Certificate in Personal Support Worker

at Humber College North Campus Canada

Humber’s Paralegal Education diploma program explores the theoretical, procedural and advocacy aspects of law that may be handled by a paralegal licensed by the Law Society of Ontario. You will learn specialized practical skills within the areas of advocacy, legal research, specific courts and administrative tribunals. The course of studies includes business, criminal summary convictions, landlord and tenant, employment law, and alternative dispute resolution. Students will develop strong oral advocacy skills by participating in class and in role plays, as well as in presentations and mock trials before their peers and large audiences.

Courses in ethics and the rules of professional conduct, accounting and entrepreneurship prepare you to create and manage your own paralegal practice.

During the program, you will develop strong communication skills particularly in spoken and written English, essential skills for your future career. Students are required to demonstrate competency in small and large group oral presentations including role plays and mock trials in order to graduate.

Our advisory committee ensures that our program is current and meets high industry expectations.

Learning Outcomes:

Upon successful completion of the program, a graduate will:

• Articulate and adhere to the permitted scope of paralegal practice and the Paralegal Rules of Conduct and complete all work in compliance with the ethical and professional responsibilities of a Paralegal.
• Manage a paralegal practice and operate a small business, within the Paralegal Rules of Conduct relevant to these matters by effectively utilizing administrative and business management skills.
• Describe the fundamental elements of the Canadian government and legal system, including the Constitution Act, the Charter of Rights and Freedoms, the organization of the Canadian court system, and the basic principles of property, business and consumer law.
• Articulate and adhere to the basic principles of tort and contract law.
• Conduct legal research and write legal memoranda and reports.
• Adhere to the civil litigation process, within the permitted scope of paralegal practice, and apply procedural and evidentiary rules related to proceedings in the Small Claims Court.
• Describe the principles of criminal law, and adhere to the rules relating to proceedings under the Criminal Code before a summary conviction court.
• Describe the principles of the law of provincial offences, and adhere to the rules relating to proceedings under the Provincial Offences Act before the Ontario Court of Justice.
• Make effective client representation before courts and administrative tribunals within the permitted scope of paralegal practice.
• Compare and contrast various alternate dispute resolution mechanisms, select an appropriate mechanism as required, and explain to the client the potential consequences of the dispute resolution mechanism.
• Adhere to the basic principles of administrative law, and of general practice and procedure before administrative tribunals.
• Articulate and adhere to the principles of employment law, and the practice and procedure related to the administrative tribunals that deal with employment matters.
• Articulate and adhere to residential landlord and tenant law, and the practice and procedure before the Landlord and Tenant Board.
• Draft all necessary documents in a clear, concise and accurate manner.
• Apply basic accounting principles, terminology, and operations to all paralegal obligations related to trust accounts, and the Law Society’s requirements for book and record keeping.
• Select and use the appropriate computer software necessary to produce correspondence, spreadsheets, memoranda and legal documents.
• Prepare an employment resume in accordance with professional legal standards.

Work Placement
Students complete a work placement of 120 hours in their last semester of the program. This placement fulfills the Law Society of Ontario requirements and is an opportunity to gain practical on-the-job skills and knowledge. With the support of the field placement advisor, students secure a suitable placement within the paralegal scope of practice that meets their needs and area of interest.

Humber’s Electrical Techniques certificate program is designed to introduce you to the fundamental elements of the trade. We aim to facilitate your employment by giving you practical experience with trade regulations and practices. Throughout your program, you will get a solid understanding of the various technical elements of the electrical trade. There will be a significant practical component to the program. Our graduates find a range of employment opportunities with electrical apprenticeship programs, power generation, green energy and automation.

Humber’s Media Communications diploma program is designed to meet industry demands within multi-faceted areas of the communications industry. Students graduate with a diverse range of marketable skills in photography, graphic design, web design and writing, social media, and videography.

In the program, you will learn how to:

• Be effective transmedia storytellers across multiple platforms
• Produce corporate video and audio for the web and other applications
• Design, write for and edit effective websites
• Shoot professional photographic images in both the studio and on location environments
• Create and edit content using current software applications such as Photoshop, InDesign, Illustrator and Premiere Pro
• Learn how to establish, operate and market your business through a course in freelance and project management
• Research, write and design communications such as media kits, blogs and brochures

Courses are designed with industry input, ensuring you are learning current and relevant information in state-of-the-art labs from industry experts – people who know the trends and effective methods of communications.

The first semester of this program is shared with the two-year Advertising and Graphic Design diploma, the three-year Journalism advanced diploma, the two-year Advertising and Marketing Communications diploma, and the three-year Public Relations advanced diploma programs, allowing the flexibility to continue in any of these five programs in second semester.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Perform the duties, tasks and activities required of a media communications specialist in business, government and the not-for-profit sectors.
  • Research and gather information in print, audio and visual formats for communications’ products and strategies.
  • Analyze clients’ communications needs and implement solutions for business, government and the not-for-profit sectors.
  • Create audio, visual and print communications according to the client’s purpose and audience.
  • Design and create content for websites, using current software applications.
  • Capture, scan, download, save, store, and manipulate digital images using current software applications.
  • Produce corporate video and audio using current software applications.
  • Create and manage content for presentations at in-house meetings and media conferences.
  • Adhere to ethical and legal guidelines in communications practice.
  • Maintain professional relationships with business associates and clients.
  • Develop a portfolio of communications’ products and strategies for a variety of projects and audiences.

Work Placement
Students will participate in a mandatory work placement which takes place in the last semester of study. During that time, students hone their skills in professional environments, developing digital communication solutions. They build complete portfolios which, when they graduate, have them standing out from their competitors as corporate communications professionals.

Industrial designers design products for consumers.  Examples include sports footwear, headphones, wearables and automobiles. Graduates of the program are in high demand for the practical skills gained through the program’s hands-on learning environment. These skills include sketching, digital graphic rendering, model-making and computer-aided design (CAD).  The program is project driven, and many of the design projects will involve industry collaboration to ensure real-world relevance.

Students elect a design specialization in Year 3 in one of:

• Automotive design
• Product design or
• Interaction design

Automotive designers design the appearance (styling) of motor vehicles including automobiles, motorcycles and off-road vehicles. Humber is the only industrial design program in Canada that offers an automotive design specialization. 
In product design, there is more emphasis on the method of finding a solution to a user’s problem in order to make doing a task easier or make the user experience with the product more satisfying.
Interaction design is a new offering in the program which recognizes that more and more physical products are integrating a digital component, including touch screens or voice activation.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Meet the professional criteria as established by the ACIDO Charter (The Association of Chartered Industrial Designers of Ontario), demonstrating core competencies in skills, knowledge and design methodology in industrial design meeting.
  • Design, document and communicate high quality interior design propositions of varying size, scope and complexity employing principles of evidence-based design methodology.
  • Explain how products work; how products can be made to work better for people; what makes a product useful, usable, and desirable; and how products are manufactured and serviced.
  • Select and employ appropriate visual languages to investigate, analyze, interpret, develop and articulate ideas for two and three-dimensional projects.
  • Produce sophisticated design proposals emphasizing three-dimensional quality of space achieved through architectural detailing.
  • Communicate concepts and requirements to other designers and colleagues who work with them, and to clients and employers. This need to communicate draws upon: verbal and written forms, two-dimensional and three-dimensional media, and levels of detailing ranging from sketching to engineering drawings.
  • Employ computer-aided drafting (CAD), computer-aided industrial design (CAID), and appropriate 2D and 3D graphic software to create graphic presentations and marketing materials.
  • Integrate sustainable practices in the design process and demonstrate leadership by educating users in these principles.
  • Analyze the complexity of forces – economic, political, physiological, sociological and technological – which influence the design of the physical environment.
  • Incorporate principles of user-centered design, human factors and ergonomics in design solutions.
  • Select appropriate methods and materials to achieve the technical functionality and aesthetically pleasing built environment.
  • Select the appropriate process(es) and materials for manufacture for a given production volume.
  • Support the marketing function with design strategy supported by graphic/3D materials.
  • Demonstrate an understanding of the relationship between human behaviour and the built environment and the implications in preparing design solutions.
  • Assess the implications for interior design presented by key developments in current and emerging materials, media and technologies and in interdisciplinary approaches to contemporary design practice.
  • Source information on copyright, mechanical patents, and protection of intellectual property, as applied and practiced in the professional field of industrial design.
  • Develop a business case for and present design solutions to a variety of stakeholder in keeping with professional standards and practices.
  • Employ effective and professional communication skills and techniques to interact, negotiate and undertake collaborative efforts including meaningful discussion of one’s work in an open studio environment, with audiences, clients, markets, end-users and team members.
  • Work collaboratively with clients to develop an understanding of the product requirements, leading to a design brief.
  • Confidently employ appropriate professional accountability, personal and business ethics demonstrating competency of industry practices.
  • Work in a team effectively, utilizing skills of collaboration, negotiation, compromise and conflict resolution.
  • Employ appropriate conventions of measurement, scale, site measuring, drafting and volumetric manipulation through a variety of manual and digital modeling techniques.
  • Design to exceed the minimum standards of applicable laws, codes, regulations, and practices that protect the health, safety and welfare of the public.
  • Speak clearly and persuasively for design concepts and resources.
  • Plan and manage projects, demonstrate good time management skills, be a self-starter, and show resourcefulness.
  • Employ both convergent and divergent thinking in the process of observation, investigation, speculative enquiry, ideation, rationalization and implementation of design solutions.
  • Source, navigate, select, retrieve, evaluate, manipulate and manage information from a variety of sources, both primary and secondary.
  • Conduct themselves with honesty and integrity, demonstrating professional accountability.
  • Employ a variety of methods of design to develop design solutions.
  • Analyze information and experiences in order to articulate an academically structured, sustained and well-supported argument supporting a design issue or creative interior design solution.
  • Identify and analyze the customer needs of an identified target market.
  • Find relevant information that informs the design process, employing a number of techniques and skills including: observation, expert interviews, market information, and various digital search techniques.
  • Employ a variety of ideation techniques, including: sketching, brainstorming, rapid sketching, analogy, metaphors, symbols, and form exploration/sketch modeling
  • Develop a design solution which meets users’ needs, derived from concept development, product aesthetics (form, color, texture, haptics) that reflects market trends, human factors (including ergonomics, user interaction, and safety), model making, materials and technology, sustainable design, manufacturing feasibility and design validation, and cost.
  • Demonstrate good problem solving abilities.
  • Develop creative and innovative solutions.
  • Demonstrate a strong aesthetic sensibility and style, resulting in design solutions with visual appeal.
  • Articulate a well-supported argument justifying a design concept or creative design solution.
  • Articulate the difference and relationship between a product’s form and function and the emotional and experiential needs it fulfills.
  • Articulate design strategy in the context of business strategy.

Work Placement

• This program includes a work placement of 420 hours in the summer between Year three and four.

Humber’s Heating, Refrigeration and Air Conditioning Technician diploma program prepares you for a career as a technician capable of designing, installing and servicing many different types of energy systems. As you progress through the program, you will become familiar with the design, installation and service techniques of heating and air conditioning systems in residential and small commercial buildings. As well, you will learn to size, select and maintain equipment for building comfort according to various industry standards.
Today’s residential central air conditioning and heating systems are more energy efficient than those that were typically installed in the past. As this sector continues to address Canadians’ concerns about rising energy prices and the environment, there will be ongoing opportunities for you to work with design contractors in installing, servicing and retrofitting heating, ventilation and air conditioning and refrigeration (HRAC) equipment. As well, you could choose to work as a sales representative, specifications writer or service representative. With further experience, you could become an estimator, working with plans and specifications to determine material and labour requirements in preparation of contract bids.

Humber’s Massage Therapy advanced diploma program provides you with the in-depth academic preparation and hands-on professional experience required to become a valued member of a health-care team. Working in our state-of-the-art facilities, which include specialized massage therapy tables and exercise equipment, you’ll develop the knowledge and skills necessary to conduct a patient assessment, develop treatment plans, deliver safe and effective treatment, and evaluate outcomes. You’ll also learn how to run a successful business, preparing you to become an entrepreneur or to own a private practice.

As regulated health-care professionals, massage therapists are overseen by the College of Massage Therapists of Ontario in accordance with the Regulated Health Professions Act and the Massage Therapy Act. Our mission is to develop knowledgeable, compassionate, and respectful massage therapy students, who will become outstanding leaders, effective practitioners, and important contributors to their communities.

Our curriculum is designed to emphasize depth and breadth in your clinical experience. You will have the opportunity to practise your skills with seven unpaid work placements – four of which take place on campus and three of which take place off campus. Your on-campus work placements will take place in our Massage Therapy Clinic. Your off-campus work placements will introduce you to a variety of health-care settings, giving you the opportunity to work with a diverse group of patients.

Using the knowledge and skills you’ve honed in our program, you’ll help to improve the health and well-being of your patients. You will have the opportunity to collaborate with patients and with many types of health professionals to promote health, rehabilitate injuries and manage complex conditions. Massage therapists are generally self-employed health professionals, using their training and entrepreneurial savvy to manage their careers.Massage therapists can work in a variety of settings including:

• Health clinics
• Spas
• Nursing or long-term care homes
• Health and fitness clubs
• Sports organizations
• Hospitals

Learn about the inner workings of Canada’s dynamic business scene and develop the critical expertise to ignite your career within it. Humber’s Business Management diploma program gets down to business with a practical, skills-based approach that teaches you everything you need to know to achieve your goals and make a difference in organizations. Our curriculum gets you up to speed on the essential aspects of business including marketing, e-commerce, accounting, business writing and communications. Through individual and group assignments in courses taught by experienced professionals and entrepreneurs, you’ll build your business management knowledge and gain first-hand insights into current business practices, trends and opportunities.

In the first year, you will be introduced to an overview of fundamental business disciplines including the mathematics of finance, PC essentials, marketing, microeconomics, business law, services marketing and the principles of management. In the second year, the focus includes business computer applications, accounting, e-commerce, human resources administration, operations management, business finance, leadership and entrepreneurship.

Work Placement

In Semester 4, you will be assisted in finding a paid or unpaid business work placement, where you will practice your skills during an 84-hour assignment. This adds valuable hands-on experience to your resumé and provides excellent networking opportunities.

Humber’s Journalism advanced diploma program is designed to produce dynamic storytellers who are immediately ready to work in a variety of media platforms as reporters, broadcasters, editors, producers and digital content managers. Our program is also ideal for those looking to go into communications or public relations.

As a journalism student, you’ll be given training in hands-on skills that are at the forefront of what’s happening in the industry today including reporting the news, creating broadcast stories, writing feature articles, capturing high quality images and creating compelling digital presentations. Our tight deadlines match industry standards. You will work individually and in teams in the classroom and in the field. You will learn from industry experts and media personalities. As well, you will get a solid grounding in media law and ethics.

We are constantly updating our curriculum to reflect the new reality of journalism in the digital age.

Our program features:

• courses with a focus on digital media, online publishing and developing web content including social media
• hands-on technical and production training including broadcast equipment, digital prepress, TV production and multimedia management
• entrepreneurial skills advice for today’s highly competitive media communications market
• real-life experience working on our online news site humbernews.ca, Humber Et Cetera campus news online, Radio Humber 96.9 FM, Humber TV and magazine productions
• valuable industry exposure and contacts through work placements which help you build your network and resumé
• experienced faculty working in industry bringing extensive and exclusive media connections

Humber’s Esthetician/Spa Management diploma program gives you the business management and hands-on skills you need for a career in the $119 billion Spa Economy (Global Wellness Institute, 2018). On the business side, learn the fundamentals of business writing, marketing, retail operation and day-to-day spa management. Hands-on courses focus on traditional services such as nail care technologies, advanced facial techniques, waxing, body treatments and makeup applications. As well, you will learn advanced medical esthetic services such as OxyGeneo, microdermabrasion, chemical peels, laser and Intense Pulse Light (IPL).

At Humber, you will practise what you are learning and improve your skills at The Humber Spa, a simulated work environment and retail boutique open to the community. Working under the guidance of qualified lab technicians, you will manage the administrative functions of the spa, including frontline responsibilities, retail operations and providing spa services. You will provide a series of treatments including facials, hand and foot care, and body treatments to clientele.

In the first semester, you will be introduced to spa management and client services, physiology of the skin, and professional skin care, and begin to train in traditional esthetic services. In the second semester, you will study computer applications, advanced facial techniques, waxing services and nail care. Later in the program, you will study marketing, cosmetic applications, human resource management and medical spa services. 

Work Placement
Two work placements offer students experience working with clients. The placements will be onsite at The Humber Spa.

Insurance has become an integral part of virtually everything we do in life and business. Roles within the insurance industry are many and varied. Whether you enjoy working with numbers, doing research, solving problems or working with people, you can find your specialty in insurance.

Humber’s Insurance Management – Property and Casualty graduate certificate program prepares you for a variety of entry level management career paths in the large and growing property and casualty insurance industry. Learn the fundamentals of the industry and its three main functional areas – underwriting, loss adjusting and agency/brokerage – and gain transferable skills in business communications, computer applications, insurance accounting and metrics, marketing, sales and customer service, project management and leadership. Employment-focused experiential learning helps you consider a variety of options, as you launch your career. 

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Differentiate the functions of and the relationships between various elements within the structure of the insurance industry in Canadian and global contexts in order to identify business opportunities, challenges and solutions.
• Use current and relevant insurance industry-specific terminology when communicating with stakeholders.
• Assess and manage the four major categories of risk (hazard, operational, financial and strategic) to determine insurance needs associated with specific cases.
• Apply best practices for risk management to finance the negative consequences of risk events in multifaceted situations.
• Provide evidence-based recommendations for management of hazards and risks faced by an organization.
• Evaluate the clauses, terms and conditions of various insurance policy wordings in order to determine the appropriate coverage according to defined risk tolerance levels.
• Adjust, negotiate and settle insurance claims to satisfy needs of claimants and providers.
• Provide rationale for the acceptance or rejection of an application for insurance to uphold efficacy of decision-making.
• Evaluate the needs of a commercial and/or personal client in order to plan and recommend an insurance program that provides protection from identified exposures.
• Select leadership and communication strategies necessary to manage others and accomplish organizational goals.
• Prepare and deliver effective integrated marketing, customer service and sales plans to further organizational objectives.
• Develop, interpret and present common property and casualty insurance industry metrics and financial statistics and data to support organizational decision-making.
• Apply project management methodologies to identify, plan, and execute various property and casualty insurance managerial projects.
• Develop strategic business plans in order to respond o changing opportunities and challenges within the property and casualty insurance business.

Work Placement
Get hands-on experience in the industry with a 160-hour (minimum) work placement that will give you the opportunity to apply what you have learned in the classroom. Students initiate the placement with the aid of faculty, targeting companies in the Greater Toronto Area. Placements can be completed on a part-time basis throughout the academic year, or full time during the term immediately at the end of the program.