Diploma in Office Administration - Health Services

at Fanshawe College - London Campus Canada

This Graduate Certificate program will prepare students for supervisory and managerial positions in the broad transportation industry, with a particular focus on automotive service and repair. The program includes business curriculum including leadership and management, human resources, operations management, accounting, and business communications, and curriculum addressing multiple aspects of the transportation industry including automotive, truck and coach, paint and body, and agriculture operations. This unique combination of business and automotive courses will prepare graduates for a variety of positions within the transportation industry such as service consultant, parts advisor, warranty administrator, and customer relations.

Business - Logistics and Supply Chain Management is a two-year Ontario College Diploma program. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain.
• employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services.
• Contribute to plans and schedules, at various levels in an organization.
• Apply the basics of purchasing and supplier management to current best practices.
• Apply best practices for inventory planning and control throughout the integrated system.
• Utilize information technology to support logistics management functions.
• Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements.
• Participate in the planning, implementation, and evaluation of projects.
• Conduct business in the international marketplace.
• Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards.
• Communicate effectively, orally and in writing, as required in a business culture.
• Apply problem-solving and critical-thinking skills as required in logistics management.
• Use effective human relations, interpersonal, and team skills in an organizational environment.
• Develop strategies for ongoing professional development to maintain and increase competence.
• Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.

Co-operative Education

• Applicants seeking a Co-op Endorsed Diploma should apply to the Business - Logistics and Supply Chain Management (Co-op) program, Program Code BLS2.

This two-year Ontario College Diploma program provides the skills necessary for students wishing to enter the workforce in the live entertainment industry. Through both practical application and classroom theory, students will develop skills using the technologies of theatre production, with emphasis on lighting, sound, video and properties. To enhance these skills the students will also learn a range of disciplines including, networks, properties, scenic painting, rigging, special effects, design communications, theatre and art history and project management.

The Recreation and Leisure Services program is committed to developing the leadership skills of each of its students to support the achievement of recreation and leisure outcomes for individuals, groups and communities. Through concentrated academic and field work over the two years, students acquire the knowledge, skills and competencies to promote community development and involvement and to plan and implement special events and programs in a variety of recreation fields. This is practised in settings which emphasize planning, implementation and evaluation that can respond to the multi-dimensional needs of all members of the community. The students will be able to develop benefits based programming that addresses recreation as an essential service; one that can effectively respond to a variety of individual or community needs.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Create, plan, implement, and evaluate recreation and leisure programs and special events which respond to identified needs and maximize the delivery of the benefits of recreation.
• Apply the principles of marketing to the promotion of the benefits of recreation and leisure programs, special events, services, and facilities.
• Generate revenue for recreation and leisure programs, special events, services, and facilities by applying sound business principles.
• Contribute to strategies for effectively managing the performance and development of staff and volunteers in recreation and leisure settings.
• Apply administration skills to recreation and leisure settings.
• Contribute to the safe and effective management of recreation venues.
• Design and implement appropriate research and planning strategies.
• Educate others regarding the value and benefits of recreation, leisure, and lifestyle enhancement.
• Apply community development strategies for advocating and facilitating the personal, social, economic, and environmental benefits of recreation.
• Apply principles of lifespan growth and development to individuals and groups in recreation and leisure settings.
• Apply the concept of inclusion to the design and delivery of recreation and leisure programs, special events, services, and facilities.
• Develop plans for ongoing personal and professional growth and development.

This program will provide students with opportunities to expand and strengthen their fundamental understanding of the science of ergonomics. Both in the lab and in the classroom, students will learn to use analytical tools for quantitative and qualitative assessments of employees’ job related tasks in the workplace. Current technologies and techniques will be examined in addition to application of theoretical principles to worker-workspace interactions. Additional topics of study include: the legislative and regulatory environment, the role of the Workplace Safety and Insurance Board, and the financial impacts of injury.

This one-year Ontario College Graduate Certificate program develops advanced knowledge of Autism Spectrum Disorder (ASD), and awareness of effective intervention techniques via two field placements and academic study.  Graduates have highly specialized areas of knowledge in ASD and Applied Behaviour Analysis (ABA) to design and implement behaviour strategies, understand evidence-based treatments for individuals with ASD, collect and analyze data, and work with and train families on implementing behavioural strategies.

Learning Outcomes

• The graduate has reliably demonstrated the ability to
• Assess and analyze the characteristics, skills, and behaviour of individuals with ASD to effectively implement evidence-based behavioural interventions.
• Design and implement effective behavioural intervention plans under appropriate supervision and based on the principles of Applied Behaviour Analysis (ABA).
• Evaluate the effectiveness of behavioural intervention plans based on the principles of ABA.
• Work collaboratively with families, teams, service providers, and the broader community to respond to the learning and behavioural needs of individuals with ASD.
• Design, implement, and evaluate as part of a team, ABA based transition plans for individuals with ASD.
• Comply with established ethical principles and professional guidelines
• Provide leadership in the promotion and provision of services to meet the needs of individuals with ASD and their families.
• Evaluate empirical evidence in order to select appropriate interventions for individuals with ASD.

The Marketing Management program will ensure your potential meets your management dreams. This one-year graduate certificate is designed for university and college graduates looking for a career in the marketing management sector. The mix of digital marketing courses offered will provide you with a competitive advantage in today's job market. Fanshawe is the only college to work with Google, the Search Engine Marketing Professional Organization and WordTracker, which gives you unique opportunities to develop search engine marketing skills and conduct real search engine marketing campaigns on the Internet. You'll graduate with superior analytical, decision-making, and communication skills, and be ready for a successful career in sales, marketing research, advertising and promotion, event planning, direct marketing, digital marketing, marketing analytics, promotions management, brand management, public relations, and/or media sales.

In the program, you'll dig deep into marketing's role in driving value for business via both web-based and face-to-face strategies you will learn by being exposed to real life business issues. You'll be mentored to manage, develop and justifying marketing strategies, and presenting your creative ideas to your peers and to real business clients.

In-class students can also apply for the opportunity to further develop their marketing consulting skills, with the option of substituting two courses for the intensive community consultancy program, working with real business live clients.

The two term Construction Project Management program will focus on the knowledge and skills required to advance in the construction industry to a management position, acknowledging the new demands of this role that include the theory and practice of managing a residential, industrial, commercial and institutional (I.C.I.) construction project from start to finish, while working inter-professionally and coordinating the work with a variety of other trades/professions. This program is also designed to meet the need for people with out-of-Canada qualifications such as architects and engineers to use their skills and qualify for these well paid, rewarding jobs.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Assess requirements for construction industry business planning and management.
• Formulate strategies for human resource planning and management.
• Integrate and apply knowledge of construction legislation, standards, procedures and contract law into an on-going planning and decision making process.
• Justify safe work practices including risk analysis and risk management theory, assisting in the formulation of options on the basis of specific project/operational requirements.
• Utilize collaborative leadership skills to communicate and influence project stakeholders to achieve project goals.
• Manage and execute a variety of construction projects using project management principles, practices and tools.
• Build and lead interdisciplinary teams throughout the project lifecycle using negotiation and problem solving skills.

The program provides the technical knowledge and skills required to manage the construction of industrial, commercial, and institutional buildings from the planning stage through to completion. Studies include construction materials and methods, construction equipment, surveying, project management, scheduling, estimating, building economics, and construction contracts. Twelve months of co-operative work experience is an integral part of the program.

Co-operative Education
This three-year program has three co-operative work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes

• Develop and use strategies to enhance professional growth and ongoing learning in the construction engineering field.
• Comply with workplace health and safety practices and procedures in accordance with current legislation and regulations.
• Complete duties and assist in monitoring that work is performed in compliance with contractual obligations, applicable laws, standards, bylaws, codes and ethical practices in the construction engineering field.
• Promote and carry out sustainability practices in accordance with contract documents, industry standards and environmental legislative requirements.
• Facilitate the collaboration and interaction among project stakeholders to support construction engineering projects.
• Collect, process, analyze and coordinate technical data to produce written and graphical project-related documents.
• Coordinate and facilitate the collecting, processing, interpreting and application of survey/geomatics and layout information* to implement construction projects.
• Select and use industry-specific electronic and digital technologies to support the design and construction of projects.
• Analyze and solve technical problems related to the design and implementation of construction projects by applying engineering concepts, technical mathematics and building science.
• Schedule, coordinate and monitor the progression of construction projects by applying principles of construction project management.
• Prepare estimates of time, cost, quality and quantity, tenders and bids.
• Perform, coordinate and facilitate quality control* testing and monitoring of equipment, materials and methods involved in the implementation and completion of construction projects.
• Apply teamwork, leadership, supervision and interpersonal skills when working individually or within multidisciplinary teams to complete work on construction projects.

The Broadcasting - Radio program is a highly concentrated hands-on approach to training students for careers in radio broadcasting and emerging broadcast media.  Students operate four broadcast properties in Fanshawe College's School of Contemporary Media building, which is equipped with the latest in broadcast technology.  CIXX-FM (106.9) is Canada's first licensed instructional radio station at full power FM utilizing the latest digital control rooms and production equipment. Areas of study include: On-Air Performance, Creative Writing, Audio and Commercial Production, Sales/Marketing/Promotions, Music and Programming and Web and Social Media content development.  Listen live to students perform on 106.9 CIXX-FM, The X at www.1069thex.com, The Falcon at www.thefalcon.ca, CFRL Radio at www.cfrlradio.ca, and Stellar Radio, live video and audio at livestream.com/stellar_radio.  Broadcasting - Radio students learn in a live on-air environment while performing on-air and various job functions identical to those in the Broadcast industry

Learning Outcomes
The graduate has reliably demonstrated the ability to

• create radio productions and audio content, in studio and on location, using relevant broadcasting equipment and related industry technologies.
• Deliver, support and promote radio broadcast content via multiple platforms using a variety of media.
• Participate in the planning and preparation of programming content for a variety of radio formats.
• Monitor and evaluate the quality of radio broadcasts using appropriate relevant resources, tools and equipment which meet current industry standards.
• Assist in promoting the a station's brand and generating revenues through a variety of marketing and advertising sales activities.
• Plan and prepare interviews, scripts and reporting content for use in radio broadcasts.
• Use business skills and accepted industry practices in the completion of tasks and projects.
• Keep current with the needs of the broadcast industry using strategies that enhance work performance and guide professional development.
• Perform all work in compliance with relevant statutes, regulations, legislation, industry standards and company policies.
• Present live programming on air to relay various types of information and stories in different formats.