Graduate Certificate in Technical Systems Analysis

at Fanshawe College - London Campus Canada

Automotive Sales is a one-year Ontario Graduate Certificate program. You’ll begin the program by creating a strong foundation in the fundamentals of technical sales and marketing, quickly moving into specialized training in new media marketing, CRM enabled selling, emerging transportation technologies, marketing management and more. This program is also an opportunity for further study for graduates of business programs and of motive power programs. It also provides a pathway to a post-graduate opportunity for journey-people with a Red Seal in a relevant trade.

Learning outcomes
The graduate has reliably demonstrated the ability to:

• Prepare and deliver a sales presentation based on an analysis of clients’ knowledge base and needs to assist the client in making a fully informed purchase.
• Collaborate with team members to market the corporate brand and meet sales targets in order to contribute to the achievement of the company’s strategic goals.
• Establish and maintain working relationships with clients to secure their loyalty to the salesperson and the corporate brand.
• Conceptualize, develop and implement a business plan to manage personal brand and sales goals.
• Apply the principles of business ethics and corporate social responsibility to adhere to industry and professionalism standards.
• Use information technology relevant to the sales function to manage accounts and client relationships.
• Contribute to the development and execution of the company’s strategic account management plans to secure and satisfy key account stakeholders.
• Explain both the basic and the emerging technological features of an automotive system, including the variables that effect each component, to ensure a client’s full understanding of the vehicle.
• Research new and emerging technologies in the automotive sector to maintain currency in a rapidly developing field and effectively market and sell new products and technologies.

Business - Insurance (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. This program is designed to prepare students for positions in the property and casualty insurance industry. Students will study forms of general insurance, underwriting, claims investigation, risk analysis and contracts. Students have the opportunity to complete nine of ten credits toward their Chartered Insurance Professional (CIP) designation issued by the Insurance Institute of Canada.  Graduates work in high-demand areas of insurance such as underwriting, claims adjusting, brokerage or agency services and risk management.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.
Applicants seeking a non Co-op Endorsed Diploma should apply to the Business - Insurance program, Program Code BIN3.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Recognize the economic and social importance of insurance.
• Demonstrate an understanding of the organization and structure of both the General and Life Insurance Companies.
• Analyze the coverage provided by the various policies currently available through insurance companies.
• Follow the proper principles and procedures used in adjusting losses and settling claims and to complete and explain the necessity of the documentation used.
• Recognize and evaluate the various factors affecting the acceptance and underwriting of any insurance risk.
• Enter and retrieve client information utilizing computer and various word processing and spread sheet packaged programs.
• Understand the underlying role of accounting as an information system for planning and controlling business operations.
• Develop an awareness of human relations in the work place and apply effective interpersonal skills.
• Understand basic economic principles and how they relate to business.
• Demonstrate an understanding of the legal system and legislation affecting business in general and the insurance industry specifically.
• Understand and apply the marketing techniques used by insurance companies, brokers and agents.
• Demonstrate effective oral and written communication skills.
• Appreciate the social, political and cultural aspects of our society.
• Appreciate the importance of business and corporate responsibility.

This program will provide the student a better understanding of the use of Information Technology as it relates specifically to the Healthcare Information Technology domain. Global advancements in the use of technology in digital health, automated voice transcription, digital imaging concepts, electronic health records, continuum of care, healthcare workflow, HIPPA/PIPEDA/Security, billing, and similar technologies.

Learning Outcomes

• The graduate has reliably demonstrated the ability to
• Assess organizational requirements for health information system technologies (HIST) and evaluate the impact of HIST on business/clinical processes, and on health services delivery to inform change in necessary.
• Develop, implement, and evaluate health information management practices, policies and processes to support client care, organizational goals, operations, and regulatory compliance.
• Synthesize relevant local, national and global health care and health information management issues, trends, technologies and standards to support health information systems and processes.
• Ensure compliance with the legal health obligations, as well as with the professional, ethical and organizational standards that ensure privacy, security and confidentiality in the access, retention, storage and disposal of personal health information.
• Ensure the completeness, accuracy, consistency, timeliness and integrity of health information throughout the management of its lifecycle.
• Work professionally, ethically and collaboratively with stakeholders and as a member of an interdisciplinary health care team, to enhance the collection, distribution, use, security and awareness of quality health information and its impact on client care.

The Design Foundations Certificate program is for students who are interested in exploring a career in design. This foundation year introduces students to the fundamentals of 2D and 3D design principles, drawing and colour theory, idea development, research, presentation skills, portfolio development, design technologies, and communication skills. Students experience a year of goal-setting, learning new skills and refining existing skills with the guidance from industry experts through a variety of hands-on projects.

Graduates can use their portfolio and refined skills to move towards a career or pursue further studies in Interior Decorating, Fashion Design, Fashion Merchandising, Graphic Design, GIS and Urban Planning, Landscape Design, Horticulture Technician and Theatre Arts - Technical Production.

Learning Outcomes:

• Create two and three-dimensional designs using a wide range of materials, processes, techniques and relevant computer technologies.
• Use the design process to develop and solve visual problems using various strategies for idea generation.
• Apply the formal elements and principles of design to creative work.
• Utilize a variety of presentation skills across a wide range of media appropriate to portfolios, public and private venues.
• Develop skills in portfolio presentation in a variety of media through studio-based projects.
• Articulate art and design concepts, history and the role of art and design in society to the general public.
• Create original design solutions through the use of creative problem solving, idea mapping and research that supports the design project within given parameters.

This one-year graduate certificate program is designed for university and college graduates seeking a career in the operations management sector. This program will be completed in two levels and be delivered using both face-to-face (web-facilitated) and blended methods.

The curriculum will focus on applied knowledge in the field of business operations within a global economy. It will include the planning and management of all operations involved in businesses of varying size and complexity (e.g., supply chain elements, purchasing, production and operations planning and control, transportation and distribution, project planning, quality assurance).

Learning Outcomes 
The graduate has reliably demonstrated the ability to:

• Use the fundamental principles of end-to-end supply chain management to identify and critically assess solutions to materials supply and capacity problems, to eliminate non-value added activities from the supply chain, and to ensure customer satisfaction;
• Define the essential product design and development practices, operations processes and systems, and marketing and sales strategies required in manufacturing, distribution, and service organizations;
• Develop, implement, evaluate, and adapt or revise plans and processes for using materials, equipment, and human resources effectively to meet targets within an organization and along the supply chain;
• Use information technology to support materials and operations management functions and to develop and control plans and schedules at various levels within an organization;
• Formulate cost-effective strategies for the movement of goods and services across international borders, taking into account regulatory and documentation requirements and the various roles of external service providers;
• Analyze performance measures and develop and manage quality control and quality assurance procedures to ensure efficient and effective management of products and services;
• Collaborate and communicate effectively across functional teams and levels of management as required in a culturally diverse and globalized business culture including for the hiring, supervising, and training of employees;
• Collect, analyze, and synthesize information for the preparation of reports, briefs, and presentations to management committees;
• Develop strategies for ongoing professional development to maintain and increase competence;
• Apply cost and managerial accounting principles to the planning, administration, and control of budgets for contracts, equipment, and supplies. 

The Broadcasting - Radio program is a highly concentrated hands-on approach to training students for careers in radio broadcasting and emerging broadcast media.  Students operate four broadcast properties in Fanshawe College's School of Contemporary Media building, which is equipped with the latest in broadcast technology.  CIXX-FM (106.9) is Canada's first licensed instructional radio station at full power FM utilizing the latest digital control rooms and production equipment. Areas of study include: On-Air Performance, Creative Writing, Audio and Commercial Production, Sales/Marketing/Promotions, Music and Programming and Web and Social Media content development.  Listen live to students perform on 106.9 CIXX-FM, The X at www.1069thex.com, The Falcon at www.thefalcon.ca, CFRL Radio at www.cfrlradio.ca, and Stellar Radio, live video and audio at livestream.com/stellar_radio.  Broadcasting - Radio students learn in a live on-air environment while performing on-air and various job functions identical to those in the Broadcast industry

Learning Outcomes
The graduate has reliably demonstrated the ability to

• create radio productions and audio content, in studio and on location, using relevant broadcasting equipment and related industry technologies.
• Deliver, support and promote radio broadcast content via multiple platforms using a variety of media.
• Participate in the planning and preparation of programming content for a variety of radio formats.
• Monitor and evaluate the quality of radio broadcasts using appropriate relevant resources, tools and equipment which meet current industry standards.
• Assist in promoting the a station's brand and generating revenues through a variety of marketing and advertising sales activities.
• Plan and prepare interviews, scripts and reporting content for use in radio broadcasts.
• Use business skills and accepted industry practices in the completion of tasks and projects.
• Keep current with the needs of the broadcast industry using strategies that enhance work performance and guide professional development.
• Perform all work in compliance with relevant statutes, regulations, legislation, industry standards and company policies.
• Present live programming on air to relay various types of information and stories in different formats.

This three-year co-operative program provides training in both the municipal and structural areas. The design of steel frame and reinforced concrete buildings is studied in the structural courses. Training is provided in materials testing and computer-aided drafting. Municipal topics include the design and construction of water distribution systems, storm, and sanitary sewerage networks, storm water management and highways. Theories for the treatment of water, sewage, and solid wastes are analyzed. Survey courses provide training in the use of high-tech survey equipment and techniques of plane surveying, as related to the Civil Engineering profession. Applied research activities by Professors expose students to real life engineering practices, challenges and solutions.

This two-year conservatory program will give you practical experience in acting for the stage, mask work, play analysis, improv, and acting for the camera. You'll also take other specialized master classes and will work with professional artists on a graduating project that will come together as a professional production.

You'll be guided through a process of discovering a method of acting that brings out your full potential and you'll emerge with a deep understanding of Shakespeare, theatre history, movement for actors, and the business of acting. You'll emerge with a strong foundation for launching your professional career.

The Honours Bachelor of Commerce (Digital Marketing) program is a four-year, honours level degree with a mandatory co-op work term between Levels 7 and 8.  Students will study core fundamentals of business including business strategy, management, human resources, accounting and leadership in addition to the specialized digital marketing courses, including brand management and media integration, analytics, strategic website management and search engine marketing. Students will be well prepared to write certification exams within the digital marketing field upon graduation.

Business is a two-year Ontario College Diploma program. This program is designed for students with an interest in all aspects of business. Students gain an understanding of all various business areas including accounting, finance, marketing, human resources, supply chain management, small business, and project management. Ethical and sustainable business practices are considered, and students are encouraged to explore individual areas of business that are of greater interest.    Students are given a wide exposure to business that meets the needs of those who desire a career in business management whether in a large organization or a family business.  Students can also earn education credits toward the Certified in Management (CIM) designation from the Canadian Institute of Management. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Leadership and Management Advanced Diploma or the Honours Bachelor of Commerce (Management) Degree program.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Identify and discuss the impact of global issues on an organization's business opportunities by using an environmental scan*.
• Apply principles of corporate sustainability*, corporate social responsibility and ethics to support an organization's business initiatives.
• Use current concepts/systems and technologies to support an organization's business initiatives.
• Apply basic research skills to support business decision making.
• Support the planning, implementation and monitoring of projects.
• Perform work in compliance with relevant statutes, regulations and business practices.
• Explain the role of the human resource function and its impact on an organization.
• Use accounting and financial principles to support the operations of an organization.
• Describe and apply marketing and sales concepts used to support the operations of an organization.
• Outline principles of supply chain* management and operations management.
• Outline and assess the components of a business plan.
• Develop strategies for ongoing personal and professional development to enhance work performance in the business field.