will give you the inside scoop on the current trends and opportunities in the field. As a law clerk, working under the direct supervision of a lawyer, you will be an important part of the team that allows the lawyer to succeed. 

Your law clerk education includes courses on contract, tort, real estate, corporate and family law, as well as in litigation, legal research, wills and estates, and more. Your solid knowledge on diverse areas of law, competence in a range of legal and court procedures, and strong written and oral communication skills will make you a valuable team player in the profession.

Work Placement
Students must complete a 120 hour work placement. The unpaid placement is completed during Semester 4.  All courses from Semesters 1 to 3 must be completed before enrolling in the field placement in Semester 4. Working with the field placement advisor, students are actively involved in pursuing placement opportunities. In addition, students are expected to market themselves to prospective employers and are free to initiate their own placements.